Travelers find both tranquility and connectivity at this peaceful retreat, where a serene garden complements high-speed WiFi access for the perfect balance
El Puerto Hotel in charming Eluan town offers a quiet escape with a beautiful garden setting. Guests enjoy in-room WiFi, practical assistance with luggage storage and tour arrangements, and a water dispenser to stay refreshed throughout their stay.
Located in Eluan, a neighbourhood in Hengchun, El Puerto Hotel is in the suburbs and on the boardwalk. Kenting Stony Brook Nature Farm and Houbi Lake Marine Resources Protection Area are local attractions and those in the mood for shopping can visit Kenting Night Market and Hengchun Night Market. Take the opportunity to explore the area for outdoor excitement like ecotours. Visit our Hengchun travel guide
No.252, Shadao Rd., Hengchun, Pingtung County, 946
What's nearby
Kenting National Park
1 min walk - 0.0 km
Eluanbi Lighthouse
19 min walk - 1.7 km
Longpan Park
5 min drive - 2.4 km
Sand Island
1 min walk - 0.0 km
Shell Sand Exhibition Hall
1 min walk - 0.2 km
Restaurants
墾丁凱撒-發現西餐廳 Compass Restaurant
7 min drive
星巴克 Starbucks
6 min drive
雲鄉
7 min drive
Haku Café
4 min drive
紅磚窯手工窯烤Pizza
7 min drive
About this property
El Puerto Hotel
Hotel near Kenting Night Market
El Puerto Hotel provides a garden and more. Stay connected with free in-room WiFi.
You'll also find perks such as:
Free self-parking
Smoke-free property, luggage storage and a water dispenser
Tour/ticket information
Room features
All guest rooms at El Puerto Hotel boast perks, such as pillow menus and air conditioning, as well as amenities, such as free WiFi and separate dining areas.
More conveniences in all rooms include:
Bathrooms with hairdryers and shampoo
42-inch LCD TVs with cable channels
Wardrobes/cupboards, separate dining areas and mini fridges
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Family friendly
Mini-fridge
Separate in-room dining area
Soundproofed rooms
Conveniences
Limited-hour front desk
Luggage storage
Water dispenser
Guest services
Housekeeping on request
Tour and ticket assistance
Outdoors
Garden
In a national park
On the boardwalk/promenade
Accessibility
Hardwood flooring in room
No lift
More
3 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Pillow menu
Bathroom
Hair dryer
Private bathroom
Shampoo
Toilet paper
Towels provided
Entertainment
42-inch LCD TV with cable channels
Food and drink
Mini-fridge
Separate dining area
More
Access via exterior corridors
Air conditioning
Desk
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of TWD 1500, per accommodation (varies based on length of stay), plus a deposit of TWD 1000 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Pet deposit: TWD 1000 per day
Pet fee: TWD 1500 per accommodation (varies based on length of stay)
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
We should mention
This property does not have any lifts
Property is also known as
El Puerto Hengchun
El Puerto Hotel Hengchun
El Puerto Hotel Hotel
El Puerto Hotel Hengchun
El Puerto Hotel Hotel Hengchun
Frequently asked questions
Is El Puerto Hotel pet-friendly?
Yes, this property allows cats and dogs (limit 2 total). There's a deposit of TWD 1000 per day and a fee of TWD 1500 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at El Puerto Hotel?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at El Puerto Hotel on 12 Mar 2026 start from AU$51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at El Puerto Hotel?
Self-parking is free at this property.
What time is check-in at El Puerto Hotel?
Check-in start time: 4:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.
What time is check-out at El Puerto Hotel?
Checkout is at 11 AM.
Where is El Puerto Hotel located?
Located in Eluan, this hotel is steps away from Sand Island and Shell Sand Exhibition Hall. Eluanbi Lighthouse and Eluanbi Park are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
El Puerto Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
A fantastic room with HUGE space , lovely decoration in whole room , bathroom was soooo nice even without bathtub , cats are adorable , anyway i will come back again for sure!
Excellent service from the staff. The room is big and hotel is close to the beach but unfortunately beach was closed. The location is remote so you need a car or moped.
The room is spacious and has a great view of the ocean, and cleaned well. However our check-in experience was unpleasant, or I should rather say, non-existent. Despite I replied to the hotel’s email inquiry on our arrival time, we arrived late around 11pm, and found the hotel entrance locked and all lights shut. We stood in rain trying to figure out how to get in. Their phone number listed on Expedia doesn’t work. We finally got into the lobby by pressing a button labeled as “do not use,” and found another phone number listed for “after hour service” which no one picks up. We searched for a while but had no luck, and had to download a massaging app to try to get in touch with their receptionist. After a few calls with no response, they finally messaged back to say that they have hidden our room key in the front desk. The hotel could have helped us to save all the trouble by either letting us know they are not equipped to accommodate late check in, or by providing us with access information ahead of time. It’s unfortunately a very frustrating experience trying to search for clues in rain and darkness, and worries about if we have a space to stay for the night. We didn’t meet any of their staff / anyone else till we leave next morning. Please be aware of the late check in issue if you may arrive late - their Google review says they have 24 hour staff onsite but that’s not the case.