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Metropole Urban Hotel

4.0 star property
Upscale hotel, walk to Morosini Fountain
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Metropole Urban Hotel

Deluxe Room with Balcony and City View | View from room
Front of property
Triple Room, City View
Breakfast meal
Superior Room with Balcony and City View | Bathroom
Reviews
9.4

Exceptional

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
The price is AU$145
includes taxes & fees
12 May - 13 May

Check out the area

Map
Agia Aikaterini Square, Heraklion, 71201
  • Popular LocationHeraklion Loggia5 min walk
  • Popular LocationHeraklion Archaeological Museum8 min walk
  • Popular LocationHeraklion Port19 min walk
  • AirportHeraklion (HER-Nikos Kazantzakis)13 min drive
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Room options

View all photos for Deluxe Room with Balcony and City View

Deluxe Room with Balcony and City View

Deluxe Room with Balcony and City View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room with Balcony and City View

Superior Room with Balcony and City View

Superior Room with Balcony and City View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Connecting Rooms with Balcony and City View

Superior Connecting Rooms with Balcony and City View

Superior Connecting Rooms with Balcony and City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Standard Room with City View

Standard Room with City View | View from room

Standard Room with City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite with Outdoor Jetted Tub and Side Sea View

Junior Suite with Outdoor Jetted Tub and Side Sea View

Junior Suite with Outdoor Jetted Tub and Side Sea View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Triple Room, City View

Triple Room, City View

Triple Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout curtains
Private bathroom
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Heraklion

Located in Heraklion, Metropole Urban Hotel is in the city center. Natural History Museum of Crete and Historical Museum of Crete are cultural highlights, and some of the area's notable landmarks include Venetian Walls and Heraklion Loggia. Don't miss out on a visit to Dinosauria Park.
Visit our Heraklion travel guideOpens in a new window

What's nearby

  • Heraklion Loggia - 5 min walk
  • Historical Museum of Crete - 6 min walk
  • Heraklion Archaeological Museum - 8 min walk
  • Koules Fortress - 12 min walk
  • Heraklion Port - 19 min walk

Getting around

  • Nikos Kazantzakis Airport (HER) - 14 min drive

Restaurants

  • Καλαμάκι - 3 min walk
  • Chop Chop - 3 min walk
  • Coffee Island - 2 min walk
  • Ο Καφενεσ Του Καγιαμπη - 4 min walk
  • Goody's - 2 min walk

About this property

Metropole Urban Hotel

Upscale hotel near Morosini Fountain
Located close to Venetian Walls and Heraklion Loggia, Metropole Urban Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Tour/ticket information, coffee/tea in reception and a lift
  • A 24-hour front desk, free newspapers and luggage storage
  • A front desk safe, smoke-free property and 1 meeting room
  • Guest reviews give top marks for the helpful staff
Room features
All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • Wardrobes/cupboards, satellite channels and daily housekeeping

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 12 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Late check-out subject to availability

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 12 per day (656 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Metropole Heraklion
Metropole Heraklion
Hotel Hotel Metropole Heraklion
Heraklion Hotel Metropole Hotel
Metropole
Hotel Hotel Metropole
Hotel Metropole
Metropole Urban Hotel Hotel
Metropole Urban Hotel Heraklion
Metropole Urban Hotel Hotel Heraklion

Frequently asked questions

Is Metropole Urban Hotel pet-friendly?

No, pets are not allowed at this property.

Metropole Urban Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 112 out of 159 reviews" "
Rating 8 - Good. 34 out of 159 reviews" "
Rating 6 - Okay. 10 out of 159 reviews" "
Rating 4 - Poor. 3 out of 159 reviews" "
Rating 2 - Terrible. 0 out of 159 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Rene

Liked: Amenities, property conditions & facilities
For the price paid (250$ for 2 nights) and the 4 star category I found the hotel did not fully live up to that. Positive things were: rooms as photographed with modern interior and comfy mattress, nice lighting in the room and location is very central, 24 hr reception, I was not charged for the water I took from the mini bar when checking out Negative things: lots of smaller issues with cleanliness especially in the bathroom that show lack of attention to detail, shower and bathroom seemed a bit weirdly engineered, breakfast was not good and service at breakfast was pretty much non-existent Note: while the location is central and nice with the church in front, it can get noisy as children were playing around and the area is very lively. This is something to consider if you’re noise-sensitive
Stayed 2 nights in May 2024

10/10 Excellent

millicent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and price! Reminded me of an American hotel. Very spacious room!
Stayed 1 night in Mar 2024

10/10 Excellent

Su

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
from the balony, you can see the church and square, very beautiful view!
Stayed 1 night in Feb 2024

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Heraklion
Nice hotel in downtown Heraklion. Located in a convenient area to all pf downtown Heraklion. Very nice hotel with good service.
Stayed 4 nights in Jan 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Anne

Stayed 3 nights in Oct 2023

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was paramount to our overall trip enjoyment. Hotel was extremely clean and views of clock towers and plazas were unbeatable. Our breakfast options allowed for everyone’s palate’s to be satisfied from coffee to entrees. Appreciated having friendly staff at the front desk who assisted in arranging taxis. Highly recommend and would stay there again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Amihan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Patricia, Kansas City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service at all times. Incredibly knowledgeable approachable friendly staff that went above and beyond the call of duty.This was an exceptional stay the service, cleanliness, price, location and a wonderful environment.The staff made you feel comfortable when you where inside your room o outside sitting.Everything you need is nearby. Close to airport, ferry port, restaurants, pharmacy, shopping.
Stayed 6 nights in Oct 2023

10/10 Excellent

Marko

Stayed 2 nights in Oct 2023