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Capsis Astoria Heraklion Hotel

4.0 star property
Family-friendly hotel with 3 restaurants and bars/lounges

Photo gallery for Capsis Astoria Heraklion Hotel

Seasonal outdoor pool, open 11:00 AM to 8:00 PM, pool umbrellas
Business Suite, Balcony | View from room
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Reception
Superior Room, Balcony | Balcony view

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
The current price is AU$155
includes taxes & fees
25 Aug - 26 Aug

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, Balcony

1 bedroom, down duvets, in-room safe, desk

Superior Room, Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 21 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Executive Suite, Accessible

1 bedroom, down duvets, in-room safe, desk

Executive Suite, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 34 sq m
  • Sleeps 4
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Superior Room

1 bedroom, down duvets, in-room safe, desk

Superior Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Business Suite, Balcony

Business Suite, Balcony

Business Suite, Balcony

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Room (Special Offer)

Economy Room (Special Offer)

Economy Room (Special Offer)

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow menu
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room, Balcony

1 bedroom, down duvets, in-room safe, desk

Superior Triple Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Pillow menu
  • 32 sq m
  • Sleeps 4
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

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About the area

Map
11 Eleftherias square, Heraklion, Crete Island, 71201

What's nearby

  • Heraklion Archaeological Museum - 1 min walk - 0.0 km
  • Heraklion Town Hall - 3 min walk - 0.3 km
  • Morosini Fountain - 3 min walk - 0.3 km
  • Historical Museum of Crete - 7 min walk - 0.6 km
  • Heraklion Port - 9 min walk - 0.8 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 16 min drive

Restaurants

  • ‪Τυράκι - ‬2 min walk
  • ‪Capsis Cafe - ‬1 min walk
  • ‪Minos Restaurant - ΠΑΠΑΔΗΜΗΤΡΙΟΥ Ν ΕΛΕΝΗ - ‬1 min walk
  • ‪Χάλαβρο Open Bar - ‬2 min walk
  • ‪Hari's Creperie - ‬1 min walk

About this property

Capsis Astoria Heraklion Hotel

Upscale family-friendly hotel near Heraklion Port
Located close to Heraklion Archaeological Museum, Capsis Astoria Heraklion Hotel provides a poolside bar, a rooftop terrace and 2 coffee shops/cafes. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Mediterranean cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
Other perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Concierge services, a front desk safe and a lift
  • A reception hall, a 24-hour front desk and tour/ticket information
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 131 rooms have comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Highchairs and free infant beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 28-inch Smart TVs with Netflix, streaming services and satellite channels
  • Wardrobes/cupboards, fridges and heating

Languages

English, French, German, Greek, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered valet parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 16 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Aegea View Pool Bar/Resto
  • Cafe Capsis
  • Erofilli

Things to do

  • 24-hour gym
  • Private wine tours
  • Seasonal outdoor pool
  • Wine tours

Family friendly

  • Free cot
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (4,650 square foot of space)

Outdoors

  • In a state park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1966
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 28-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 5 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 11:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Astoria Capsis
Astoria Capsis Heraklion
Astoria Capsis Hotel Heraklion
Astoria Heraklion
Capsis Astoria
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel
Capsis Astoria Hotel
Capsis Astoria Hotel Heraklion
Capsis Hotel Heraklion
Capsis Astoria Heraklion Hotel Crete
Hotel Astoria Capsis
Capsis Astoria Heraklion
Capsis Astoria Heraklion Hotel Hotel
Capsis Astoria Heraklion Hotel Heraklion
Capsis Astoria Heraklion Hotel Hotel Heraklion

Frequently asked questions

Does Capsis Astoria Heraklion Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 11:00 AM to 8:00 PM.

How much does it cost to stay at Capsis Astoria Heraklion Hotel?

As of 29 July 2025, prices found for a 1-night stay for 2 adults at Capsis Astoria Heraklion Hotel on 25 Aug 2025 start from AU$137.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Capsis Astoria Heraklion Hotel pet-friendly?

Yes, Capsis Astoria Heraklion Hotel allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Capsis Astoria Heraklion Hotel?

Valet parking is available for EUR 20 per day.

What time is check-in at Capsis Astoria Heraklion Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Capsis Astoria Heraklion Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Capsis Astoria Heraklion Hotel located?

This family-friendly Heraklion hotel is located near the airport, just steps away from Dedalou Shopping Street and Heraklion Archaeological Museum. Heraklion Port is 0.8 mi (1.2 km) away.

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Capsis Astoria Heraklion Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 435 out of 1007 reviews
Rating 8 - Good. 382 out of 1007 reviews
Rating 6 - Okay. 126 out of 1007 reviews
Rating 4 - Poor. 42 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emad

Liked: Cleanliness, staff & service, property conditions & facilities
Was great accommodation
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location near the Archaeological Museum, restaurants, and bus stops. Friendly and helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close to shopping.
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for sightseeing and busses. Clean, comfortable bed, good shower, extensive breakfast choice and the icing on the cake is the rooftop pool/bar which has lovely food with great service, a pool to cool down in and amazing views. Highly recommend.
Stayed 6 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended for a city hotel. Friendly and welcoming stuff. Recently renovated.
Stayed 2 nights in Jun 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location, close to shopping and dining. Would stay there again.
Stayed 1 night in May 2025

8/10 Good

Yoshiyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was perfect for sightseeing of Crete island.
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Loved location and rooftop pool and bar. Hated that the pool closed so early.
Stayed 3 nights in Jun 2025

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location great, rooftop swimming pool and bar superb, not sure I liked the sink not being in the bathroom although it was a very lovely sink
Stayed 8 nights in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Very clean and staff is very helpful and cheerful.
Stayed 1 night in Jun 2025

10/10 Excellent

denisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, walking distance from ferry, clean, excellent breakfast with lots of choice. Reception lady very friendly and accommodating. All personnel are nice. Would come back.
Stayed 2 nights in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice colours
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can back again,thanks.
Stayed 2 nights in May 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2024

4/10 Poor

Lynn Edwards

Liked: Cleanliness, property conditions & facilities
No parking . Had to hire a concierge
Stayed 3 nights in Apr 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great - we stayed one night before our ferry out to the Greek islands!
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Capsis Astoria is very conveniently located. It’s on the bus route to and from the airport so getting there is 1.20€. It’s also next door to the Heraklion archeological museum and on the bus route to Knossos. There are multiple restaurants nearby ranging from casual cafes to fine dining. We highly recommend Pemptos Ntore restaurant just across the way on the fifth floor. The hotel staff was friendly and accommodating, letting us check in when we arrived at 11 am. The breakfast is substantial. We enjoyed sitting at the pool and having a drink. They have a small version of a Greek windmill on the roof. Very Instagram friendly. We recommend it highly.
Stayed 3 nights in May 2025

6/10 Okay

Per

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Rooftop area closed until end of April

The rooftop area with swimming pool, sunbeds and bar was closed. That was our reason for choosing this hotel, so rather disappointing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. Great beach access.
Stayed 3 nights in Oct 2024

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel e roof top amazing !
Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and easy to find . Staff very helpful . Good for central Heraklion
Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Liked: Staff & service
The property was a bit dated and not the most clean, but it is located in a good area near a lot of things and really good food that locals love. The staff was great and really attentive.
Stayed 3 nights in Sep 2024

10/10 Excellent

JAYNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for being in the centre of Heraklion, and the breakfast there was brilliant!
Stayed 1 night in Oct 2022

10/10 Excellent

Danny

Liked: Cleanliness, staff & service
Was only there as a stop over for the airport but staff were very helpful and the rooftop terrace & pool were a bonus
Stayed 1 night in Jun 2024

10/10 Excellent

tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Nicely located close to centre. Very coor roof-top area with swimming pool, bar and restaurant
Stayed 3 nights in Sep 2024