Hayes Hotels, Raleigh

"Impeccable in every detail. For a girl’s weekend it was the best spa we have ever been to. I am so happy that we splurged and spent 2 nights because it made our stay so easy and relaxing. The rooms are immaculate and large; truffles at turndown were amazing. The pool service and sun area are top notch with delicious drinks and small plates. Outstanding staff that treat you like royalty! We can’t wait to go back and make it a tradition!"

"The staff were absolutely amazing! I hate that I don’t remember any names. Whoever worked between April 17-20 FIVE STARS! They were all amazing. From the shuttle driver, to housekeeping to the front desk clerk. "

"Comfortable, clean hotel right next to the airport. Perfect for my early morning flight. Nice staff, easy parking. I left before breakfast so I can’t comment on that."

"didn't get room requested due to "WHAT ?" - I'm a disabled VET and identified myself as so when i checked in . I have issues sleeping. requested upper room away from noise and pets odors and dander due to issues. However, was booked in room on 2nd floor in front of the atrium area noise and waffle irons beeping people talking each morning awaking us. I had requested accommodations at front desk at check in as I had when booking and desk attendant was aware of request during check in... Actions by employees like we experienced are not good for business and Wydham should function at a higher level than experienced.... also, when checking out this korning I did not get a receipt.... Need to know no extra charger were added... Thanks...."

"Breakfast was ok, room was clean. Loved that the room had a chair for the shower. "

"This hotel is adequate and seemed clean. There was minor damage but the room was useable. I would not recommend staying here as they have rooms located next to the elevator. The hallway noise was so loud even past 2 am. Our bed may as well have been located in the lobby. They charge 8 dollars per day for parking. It’s not a huge cost but feels like nickle and dining for a suburban parking lot. When we checked in, we were told that we have 30 dollar food and beverage credit per day. Upon check out, the credit wasn’t applied. When I called, the staff told me that the credit didn’t apply due to how I booked. This misleading information was frustrating since we ate at the hotel with the credit in mind."

"Everything was really nice. Best hotel"

"Daily breakfast ran out of food items. Ran out of plastic utensils and plates. Ran out of napkins. Always had to ask someone. Trash cans were always over full at breakfast. Gentleman at the front desk during the evening was unfriendly. Daytime staff was remarkable!!"

"Great option for a quick trip to RDU"