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Hotel ITC Ciudad de Haro

2.0 star property
Travelers find secure storage for valuables and easy floor access at this welcoming hotel in the center of Haro, making it a comfortable base

Choose dates to view prices

Ciudad De Haro Hotel sits in the heart of Haro, offering guests a practical place to stay. The elevator provides convenient access to all floors, while the front-desk safe keeps valuables protected during explorations of the surrounding area.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Desk, blackout curtains, free cots/infant beds, free WiFi

Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Free cots/infant beds
Blackout curtains
Hairdryer
Private bathroom
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Desk, blackout curtains, free cots/infant beds, free WiFi

Double or Twin Room

Highlights

Heating
Free cots/infant beds
Blackout curtains
Hairdryer
Private bathroom
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Desk, blackout curtains, free cots/infant beds, free WiFi

Superior Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Heating
Free cots/infant beds
Blackout curtains
Hairdryer
Private bathroom
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Heating
Free cots/infant beds
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
Desk
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

Highlights

Heating
Free cots/infant beds
Blackout curtains
Hairdryer
Private bathroom
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed
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About the area

Haro is home to Hotel ITC Ciudad de Haro. Church of Santo Tomas Apostol and Necrópolis del Perdigón are local landmarks, and some of the area's attractions include Barrio de la Estación and Jardín Botánico De La Rioja. Rioja Natura Zoo and Ojapark are also worth visiting. Visit our Haro travel guide
Map
Carretera Nacional 124, Km 41, Haro, 26200

What's nearby

  • Plaza de la Cruz
    18 min walk - 1.5 km
  • Church of Santo Tomas Apostol
    18 min walk - 1.5 km
  • Bodegas Muga
    4 min drive - 3.2 km
  • Bodega La Rioja Alta
    4 min drive - 3.2 km
  • Bodegas Ramon Bilbao
    4 min drive - 2.5 km

Getting around

  • Haro Station
    8 min drive
  • Vitoria (VIT)
    41 min drive

Restaurants

  • Tormo
    4 min drive
  • The Folk Tavern
    4 min drive
  • Restaurante Terete
    4 min drive
  • Roots Haro
    3 min drive
  • Café El Sol
    3 min drive

About this property

Hotel ITC Ciudad de Haro

Property highlights
Hotel ITC Ciudad de Haro provides a garden and more. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), tour/ticket information and multilingual staff
  • A lift, smoke-free property and a 24-hour front desk
  • A reception hall and luggage storage
Room features
All 62 rooms include amenities such as free WiFi.
Other conveniences in all rooms include:
  • Hairdryers and shampoo
  • Free infant beds, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per day, plus a one-off cleaning fee of EUR 25
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Pet fee: EUR 12 per pet, per day plus a one-off EUR 25 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 24 June to 30 September

Property is also known as

Ciudad De Haro Hotel
Hotel ITC Ciudad de Haro Haro
Hotel ITC Ciudad de Haro Hotel
Hotel ITC Ciudad de Haro Hotel Haro

Frequently asked questions

Does Hotel ITC Ciudad de Haro have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel ITC Ciudad de Haro pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 12 per pet, per day. A cleaning fee of EUR 25 also applies. Service animals are exempt from fees.

How much is parking at Hotel ITC Ciudad de Haro?

This property doesn't offer parking.

What time is check-in at Hotel ITC Ciudad de Haro?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel ITC Ciudad de Haro?

Checkout is at noon.

Where is Hotel ITC Ciudad de Haro located?

Situated in Haro, this hotel is within 1 mile (2 km) of Bodega Martínez Lacuesta, Plaza de la Cruz and Plaza de la Paz. Museo de Arte Contemporáneo de Haro El Torreón and Church of Santo Tomas Apostol are also within 1 mile (2 km).

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Reviews

Hotel ITC Ciudad de Haro Reviews

7.4

Good

8.2

Cleanliness

6.8

Amenities

8.2

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 9 out of 33 reviews
Rating 8 - Good. 12 out of 33 reviews
Rating 6 - Okay. 6 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 4 out of 33 reviews

Reviews

2/10 Terrible

Stuart

Disliked: Property conditions & facilities
This hotel is not yet ready to receive guests. The people are very nice and did apologise for what happened. They were:, faulty lock on the bedroom door. Air conditioning did not initially work. No substantial food in the evening. No water the following morning, so no toilets except for one on ground floor. The room was clean but no fridge. We expect reimbursement to acknowledge terrible services. The hotel should remember it takes time to get a good reputation but one terrible visit to get a bad reputation.
Stayed 1 night in Jun 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
First, you must have a car if you plan to stay in Haro. Transportation, including taxis, are extremely limited and difficult to use. This fact is even more so if you stay at Hotel ITC Ciudad de Haro. This hotel is about a 25-minute walk uphill to the downtown area and you must cross a highway, which we were told multiple times is officially illegal. If you do have a car, this hotel is perfectly fine for a few nights, especially if you consider the cost. It is a great value. That said, don't expect a four star hotel. As others have noted, the hotel is old and has some deferred maintenance issues. Likewise, the WiFi is extremely slow so don't expect to stream anything or make WiFi calls. Finally, the staff at the hotel are wonderful. They were always helpful and attentive. Enjoy!
Stayed 4 nights in May 2025

2/10 Terrible

Eric

Disliked: Staff & service, property conditions & facilities

More like the Norman Bates Motel!

There were some positives about our stay here. The receptionist Alba was very friendly, professional and helpful. The bed was clean and comfortable and it was only an hour from Bilbao. However when we arrived we were greeted by a huge pile of dirty sheets outside our room; the room was looking very tired, the sofa was marked and unclean as was the shower curtain. The lights in the lounge area did not work. The breakfast room was a scene of neglect, with most tables left with people’s half eaten breakfast, the food selection was poor and quite unappetising. Worst was that there were no staff at all working in the room. All the dirty plates were left on tables, there were no bowls left for the cereal and the juice had run out.
Stayed 1 night in May 2025

8/10 Good

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Habitacion limpia
Stayed 3 nights in Oct 2025

6/10 Okay

VIVIAN

Liked: Cleanliness, staff & service
Buena opción para hospedarse si vas en coche. El hotel está ubicado junto a una carretera, a solo 5 minutos en coche de Haro. Como opción cercana, solo hay una gasolinera con un café para algo rápido por la noche. Para todo lo demás, es necesario ir al centro en coche.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mal que la piscina aunque se anuncie después pongan que no se permite baño por no estar clorada. Es como si no tuvieran.
Stayed 1 night in Sep 2025

6/10 Okay

Álvaro José

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Habitación limpia. El mantenimiento un poco justo, ya que el desagüe de la ducha estaba roto, el hidromasaje con algo de cal y suciedad del tiempo, y también estaba roto el soporte de la ducha. Por lo demás, la cama muy cómoda y una habitación muy amplia, y bien de limpieza.
Stayed 1 night in Sep 2025

4/10 Poor

Joan Ramon

Disliked: Property conditions & facilities
Falta de luz en la habitacion,nefasto
Stayed 3 nights in Sep 2025

8/10 Good

Silvia

Liked: Cleanliness, staff & service, room comfort
Piscina, Admiten mascotas, Camas muy cómodas. Hotel pequeño y acogedor. Necesita una reforma es muy antiguo y los desayunos son aburridos, todos los días lo mismo. En general muy bien.
Stayed 3 nights in Aug 2025

6/10 Okay

jose miguel

Liked: Room comfort

Pasable, no desayunes allí

Solo fuimos una noche de pasada, la atención al llegar excelente, la habitación decente y la cama cómoda. Se oían muchos ruidos por la noche en la habitación del interior del hotel. Y el desayuno bufet deja mucho que desear, para el precio que tiene era escasa la propuesta con poca variedad y algunos productos tenían mala presencia. Las instalaciones muy antiguas, la piscina muy bien para darte un baño el agua limpia, el resto un poco abandonado.
Stayed 1 night in Aug 2025

8/10 Good

Karmele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las habitaciones están muy bien.Las camas son cómodas y están muy limpias. La ducha tenía un problema que revisaba pero bueno, tenía tb bañera q se podía usar como ducha,osea q bien. El trato del personal es muy bueno. Lo único negativo es que no tiene servicio de restaurante y si quieres cenar algo tiene q ser frío. La piscina fenomenal..
Stayed 3 nights in Aug 2025

10/10 Excellent

clotilde

Liked: Cleanliness, staff & service, property conditions & facilities
Très bel hôtel personnel très accueillant et souriant. Séjour très agréable
Stayed 1 night in Aug 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait pour une halte !

Un très bon hôtel pour faire une halte. Propre, confortable avec tous les services nécessaires. L'atout indéniable : la piscine !
Stayed 1 night in Aug 2025

10/10 Excellent

cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel pratique d'accès et propre

Bon séjour, nuit tranquille, nous avions un duplex et il était très spacieux, les enfants étaient dans une chambre avec 2 lits simples et c'était bien correct. La connexion wifi est un peu juste pour des jeunes ado mais bien pour les parents. L'hôtel est propre et on peut y prendre les 3 repas. Le parking gratuit est un plus appréciable.
Stayed 1 night in Aug 2025

2/10 Terrible

Yassine

Disliked: Staff & service, property conditions & facilities, room comfort

Pas d’eau chaude,

Lors de notre arrivée, l’accueil nous informe qu’il n’y as pas d’eau chaude. Nous avons attendu le lendemain mais toujours pas d’eau chaude. C’est vraiment inadmissible, l’hôtel aurait dû prévenir avant notre arrivée afin qu’on trouve une alternative.
Stayed 1 night in Aug 2025

8/10 Good

noelia

Liked: Cleanliness, room comfort

Se puede mejorar

La habitacion un poco antigua, hace falta actualizar el mobiliario y el suelo. Por lo demas habitacion y wc amplio, limpio y camas muy comodas. El personal va como loco pq solo hay 1 persona para atender en barra y en el buffet en los desayunos. Llegamos sabado y no tenian cervezas 🍺 (un fallo siendo Julio y estando en la piscina que es lo que apetece). Las instalaciones en general limpias. La piscina y zona de descanso tambien limpio, aunque hay que arreglar algunas piezas de pasarela que estan rotas y son peligrosas. Las chicas de recepcion muy simpaticas, al igual que las limpiadoras
Stayed 2 nights in Jul 2025

2/10 Terrible

Evaristo

Mala gestión

Problema con la reserva no se sin con hoteles.como con el hotel de dos habitaciones reservadas solo aparecía una, me consiguen otra me contan las dos y sl día siguiente desoyde irme me cobrabota habitación y a todavía esperando a que me devuelvan el dinero.
Stayed 1 night in Jul 2025

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel para alojarte en Haro. No está en el centro pero tiene buenas instalaciones (limpias, aceptable en tema de calidad/limpieza y personal muy atento). La piscina compensa la distancia del hotel del centro aunque muy conveniente para moverse por la zona.
Stayed 2 nights in Jun 2025

4/10 Poor

isabelle

Liked: Cleanliness
Très mécontente du prix pour mon chien
Stayed 1 night in May 2025

8/10 Good

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquilo

Hotel de ruta, hemos parado una noche. Justo para dormir.
Stayed 1 night in May 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

nines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

alexandra

Stayed 1 night in Aug 2025