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Splendid Premium Hotel

4.0 star property
Lakefront Hanoi hotel connected to a shopping centre, steps from Thang Long Water Puppet Theatre

Choose dates to view prices

Photo gallery for Splendid Premium Hotel

1 bedroom, Select Comfort beds, minibar, in-room safe
Indoor pool
Exterior
Reception
Bar (on property)
Located in the heart of Hanoi, Silk Queen Grand Hotel offers a luxurious oasis near The Old Quarter Gallery. Guests can unwind at the sauna or steam room, indulge in rejuvenating treatments and enjoy coffee/tea in the lobby while staying connected with free WiFi. Bike rentals are also available for exploring nearby Ha Noi Gallery.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Room service
  • Pool
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Connecting Room

Family Connecting Room

Family Connecting Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2024
  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds OR 1 Queen Bed

View all photos for Deluxe Internal Window Room

Deluxe Internal Window Room

Deluxe Internal Window Room

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Separate bedroom
Select Comfort bed
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Premium with Window Room

Premium with Window Room

Premium with Window Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Separate bedroom
Select Comfort bed
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Executive Room, Balcony, City View

Executive Room, Balcony, City View

Executive Room, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite, Balcony, City View

Suite, Balcony, City View

Suite, Balcony, City View

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2024
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Splendid Suite Terrace with Private Outdoor Tub

Splendid Suite Terrace with Private Outdoor Tub | Terrace/patio

Splendid Suite Terrace with Private Outdoor Tub

Highlights

Furnished patio
Separate dining area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2024
  • 50 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Renovated in 2024
Separate bedroom
Select Comfort bed
  • 36 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds
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About the area

Map
36 Lo Su St, Hoan Kiem, Hanoi, 10000

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

About this property

Splendid Premium Hotel

Upscale hotel remodelled in 2024 and located near Thang Long Water Puppet Theatre
Located close to The Old Quarter Gallery and Ha Noi Gallery, Splendid Premium Hotel provides a poolside bar, a terrace and a shopping centre on-site. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, aromatherapy or a body scrub. Enjoy the 24-hour health club, as well as activities such as hiking/biking. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy perks such as:
  • An indoor pool
  • Free valet parking, plus self-parking (surcharge) and extended parking (surcharge)
  • Bike hire, a round-trip airport shuttle (surcharge) and access to a nearby health club
  • Free newspapers, tour/ticket information and smoke-free property
Room features
All 99 rooms offer comforts, such as 24-hour room service and wet bars, as well as thoughtful touches, such as air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Highchairs, free infant beds and free extra beds
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • 45-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (VND 4,000,000 per night)
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Secured, uncovered parking on site (VND 300,000 per night)
  • Secured, uncovered extended parking on site (VND 1,000,000 per week)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Designer stores
  • Hiking/biking trails
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Free babysitting
  • Free rollaway/extra bed
  • High chair
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • In a national park
  • On a lake
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-width doorways

More

  • 14 floors
  • Built in 2020
  • Reception hall
  • Renovated entire property - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee
  • Wet bar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Uncovered self-parking fee: VND 300000 per night
  • Uncovered extended parking fee: VND 1000000 per week
  • Nearby parking fee: VND 4000000 per night(98 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Pool access available from 6:30 AM to 11:00 AM
No pets and no service animals are allowed at this property

Property is also known as

Silk Queen Grand Hotel Hanoi
Silk Queen Grand Hanoi
Silk Queen Grand
Silk Queen Grand Hotel
Splendid Premium Hotel Hotel
Splendid Premium Hotel Hanoi
Splendid Premium Hotel Hotel Hanoi

Frequently asked questions

Does Splendid Premium Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 11:00 AM.

Is Splendid Premium Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Splendid Premium Hotel?

Valet parking is free at this property.

What time is check-in at Splendid Premium Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Splendid Premium Hotel?

Checkout is at 11:30 AM.

Does Splendid Premium Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Splendid Premium Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Thang Long Water Puppet Theatre, Hoan Kiem Lake and The Old Quarter Gallery. Ha Noi Gallery and Ngoc Son Temple are also within 5 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 24 minutes.

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Splendid Premium Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 61 reviews
Rating 8 - Good. 14 out of 61 reviews
Rating 6 - Okay. 5 out of 61 reviews
Rating 4 - Poor. 1 out of 61 reviews
Rating 2 - Terrible. 4 out of 61 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great! Very nice hotel close to everything, great location. ms May and mr dong we’re excellent highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel Van der

Liked: Cleanliness, amenities, property conditions & facilities
After initially experiencing some difficulty with catering to our unique booking requirements, the staff went above and beyond to provide a great experience! Very helpful, comfortable accommodation, great location and buffet breakfast were all very enjoyable.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!!

Amazing hotel!! Met required standard for my trip!
Stayed 2 nights in Mar 2025

10/10 Excellent

per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location!
Stayed 2 nights in Feb 2025

10/10 Excellent

Truong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and the staff was amazing. Located in a nice area, walking distances to most good restaurants. Will definitely stay here again next time I'm in Hanoi.
Stayed 2 nights in Mar 2025

8/10 Good

CP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with good location although room is smaller than expected. Overall is satisfied.
Stayed 1 night in Apr 2025

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New years stay with family.

Amazing service, staff is incredible
Stayed 4 nights in Dec 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel was perfect, being located within Old Quarter meant walking distance to many markets, food options, etc but still being far enough out to avoid a noisy sleep. Jacky & the staff were incredibly friendly & helpful recommending day tours to Ha Long Bay and other amazing acitivities! Definitely would recommend anyone to stay here.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Manager and Staff and excellent service

Fantastic, friendly staff and Manager Jacky really went above and beyond to ensure our party of 6 were taken care of
Stayed 4 nights in Dec 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to area I like to visit. Did not like breakfast location on 11 floor but elevator only go to 10, had to walk up to
Stayed 2 nights in Mar 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Friendly service Slight mishap with the hot water supply on one night but the hotel was very apologetic about the inconvenience and we got a small gift when we checked out. Breakfast spread was excellent - changes every day too so nothing gets boring.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dong, Anna, Kate is great team. They do very good Ha Long Bay tour, Incense Village, flight ticket, ... are excellent. The room is excellent too abd would come to stay again so many many many time
Stayed 3 nights in Feb 2025

10/10 Excellent

Quang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent staff awesome place to stay. . Food was lovely and it has a great rooftop bar & Swiming pool. Staff were exceptional and a big shout out to Ms Van who is just adorable and all the other reception staff. . I would absolutely recommend this hotel to families travelling to Hanoi.
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is remarkably helpful, cheerful and friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

DONG

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, quiet rooms and a large and beautiful rooftop pool, delicious breakfast with helpful and friendly staff who did their best to ensure we enjoyed our stay. We will definitely be back.
Stayed 1 night in Sep 2024

8/10 Good

Qiang

Liked: Cleanliness, staff & service
The hotel is too small
Stayed 2 nights in Jan 2025

10/10 Excellent

Philipp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location to explore Hanoi

Very nice hotel located close to the pulsary old town. The rooms are sizable and fully equipped with all necesseties. Staff is very friendly and supportive. They assisted us in organizing trips to other sights in northern Vietnam. All went very well and was perfectly managed. We can highly recommend this team. Nice breakfast buffet covering all needs. The vegetarians in our group were all happy.
Stayed 3 nights in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Easy and the Team were terrific.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service
The staff is absolutely awesome. They are always willing to help us navigate very the busy commerce of Hai noi
Stayed 1 night in Oct 2024

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers excellent service, with highly attentive and friendly staffs. They always try their best to ensure guests have a comfortable stay. The breakfast is also delicious. I had fantastic experience here. I’m sure that I’ll be back ♥️
Stayed 1 night in Sep 2024

8/10 Good

Christine

Liked: Staff & service
Disliked: Property conditions & facilities
What the property lacked in facilities, which they are in the midst of renovating, the staff truly made up for. As we only slept there is was fine for us. The hotel is close to the Old Quarter for easy access for walking and eating. Looking forward to seeing the hotel completed on our next holiday.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in during our trip to Vietnam. Really comfortable bed and breakfast was varied & tasty. Very helpful staff who gave us tips and shared local knowledge to explore hanoi.a big mention to Mr Tony - Customer Services. omg 😲 He was super helpful and went beyond her duties to assist us in a rather happy and memorable stay .
Stayed 1 night in Sep 2024

10/10 Excellent

giang

Liked: Cleanliness, staff & service, property conditions & facilities
Splendid Premium Hotel is the place to be 5 stars This place is awesome!!! From the time you check in to the time you check out the team led by Mr Lee are amazing. The beds were comfortable and the happy hour drinks at the rooftop bar watching the sunset was definitely a highlight!!! The location is where you want to be, its central to everything . We will be staying here again when my family and I return to Vietnam. Well done and its attachments BIG 5 STARS for me.
Stayed 1 night in Sep 2024

10/10 Excellent

Quang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the old quarter . The location of the hotel is amazing. A walking distance from numerous main attraction points . Our room was well-appointed, very comfortable and clean. The bed was perfect with quality linens. Dining room was lovely, great views, plentiful selection for breakfast. A great rooftop bar & Swimming Pool overlooking the city . And the Splendid Premium Hotel really excells with its staff, they were all exceptional, professional and helpful. A beautiful experience.
Stayed 1 night in Sep 2024

6/10 Okay

Lia

Liked: Staff & service
Great location but there was construction going on while we were there so lots of banging. We had to stay in 2 different rooms and both had horrendous shower drainage - water everywhere. Water pressure also wasn’t the best and they didn’t provide refillable water for drinking… so constantly on the hunt for big bottles.
Stayed 2 nights in Dec 2024