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"Very disappointed with our stay. The breakfast was poor, with a very limited selection. On two mornings, the fruit was already spoiled and fermented. If you came a bit later, there was often not enough food left. Sleeping at night was nearly impossible because the room windows faced the railway and tram tracks, making it extremely noisy. The room itself was not properly maintained—there was trash under the bed, the room was not cleaned on any of the days of our stay, the bed linen was not changed, and even basic hygiene supplies, including toilet paper, were not replenished. We also asked if breakfast could be prepared for takeaway on our last day, but the hotel refused without offering any solution. Overall, this hotel does not deserve its 4.5-star rating. The experience was far below expectations, and unfortunately, we would not recommend staying here."

"Cleanliness of room was not satisfied as stains and hair are found in the bathroom even after cleaning. Staffs were friendly and breakfasts were very good"

"The property was clean and the staff were friendly. The photos made the room seem larger than it really was. We had a 4 person room with 3 adults. We were tripping over each other, as there was barely space to move between the beds. I would not stay in that type of room again."

"Great location - easy to walk to the train station (Berlin HBF) and other bus and train lines. Great options for food and coffee and a grocery store right nest door. The staff were very nice and helpful. 24/7 access to drinks and food (restaurant in the lobby). Free (great) self-service coffee machines also in the lobby. Plenty of seating for lounging and relaxing. The room was very clean and comfortable, with windows that can be opened for fresh air. The airconditioning did not go down as low as we wanted (we like cold rooms to sleep in), but opening the window helped a lot (we were there early May so weather was mild and warm in the day time and cooler at night)."

"Amazing location and hotel is clean with amazing vibe"

"The bathtub in the bathroom is too high to get in and get out for seniors is dangerous. "

"Great staff, great location and very clean"

"Room was clean and the house keeping was pretty good, the only one thing need to improve would be the front desk, when I checked in, no information was given to me, I had to ask for every thing, ie. is there a pool, where is it. "

"Clean room. The staff that checked me in was very friendly and helpful. "