Apartments in Helwan

"Staff members need more customer service experience "

"Not much in the neighborhood but Nile boats. International prices, but not International level services. Coffee maker didn't work, safe didn't work, air conditioning was spotty. Food was good, but over priced compared to other properties. I can't recommend it."

"The pool Was fantastic 🌟"

"Difficult for front desk to understand or communicate in English and there was only one staff member who was English speaking. Water was not supplied in room, nor was coffee or tea. Otherwise the room was large with nice sitting area"

"It was a wonderful experience and a pleasant stay. A great country and truly good people. Thank you for all your efforts."

"Good for a short overnight stay, free airport shuttle "

"Mooi hotel, super vriendelijk personeel zowel in de club lounge als in de andere restaurants. Uitgebreid ontbijt met Egyptische specialiteiten (super lekker). De kamer was elke dag netjes gekuist en elke avond klaargemaakt om te genieten van een goede nachtrust. "

"Our recent stay at Sofitel Cairo Nile El Gezirah was truly exceptional and exceeded all expectations. The location is outstanding, set right on the River Nile with stunning views and a peaceful atmosphere despite being in the heart of Cairo. Waking up each day to this setting was a real highlight, especially with the magnificent view from our room where, on a clear day, we could even see the pyramids in the distance. The staff were consistently warm, friendly, and highly professional, always going above and beyond with impressive knowledge and attention to detail. Breakfast was excellent, offering a wide variety of high-quality options, all fresh and beautifully presented. The hotel throughout was spotless—very clean, tidy, and extremely well maintained. The pool area deserves special mention. It was immaculate, with pristine water and surrounding areas that were exceptionally well kept, clean, and tidy. It provided the perfect place to relax and unwind by the Nile. Dining at Kebabgy was a highlight, with outstanding, authentic food. A special mention also goes to the team at Club Millésime Lounge for their exceptional service, afternoon tea, drinks, and snacks. A memorable stay—we would highly recommend it."

"This hotel is one of the most beautiful hotels I've ever stayed in. It's close to the airport which makes it convenient if you're flying out of Cairo but regardless of what I was planning to do in Cairo it's definitely where I would stay the next time I'm there this is a world class five star hotel with beautiful facilities and a wonderful staff!"