Dear Samuel,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN HELEN. It's great to hear that you found the room to be clean, spacious and all the other positive features you highlighted prompting your 3/5 score. However, I sincerely apologize for the bed not being to your liking, the situation you mentioned regarding the walls and the other issues which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist

Dear Shannen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Helen. It is very rewarding to read that you had a great encounter with us, and we really appreciate your kind comments about our location being good enough for a stay. You indicated that you were unsatisfied with our location being average and not vacation material. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Millie. The staff and I at the Red Roof Inn Helen were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Lynn, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Helen. I'm thrilled to read that you loved the cleanliness and the convenience of our location, prompting your 3/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Dear Sophie,Thank you for taking the time to tell us about your experience at the Red Roof Inn Helen. At Red Roof, our main goal is to provide all our guests with a positive experience that portrays the comfort of home and we are disappointed to see that your stay was less than ideal. You indicated that you were unsatisfied with your stay as the toilet was used in the room upon check-in and before that you had to change rooms due to the shower as it had water in it and the other concerns you listed. Please accept our sincerest apologies for the negative impact this had on your stay. We value your business and would like to assure you that this is not a reflective of our usual standards. At Red Roof, your feedback is invaluable to us, so I really appreciate you providing us with your feedback. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. We hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Maria,Thank you for taking the time to tell us about your experience at the Red Roof Inn Helen. I am happy to hear that you were pleased with our location and the view from your room. However, I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding the stained linen on the bed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next should you have any issues, please do not hesitate to let the front desk know. Thank you again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hi Brett,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Helen. Please accept our most sincere apologies for the issue regarding the towels. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof Management Rediresponse Specialist

Dear Lynette,Thank you for your review following your stay at Red Roof Inn Helen. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the broken bed, the stained covers and the other listed issues hindered your stay, which was saddening to read. Guest insight plays a vital role in our goal to improve our Red Roof brand, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Crystal. The staff and I at the Red Roof Inn Helen were disappointed to see your 2/5 score following your stay. You stated that the poor remodeling and the water temperature hindered your stay. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, GabrielleRed Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Richard. The staff and I at the Red Roof Inn Helen were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Nicholas. The staff and I at the Red Roof Inn Helen appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, GabrielleRed Roof Management RediResponse Specialist

Dear Meg,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Helen. It is very rewarding to read that you had a great encounter with us and we really appreciate your kind comments about our clean room, friendly and helpful staff. You indicated that you were unsatisfied with stained towels and the room needing maintenance. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next stay. Sincerely, Chirell RediResponse Specialist

Dear Randy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Helen. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience; resulting your 1/5 score. You indicated that you were unsatisfied with unclean floor, broken toilet seat and the other concerns you reported. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely, Chirell RediResponse Specialist

Thank you for your review, Lina. The staff at the Red Roof Inn Helen and I were disappointed when we saw your 1/5 score following your stay. You also mentioned that the staff was not able to help you in the manner in which you would have like to be helped, which was truly disheartening to hear. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

Dear Ulfat, Thank you for leaving your feedback after your experience at RED ROOF INN HELEN. Regarding the stained towels, we apologize for the unfavorable experience. At Red Roof, we want you to have confidence in our ability to prevent similar problems in the future. Please note that we value you as our guest very much and appreciate your patronage. Thank you for sharing your concerns and I wish you all the best for your future journeys. Sincerely, Red Roof Management

Dear Kathy, Thank you for your feedback following your experience with us at the RED ROOF INN HELEN. In response to the hindrance highlighted we sincerely apologize for the less-than-ideal experience. Feedback from our guest is always welcome as we strive to improve the quality of our services so as to make their experiences better here at Red Roof. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Red Roof Management

Hello Toan, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Helen and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Christie,Thank you for taking the time to complete our guest survey. We appreciate your 3/5 score and comments regarding your recent stay at the Red Roof Inn Helen. I'm sorry to hear that you weren't able to have a comfortable stay with us due to a baby screaming next door. The next time you stay at our Red Roof and you have any issue, please reach out to the front desk so that we can resolve any issue you may have. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Henry, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Helen. We sincerely appreciate your 5/5 score and are happy to hear you had a great encounter with us, especially regarding our convenient location and awesome staff. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Kimberlyn, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Helen. We are delighted to hear that you had a wonderful experience during your stay with us. Our team takes great pride in providing exceptional service and ensuring that all our guests have a memorable stay. Should you have any further feedback or if there is anything else we can assist you with, please do not hesitate to reach out to us. Our Red Roof team look forward to welcoming you back on your next visit.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Anthony,Thank you for taking the time to share your feedback regarding your recent stay at our hotel Red Roof Inn Helen. We are happy to hear that you enjoyed all aspects of your stay and the customer service provided by our staff met your expectations, prompting your 5/5 rating. I can't begin to express how much it means to our management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and our Red Roof team look forward to serving you again.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you, Anthony, for telling us about your stay at the Red Roof Inn Helen. I am glad you found our hotel to be wonderful with amazing staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Anthony. The staff and I at the Red Roof Inn Helen appreciate your 5/5 score following your stay. I am thrilled that you had a great stay with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hello Joshua, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HELEN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear William, We at the RED ROOF INN HELEN are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

Hi Jaymi,Thank you for taking the time to write a review of your stay at the Red Roof Inn Helen. Please accept our most sincere apologies for any inconvenience caused by the jacuzzi. Please note that your feedback is appreciated and will be taken into consideration to improve the quality of our services.Know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Sincerely,RedRoof Management

Thank you, Jamie, for sharing your feedback following your stay at the Red Roof Inn Helen. I'm so glad we earned your positive rating. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the king room was clean, comfortable, and quiet, as well as our staff was great, along with the other positive features of your stay. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Thank you,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Helena,Thank you for taking the time to leave a review. I appreciate your 4/5 score regarding your recent stay at the RED ROOF INN HELEN. I am happy to hear your stay was good. However, you indicated that the upkeep of our hotel hindered your experience. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comforts of home, so I am sorry to hear this was not the impression we left you with.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Manda. The staff and I at the RED ROOF INN HELEN were disappointed to see your 1/5 score following your stay. You indicated that you were unsatisfied with your experience at our hotel. Your satisfaction is important to Red Roof, so I am sorry to hear this was not the impression we left you with. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Nonetheless, it's good to hear that you found the area of our hotel to be overall beautiful. Please know that we value you as our guest and appreciate your business. We ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations.Sincerely, Red Roof Management

Dear Steven,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HELEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be quiet. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF INN HELEN. David, I am delighted to read that you had a great encounter with us and we truly appreciate your comments about we're your choice hotel, you found it to be very clean and comfortable, and all the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, David, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price! Sincerely, Red Roof Management

Hello Elizabeth, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HELEN and I are disappointed to see your 1/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Dear James, We are sorry to hear about your recent experience at the RED ROOF INN HELEN. We strive to provide guests with all the comforts of home, so it saddens us to learn that your stay was hindered due to multiple encounters with pests. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Rest assured that we take this very seriously and have forwarded your feedback to management. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Red Roof Management

Dear Jerry,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Helen. It is very rewarding to read that you had a great encounter with us and we really appreciate your kind comments about our great location, friendly staff, easy check in and out. You indicated that you were unsatisfied with the cleanliness of the hotel, minimal breakfast, disturbance other concerns you mentioned. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist

Dear Loyda,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Helen. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of cleanliness and poor breakfast. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChirellRediResponse Specialist

Dear Leah,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Helen. I'm thrilled to read that you loved our convenience and good value. However, please accept our sincerest apologies as it seemed your stay felt short of your expectation due to minimal breakfast, lumpy and soft bed. We encourage guests to notify our staff immediately about any concerns, as we strive to ensure a comfortable and enjoyable experience for all. We value your feedback and will address the issues with our team to ensure improvements are made.Thank you for sharing your concerns, we appreciate your understanding and hope to have the opportunity to welcome you back in the future for a better stay.Sincerely,ChirellRediResponse Specialist

Hello Marcus, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HELEN and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Thank you, Evan, for your recent review of your stay at the Red Roof Inn Helen. We regret the inconvenience you experienced with your first room; still, I'm happy you got a room change. It's also great to hear that our staff were friendly enough, especially in the evening and the bed was very uncomfortable. You also mentioned that the morning staff was nice but wasn't knowledgeable of the area. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Thank you, Raj, for your recent review of your stay at the Red Roof Inn Helen. We are delighted to hear that you found our property okay, prompting your 5/5 staff. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Thank you, Sergio, for taking the time to tell us about your experience at the Red Roof Inn Helen. We value you as a our guest and welcome your 4/5 rating. In regards to our pool, it's temporarily closed for the rest year. Please accept our sincerest apologies for any inconvenience caused. Nevertheless, our team is committed to satisfying our guests, so we are very thankful for your feedback.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Valued Guest,Thank you for your recent review of your stay at the Red Roof Inn Helen. We appreciate your feedback and are happy to hear you had a great experience with us, especially regarding the convenience of our location. You also highlighted that the room wasn't thoroughly cleaned, the beds and pillows weren't to your liking, some of the outlets didn't work, along with the other listed hindrances. I will certainly bring this to the property’s attention in an effort to address your concern.We look forward to another opportunity to serve you better at Red Roof the next time you're in town.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Thank you, James, for the feedback about your stay at Red Roof Inn Helen. We are delighted to hear that you enjoyed the cleanliness and convenience of our location. At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay.The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Benjamin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HELEN and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Hello Marisol, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HELEN and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely, Red Roof Management

Hello Pattison, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HELEN and I are saddened your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Hello Nelson,Thank you for taking the time to complete our guest survey. We appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn Helen. Red Roof goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Dear Denise,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HELEN. We are happy to know that the location was convenient for you and the staff were helpful and friendly, however, we are sorry that the upkeep of the property wasnt to your standard and the floor was unclean. We would appreciate it if these issues were reported during your stay as we could have sent back our cleaners and done a more thorough refresh of the room. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. I do hope that you will return to our hotel, or any of our other brand locations in the future.Sincerely,Red Roof Management

Hello Maricely,The staff at the Red Roof Inn Helen and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience which resulted in your 10/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Dear Mayra, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Helen and I appreciate your 8/10 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Very truly yours,NishayeRed Roof ManagementRediResponse Specialist