Hauptstrand Tours and Activities

I love the pool area but wished more areas were available to explore. The rooftop party was fun with beautiful views. Restaurants were pretty good but not always open. Casino and bar areas are fun! My renovated room was fabulous! I’d stay here again… I like the free valet parking too.

I was charged twice for parking in self parking garage. Took 4 phone calls and 20 min to hopefully resolve the problem. There is supposed to be a credit on my charge card in 3-5 days. Self parking is $20/day. Recording on Harrahs phone line says parking is complimentary. Pool is only open until 6 pm. Hotel room ok, nothing special. Once I approached the desk check it took 15 min. To get checked in, Employee was very nice, but then I had to wait for a manager to personally welcome me to the hotel. I’ll look for another option next time.