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"It is a wonderful historic building, but very run down . Some parts, eg the listed ballroom is closed needing roof repairs. Threadbare carpets, although bedding and towels changed each day there was poor bathroom supplies. I believe it is for sale. So fingers crossed because it’s in a good position with a car park. No resturant, or bar snacks. There is an excellent Spanish tapas restaurant round the corner.m and Peaberry a few yards down the street great for breakfast. "

"Absolutely superb stay as always! Beautiful ‘Prince William Suite’, delicious food, wonderful breakfast and amazing staff who were all courteous, friendly and kind, and very accommodating of our 2 month old!"

"Good gaff"

"Lovely hotel great location"

"Everything is great about this place except the nights sleep is dreadfull as the windows are single glazed so you hear people all night coming out of the pubsuntil about 4am and there is no blackout blinds"

"Room service awful. Food stone cold sent back . Very noisy , when the room doors closed the slammed and shook the room. Bad"

"Alongside the canal in Chester, with the gym opposite. Well situated for a walk into the historic centre of the city. Good parking available opposite and excellent dining!"

"Hotel and rooms need a lot of TLC, water takes a while to heat up and when it does the pressure in the shower is awful. Pool wasnt bad but there were no spa appointments avaliable depsite having a membership. And the junior suite dosent look like the photos. Ended up makkng a complaint andnit was rectified but still not happy with my stay. Wasnt worth the money I paid. "

"Comfortable and clean room. Gym was good. WiFi was good. Staff were very helpful and friendly. Great location for the town centre. No parking with the hotel but options available nearby. Hotel bar was comfortable, ideally would have been nice to have better choice of ales on tap. Thanks "