Spa Hotels & Resorts in Heilbad Heiligenstadt from AU$114

"The property refused to acknowledge our booking.They weren't prepared to accept our confirmation email that we had booked and paid for our room and breakfast. They actually locked us out whilst we were contacting our booking agent for help. "

"Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for

. "

"Lovely property- staff was exceptional, restaurant food was yummy. Rooms big, lots of storage!"

"We had booked a room at the hotel, but it turned out the room was located in a separate 4 room cottage down a trail where we had to drive by car. We did not feel comfortable there, and room was relatively expensive. Therefore we drove back to the reception to ask for a room at the main hotel. In the reception they claimed that we had booked a room in the cottage. But no cottages were shown at booking by pictures or in writing, nor in our confirmation. After some discussion, we were upgraded to...

"Hotel and

is nice. Vendor Robot is nice idea. If people don’t expect and need Hospitality, then great hotel. "

"It’s nice, comfortable, friendly and well functioning hotel."

"Great staff, great room. Very good food at the restaurant with again great service."