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Grand Hyatt Hefei

Photo gallery for Grand Hyatt Hefei

Featured image
Indoor pool
LED TV
Room service – dining
In-room safe, desk, free WiFi, bed sheets

Overview of Grand Hyatt Hefei

Grand Hyatt Hefei

4 out of 5

4.0/5 Very good

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
111 Qianshan Road, Sushan District, Hefei, Anhui, 230000

Explore the area

  • Popular LocationHefei Pearl Plaza3 min drive
  • Popular LocationAnhui University6 min drive
  • Popular LocationUniversity of Science and Technology of China7 min drive
  • AirportHefei (HFE-Xinqiao Intl.)26 min drive

Choose dates to view prices

About this area

Hefei

Located in Hefei, Grand Hyatt Hefei is in the city centre. Don't miss out on a visit to Hefei Wildlife Park.

What's nearby

  • Hefei Pearl Plaza - 3 min drive
  • Anhui University - 6 min drive
  • University of Science and Technology of China - 7 min drive
  • Hefei Wild-life Zoo - 8 min drive
  • Hefei Shushan Martyrs - 19 min drive

Getting around

  • Hefei South Railway Station - 6 min drive
  • Hefei (HFE-Xinqiao Intl.) - 26 min drive

Restaurants

  • Grand Cafe — 1 min walk
  • Jun House — 1 min walk
  • 沙县小吃 - 5 min drive
  • 重庆火山鱼火锅 - 5 min drive
  • 老重庆川菜馆 - 5 min drive

About this property

Grand Hyatt Hefei

4-star Hefei hotel in Hefei New Culture District with 2 restaurants
This smoke-free hotel features 2 restaurants, an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café and a 24-hour business centre are on-site. All 347 rooms offer free WiFi, 24-hour room service and LED TVs with satellite channels. Rainfall showerheads, coffee makers and safes are among the other amenities available to guests.
Grand Hyatt Hefei offers 347 forms of air-conditioned accommodation with a safe and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: CNY 138 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Languages spoken

  • Chinese
  • English

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Designer toiletries
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 138 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hyatt Hefei Hotel
Grand Hyatt Hefei Hefei
Grand Hyatt Hefei Hotel Hefei

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 2 out of 4 reviews
5 - Excellent 50%
Rating 4 - Good. 1 out of 4 reviews
4 - Good 25%
Rating 3 - Okay. 0 out of 4 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 4 reviews
2 - Poor 25%
Rating 1 - Terrible. 0 out of 4 reviews
1 - Terrible 0%

5.0/5

Cleanliness

4.0/5

Staff & service

3.0/5

Amenities

4.8/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Worst stay in a 5 star hotel ever in China. Buffet breakfast seriously horrible. Customer service; horrible. Will never stay again.
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel and comfortable bed
A new hotel with great amenities. Check-in at 40F and great city view. Comfortable bed and pillow. Next to a big and modern shopping mall "Mixc"
Stayed 2 nights in Oct 2020