Hayward Holidays from AU$2,013

The staff is excellent at this iconic, historic hotel. They always remember my name, even when I go weeks before visits. My only complaint about this place is the lack of coffee in the rooms or availability of it before 7:00 AM. My work requires me to leave the hotel before 7:00, so I have to find it later in the morning elsewhere. There aren’t any that open much earlier within a reasonable walk at 5:30 AM.

The rooms, facilities, location and amenities are all wonderful. Great property for families. The 4 stars is due to the lack of staff at times. The breakfast buffet was delicious however, during peak hours there were many tables that were not cleaned timely which left us waiting before we could sit. The same was true when attempting to get service poolside. All the staff was so friendly and welcoming, it just felt like they were understaffed. Would definitely return.

On a positive: check in was relatively fast and accommodating, beautiful views of the ocean. On the other hand, room furniture was old, room was consistently not made up until early evening hours, phone calls for hotel services were not answered for up to 10 minutes, daily parking fees were unreasonably high.

didn’t try the breakfast

Room is small but clean. This is a historic property so expect older finishes in the bathroom. But you can’t beat the amenities and the vibe!