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"I’m so sorry that I’m late for my review, but I really do appreciate your staff especially K2. I was having a very rough time at the beginning of my stay. I did not enjoy the bathrooms and was told that the rooms that I have been assigned we’re on the list to get their bathrooms renovated, so I was assigned to a room with a disgusting bathroom that I could not be able to bathe myself nor my toddler after being put in a second room where the bathroom was actually much worse I broke down at the front desk and K2 immediately upgraded my room to the penthouse suite which I thoroughly enjoyed and will actually be booking the next time I come back to Shreveport. I also especially appreciate her getting me a squeeze a I also especially appreciate her getting me a squeeze an appointment for a facial and massage at the spa. I had mentioned to her that I wanted to book one for myself, but the books were closed and she was able to get me an appointment for both. I had the best time ever. Thank you again for helping a mom out!"

"Has not been updated in probably 30 years"

"The hot tub was amazing!! Casino was ok it's small compared to others but fun. "

"The TV didn't work and they didn't know how to fix it so I gave up. The beds could be bigger and the the elevator was super slow also super hot in the building along with the air barley blowing "

"Na"

"Very nice, big room. Comfortable bed"

"Water pressure very very low"

"We didn’t use the amenities but everything was great! Front counter guy Alberto(?) was extremely nice and helpful. It’s nice to go into a place and they will actually talk to you a bit!! Just friendly!"

"I stayed at this hotel for one night and it was nice and clean. The front desk was very professional and eager to assist. I recommend this hotel if you’re traveling to Shreveport."