Apartments in Hardwick

"I've stayed here before and love it and this experience was good, but I was disappointed that I did not have hot water in my shower- Luke warm at best. I told staff, but they said the room notoriously had no hot water. Hot tub was out of order ( had to go next door to use theres), and lacked basic coffee/tea in room ( coffee was downstairs though and good). It's super cozy and has lots of little fires in the lobby area with seating areas that I love. Live music was fantastic. "

"We were in a King Junior Suite, and it was great. There was room to stretch out and room for all our ski equipment, too. The bed was comfortable. We could walk to some great restaurants. There was a shop across the street with great wine/beer, and noshing options. The place was clean. The hot tub was hot. The staff were friendly and helpful. The place is right on the 108 bus route to the mountain. Took the bus two out of three days and it was easy. We look forward to staying here again."

"Bedroom and bath were clean and satisfactory. Hallways and lobby are in dire need of cleaning and repair."

"The slops were very close which made the property very convenient."

"Would def stay again. We stayed in the stuga cabin, awesome experience "

"Nice staff and clean room, convenient to shuttle "

"Yes! My only issue was that there was no microwave to heat up food"

"Wonderful experience, great staff . Very convenient to slopes !!"

"The room was clean & the fireplace was a perk. The problem was that the room was a ridiculously far outdoor walk uphill from the front desk with no bellhop in sight although the property claims to have a bellhop. On our walk, a lady in an ATV stopped to talk to us but didn't offer a ride or help with bags. And after the uphill trek with luggage in the elements, we had to drag our bags up steep stairs because the building had no elevator despite hotels.com saying it has elevators. Only in the main building. The room had no drinking water & when we called the front desk, they told us to walk back a ridiculous distance to purchase water or use the vending machine in the building. Newsflash: The vending machines have been removed from our building as well as the main building. All other buildings require a key so we had no access. Doubt they have vending machines. Hence, no drinking water. We were thirsty. Their website states that fire pits are just steps from our door. False. They are only in the pool area. We requested a bellhop to help us with our bags when we were departing as we needed to store bags for a few hours. After 2 calls and 45 minutes, nobody showed up so once again, we lugged our own bags a ridiculous distance. The carpet on the stairs in the common area in the Mansfield house hasn't been changed in decades. We were hopeful for a great stay, but the grunt work and lack of customer service & false advertising was overwhelming. We deserve a refund! "