2 indoor pools, 3 outdoor pools, pool loungers
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Reviews of YoHo Beach Resort

4 out of 5
YoHo Beach Resort
27-8, Wan-Li Road, Hengchun, Pingtung County

Reviews

8.2

Very good

Rating 10 - Excellent. 425 out of 1000 reviews" "
Rating 8 - Good. 350 out of 1000 reviews" "
Rating 6 - Okay. 141 out of 1000 reviews" "
Rating 4 - Poor. 57 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Theodore

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Rita Cheng on 12 Oct 2023
親愛的貴賓您好！感謝您分享對於悠活渡假村的體驗！對於此次造成您不愉快的經驗，感到非常抱歉。您的意見我們非常重視，已將相關問題已轉知負責單位進行後續檢討及改善，以及更加強人員的專業訓練與服務準則，努力繼續為貴賓帶來更優質的服務，誠摯祈望您的見諒。

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in May 2023
Response from PHOENIX on 9 May 2023
親愛的貴賓，很開心您選擇渡假村度過美好的時光，您的鼓勵是我們服務的動力，期待您下次的到來。

8/10 Good

Ying-Yu

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Yoho for 5 nights as our family holiday. You can tell it is an old resort, but it is very clean and well maintained. The room was fine. The pools are nice. Breakfast was good and it was nice that the breakfast was served until 12pm. The beach/rock pool area is amazing! we saw lots of creature there. However, dining is very inconvenient at the hotel and quite expensive. There was only one restaurant serving dinner and only one option - hot pot. it was nice but we can't have hot pot for 5 nights! We didn't drive so it wasn't easy for us to get to Kenting night market with young children. Overall, I would recommend the resort as it is nice and relaxing there. However, the dining really put me off to stay there again.
Stayed 5 nights in Mar 2023
Response from PHOENIX on 27 Mar 2023
Thank you for the support to our company. We are looking forward to seeing you again.

8/10 Good

David

Travelled with family
Liked: Staff & service
Great location, near by beach
Stayed 1 night in Oct 2022
Response from PHOENIX on 2 Nov 2022
Thank you for the support to our company. We are looking forward to seeing you again.

10/10 Excellent

Linya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to stay here when I was a kid. Still love it
Stayed 1 night in Oct 2022
Response from PHOENIX on 1 Nov 2022
親愛的貴賓很開心您對我們的喜愛，您的鼓勵是我們服務的動力，很期待您再在安排假期過來。

8/10 Good

JANGSEOP

Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from IRIS on 31 Dec 2020
謝謝您，期待您下次的到來

10/10 Excellent

Jer-Shen

Stayed 2 nights in Jul 2020
Response from IRIS on 20 Aug 2020
謝謝您

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020
Response from IRIS on 31 July 2020
謝謝您的入住，歡迎您下次的到來

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sevice is sucks
Service is sucks. All waiters, waitress, pool lifeguard have attitude. The equipment is old, the pool is dirty, not maintain well , have all kind of died bugs, rusty ground.
Stayed 3 nights in Jun 2020
Response from IRIS on 31 July 2020
Thank you for your suggestion. We will improve it.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the waterslides, pools and the sunset views
Stayed 3 nights in Jan 2020
Response from IRIS on 1 Feb 2020
Thank you for the support to our company. We are looking forward to seeing you again.

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Take too much time check-in, and the room is not ready after 3.
Stayed 1 night in Nov 2019
Response from iris on 18 Nov 2019
Thank you for your suggestion. We will improve it.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is very good but the price is a bit higher since the room doesn’t provide window The staff called Yellow is perfect. Nice, helpful with fast react.
Stayed 2 nights in Jul 2019
Response from IRIS on 15 Aug 2019
Thank you for the support to our company. We are looking forward to seeing you again.

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019
Response from IRIS on 20 June 2019
謝謝您的來訪

6/10 Okay

elsebeth

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2019
Response from IRIS on 10 June 2019
謝謝您，期待您下次的到來

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and doesn't worth the money!
The hotel is extremely old. Fixtures and facilities are broken and old. Absolutely doesn't worth the price. No seaview room provided on the day of my arrival and we were accomodated at the oldest and worst block. I am sure for no return!
Stayed 3 nights in Apr 2019

4/10 Poor

Prakash

Disliked: Staff & service, property conditions & facilities
More suitable for family with kids. Staffs were so so. Some friendly and some cold. Being a resort can’t really compare with hotels in terms of cleanliness. It was clean enough but not very clean. If you want peace and quiet, this is definitely not the place. Too many kids running around. Chinese guest as usual are a nuisance. I wouldn’t stay there again
Stayed 2 nights in Nov 2018
Response from PHOENIX on 7 Dec 2018
Thank you for your comments We're sorry for the inconvenience. We will enhance staff training.

4/10 Poor

hubert

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2018
Response from 訂房中心 on 30 Sept 2018
您好 若是有什麼需要改進的地方，請一定要跟我們說 謝謝您

8/10 Good

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
So much potential
Facilities are all perfect for a family but rooms and amenities are all in need of renovations and repairs.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

2/10 Terrible

SHENG MIN

Disliked: Staff & service
Location is pretty far from Kenting downtown area. Be aware, hotel will charge kids who over 115cm for bedding. For breakfast, kids over 85cm, hotel restaurant will charge again. Very lousy service and condition. Not recommend at all.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
It was an overall pleasant experience. The pools were clean and enjoyable for the kids.
Stayed 5 nights in Mar 2018

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Beach resort without a beach
This is a beach resort without a beach. I generally would recommend to avoid this resort if you are looking for a walk out your door and into the water location. The waterfront near the resort is primarily a coral pool with little sand or water access. The ideal family age for this resort would be around 4-14. The lazy breakfast (open until 2pm) was mainly lazy for the chefs. The food was cold or soggy with limited selection for a resort. (Especially don’t expect much western food.) The resort is close to White Sands Beach and other attractions on the western peninsula but quite a drive from Kenting if you want to spend time there. The most disturbing part of our visit was the middle aged staff man taking pictures of our girls while we weren’t looking. Our girls told us later. Perverted! Watch out for your kids. Overall, I’d recommend another place.

10/10 Excellent

Vanessa, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great resort for family with young children.
We went in February, four adults and two young children, 1.5 years old and a 3.5 years old. Our two rooms were located in the themed Childrens hotel. The rooms and facilities were not new, some looked a bit worn, but everything was clean and we specially loved the design and decoration well thought for children, such as children’s toilet seat, safer bed, and provided children’s slippers, children’s dressing gown, and children’s toothbrush &paste set, and more. We attended the YoHo party started at 8:50pm after the hotel’s very good buffet dinner, we all enjoyed the show. The breakfast had a wide range of selection, including Western type of breakfast as well, and the best thing was that the breakfast served from 7am until 2pm, no need to rush in the morning. The kids’ splash pool was great fun, although the water was a bit cold (well~it’s winter). The private beach was clean, however it’s best to wear the wet shoes/beach shoes. Overall, we all had a fabulous and relaxing time staying at YoHo beach resort. It’s a shame we couldn’t stay longer. It’s sad we had to leave. If we return to Kenting, we will definitely consider staying at YoHo resort again.
Stayed 1 night in Feb 2018

2/10 Terrible

Emilian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you want a food poisoning, you'll get it here
Don't visit this place. Hygene is horrible - at best, sloppy; at worst, criminal. All four of us got a food poisoning on the first day of our four-day holiday. We made numerous complaints about it, but they were ignored.
Stayed 4 nights in Jan 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
EC
If you are interested in staying resort, you may try once but I am sure you dun wanna come back for a second time. The room was not clear and much dust on sliding doors, staff at reception were so-so friendly. Water in swimming pool was not very clear, and the design of the children pool is not very safe.....am sure there are many better place than there.
Stayed 1 night in Aug 2017

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and close to the aquarium. Nice facilities despite a little dated.
Stayed 3 nights in Aug 2017

10/10 Excellent

JENUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with lots of activities
The hotel is unexpectedly amazing, should stay for at least 2 nights. The breakfast and paid buffet dinner is yummy. The only thing is the water of the slide pool is a bit cool
Stayed 1 night in Jul 2017

6/10 Okay

kelly, Taiwan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A little disappointed
The stairs in the room are not clean. The show and activities are neither intresting nor attractive. The dancers kind of not caring much about the audiences . In short, I feel kind of disappointed about this stay.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Good Hotel near the Beach
Good hotel near the beach. Very old hotel and desperate need repair/renovation. The kids pool is excellent with slides. This hotel is popular with family with kids.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the beach,good service & breakfast
Nice beach, nice pool and slides. Good service, nice room & breakfast! We enjoy the free guided tour, it's quite educational. You may see the beautiful sunset there. My kids also joined the Yoho party and chocolate DIY and like it very much. Will recommend the resort to those who wanted to have a relax holiday! The scheduled shuttle bus service is also quite convenient to those who don't drive.

10/10 Excellent

JOANNE CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel have beach
relax , clean, many activities inhouse. staff polite, breadfast is good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family has stayed here twice for a total of six days. We LOVED all the pools and water slides, the gorgeous beach and friendly staff. Dated, but very clean hotel and rooms. Only downside is that the food at the buffets are very expensive and you have to drive 20 minutes to reach a town to eat.

8/10 Good

CHUN HSUN

Liked: Cleanliness, room comfort
Peaceful beach
Nice beach, lovely intertidal zone creatures

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for short break or for families with kid
Short break enjoying great food at this hotel, comfy bed and nice rooms, 4* standing. It's true, it's best suitable for families with kids, a lot of stuff going on is for them. Shame the beach is not sandy, but full of rocks...we could enjoy it much more with nice sand there (but maybe gov doesn't allow that modification). So for a short break the pools & slides are enough.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Yu Wei

Stayed 1 night in Jan 2024
Response from Rita Cheng on 31 Jan 2024
親愛的貴賓您好！感謝您分享對於悠活渡假村的體驗！對於此次造成您不愉快的經驗，感到非常抱歉。您的意見我們非常重視，已將相關問題已轉知負責單位進行後續檢討及改善，以及更加強人員的專業訓練與服務準則，努力繼續為貴賓帶來更優質的服務，誠摯祈望您的見諒，並且期待有機會能再為您提供服務。

8/10 Good

Chia-Jen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023
Response from Rita Cheng on 2 Jan 2024
親愛的貴賓您好，很開心您選擇悠活度過美好的時光，我們所在萬里桐海岸生態豐富位於寧靜，飯店有設定多樣性泳池可以玩水，我們也有配合潛水、浮潛、美人魚活動待您下次的到來。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rita Cheng on 18 Dec 2023
親愛的貴賓您好，很開心您選擇悠活度過美好的時光，我們所在萬里桐海岸生態豐富位於寧靜，飯店有設定多樣性泳池可以玩水，我們也有配合潛水、浮潛、美人魚活動待您下次的到來。

8/10 Good

Shui yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
慢活的好地方，也十分適合親子去玩。
Stayed 2 nights in Oct 2023
Response from Rita Cheng on 20 Oct 2023
感謝您分享造訪悠活渡假村的美好的時光體驗！謝謝您給予本渡假村滿意的評價，對所有員工的鼓勵和肯定。悠活度假村將努力繼續為貴賓帶來更優質的服務，也期待您的再次光臨!

4/10 Poor

Chengchieh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
下次不會再選擇
老舊房型，房間霉味很重，電視無法收看…網路無法使用，兒童遊戲區漏水…
Stayed 1 night in Oct 2023
Response from Rita Cheng on 12 Oct 2023
親愛的貴賓您好！感謝您分享對於悠活渡假村的體驗！對於此次造成您不愉快的經驗，感到非常抱歉。您的意見我們非常重視，已將相關問題已轉知負責單位進行後續檢討及改善，以及更加強人員的專業訓練與服務準則，努力繼續為貴賓帶來更優質的服務，誠摯祈望您的見諒。

8/10 Good

POH WEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好玩不用再出門, 但是早餐真的要加強….
Stayed 2 nights in Aug 2023
Response from PHOENIX on 31 Aug 2023
謝謝您給我們的寶貴意見，我們會再請單位主管了解，評估調整，我們會盡力改善您所提出的建議。

2/10 Terrible

WANG TA JEN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
一言難盡
不知道該怎麼說 住的是臨海三館 走道，尤其電梯裡，濃濃的霉味 不時還飄著油漆味 直到味道濃到讓人昏眩，我才換了房 換到其他棟 飲水機冰水是 30 度 請房務給的冰塊來了一袋，真的是一袋 晚餐自助餐菜大多數是涼的 品項少得可憐 生啤酒機還能按出幾隻蟲子 然後就沒酒了 唉～ 一是平行時空 要不然就是我走錯間 丫～入住那天剛好農曆七月初一鬼門開
Stayed 1 night in Aug 2023
Response from PHOENIX on 31 Aug 2023
謝謝您給我們的寶貴意見，我們會再請單位主管了解，評估調整，我們會盡力改善您所提出的建議。

10/10 Excellent

YU NA

Stayed 2 nights in Jul 2023
Response from PHOENIX on 30 July 2023
親愛的貴賓很開心您對我們的喜愛，您的鼓勵是我們服務的動力，很期待您再在安排假期過來。

10/10 Excellent

KUAN JUNG

Stayed 1 night in Jul 2023
Response from PHOENIX on 30 July 2023
親愛的貴賓很開心您對我們的喜愛，您的鼓勵是我們服務的動力，很期待您再在安排假期過來。

10/10 Excellent

JU YU

Stayed 1 night in Jul 2023
Response from PHOENIX on 19 July 2023
親愛的貴賓很開心您對我們的喜愛，您的鼓勵是我們服務的動力，很期待您再在安排假期過來。

6/10 Okay

Chihliang

Stayed 1 night in Jun 2023
Response from PHOENIX on 29 June 2023
親愛的貴賓很開心您對我們的喜愛，您的鼓勵是我們服務的動力，很期待您再在安排假期過來。

8/10 Good

WEIJU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from PHOENIX on 26 June 2023
親愛的貴賓很開心您對我們的喜愛，您的鼓勵是我們服務的動力，很期待您再在安排假期過來。

10/10 Excellent

CHUNG CHIH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from PHOENIX on 21 June 2023
親愛的貴賓很開心您對我們的喜愛，您的鼓勵是我們服務的動力，很期待您再在安排假期過來。