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Hotel Crown Palais Hamamatsu

3.5 star property
Hotel with 3 restaurants, a quick walk to Hamamatsu Museum of Musical Instruments

Choose dates to view prices

Photo gallery for Hotel Crown Palais Hamamatsu

Lobby
Indoor pool
Indoor wedding
Daily buffet breakfast (JPY 1980 per person)
Indoor wedding
Hotel Crown Palais Hamamatsu, near Act Tower, offers relaxation and convenience. Enjoy the indoor pool, sauna, and Japanese dishes at three on-site restaurants. The property features shopping options, dry cleaning, and a praised location with helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is AU$135
24 Oct - 25 Oct

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room, Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room, Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room, Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
TV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Single Room, Non Smoking

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • 17 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
TV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
TV
Premium bedding
Blackout curtains
Down duvet
Shower/bath combination
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds
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About the area

Map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511

What's nearby

  • Hamamatsu Observation Deck - 2 min walk - 0.2 km
  • Act Tower - 3 min walk - 0.3 km
  • Hamamatsu Museum of Musical Instruments - 4 min walk - 0.4 km
  • Hamamatsu Castle - 15 min walk - 1.3 km
  • Hamamatsu Arena - 4 min drive - 3.9 km

Getting around

  • Hamamatsu Station - 5 min walk
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka) - 61 min drive

Restaurants

  • ‪珈琲館 - ‬4 min walk
  • ‪ひまわり食堂 - ‬2 min walk
  • ‪EXCELSIOR CAFFÉ - ‬3 min walk
  • ‪La FESTa 板屋町店 - ‬4 min walk
  • ‪猪八 - ‬3 min walk

About this property

Hotel Crown Palais Hamamatsu

Hotel near Hamamatsu Museum of Musical Instruments
Located close to Act Tower and Hamamatsu Diorama Factory Museum, Hotel Crown Palais Hamamatsu provides shopping on-site, a coffee shop/cafe and a hair salon. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
  • 2 meeting rooms, a banquet hall and a 24-hour front desk
  • Luggage storage, wedding services and a ballroom
Room features
All 192 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Toilets with electronic bidets, shower/bath combinations and free toiletries
  • 22-inch TVs with digital channels
  • Fridges, heating and daily housekeeping

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Exterior

Okura Act City Hotel Hamamatsu

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  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,011 reviews
The price is AU$208
26 Oct - 27 Oct
Okura Act City Hotel Hamamatsu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 1,980 for adults and JPY 1,100 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Bell facade
  • Four Seasons
  • Phoenix

Things to do

  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least 20 years of age to stay in a smoking room.

Renovations and closures

The following facilities are closed on Wednesday:
  • Fitness facility
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 1100 for children
  • Self-parking fee: JPY 1000 per night
  • Facilities fee: JPY 1650 per person, per night and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 3:00 PM to 9:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transport to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Crown Palais
Crown Palais Hamamatsu
Hotel Crown Palais
Hotel Crown Palais Hamamatsu
Crown Palais Hamamatsu
Hotel Crown Palais Hamamatsu Hotel
Hotel Crown Palais Hamamatsu Hamamatsu
Hotel Crown Palais Hamamatsu Hotel Hamamatsu

Frequently asked questions

Does Hotel Crown Palais Hamamatsu have a pool?

Yes, this property has an indoor pool. Pool access is from 3:00 PM to 9:00 PM.

How much does it cost to stay at Hotel Crown Palais Hamamatsu?

As of 22 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Crown Palais Hamamatsu on 24 Oct 2025 start from AU$134.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Crown Palais Hamamatsu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Crown Palais Hamamatsu?

Self-parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Hotel Crown Palais Hamamatsu?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Crown Palais Hamamatsu?

Checkout is at 11 AM.

Where is Hotel Crown Palais Hamamatsu located?

Located in Naka Ward, this hotel is within a 10-minute walk of Act Tower, Hamamatsu Diorama Factory Museum and Hamamatsu Museum of Musical Instruments. Hamamatsu Science Museum and Hachimangu Shrine are also within 1 mi (2 km). Hamamatsu Station is 5 minutes by foot.

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Hotel Crown Palais Hamamatsu Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 90 out of 288 reviews
Rating 8 - Good. 111 out of 288 reviews
Rating 6 - Okay. 67 out of 288 reviews
Rating 4 - Poor. 15 out of 288 reviews
Rating 2 - Terrible. 5 out of 288 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lazarela

Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023

6/10 Okay

Diane

Liked: Cleanliness, staff & service
The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service

Small Rooms, but food location

Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023

6/10 Okay

toshiki

食べてない
Stayed 1 night in Oct 2025

8/10 Good

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
利用しませんでしたが、プールなどもあり施設が充実していました。おそらく老舗のホテルであると思われるため、少し建物に古さを感じましたが、宿泊に支障は全くありませんでした。連泊の場合に清掃なしを選択すると、500円のクーポンをもらえました。お土産の足しにできて良かったです。
Stayed 2 nights in Oct 2025

6/10 Okay

TAKEHIKO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近くで利便性は良かったが料金が割高な気がしました
Stayed 1 night in Sep 2025

8/10 Good

MASASHI

Stayed 1 night in Sep 2025

8/10 Good

??

Liked: Cleanliness, staff & service, amenities
施設は古いがスタッフの対応と駐車スペース、立地が良い
Stayed 2 nights in Aug 2025

6/10 Okay

Jumpei

Stayed 1 night in Aug 2025

10/10 Excellent

TASK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

MITSUSHI

Liked: Cleanliness, amenities
ロケーション良い
Stayed 1 night in Jun 2025

6/10 Okay

Kazuo

nathing particular
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

youngmin

Stayed 4 nights in Jun 2025

4/10 Poor

Yoshiaki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備が古いです。バス、トイレが古いのでマイナス評価にしています。
Stayed 1 night in Jun 2025

8/10 Good

Naoyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大きなホテルです。
Stayed 1 night in May 2025

10/10 Excellent

Yu

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最近のビジネスホテルはエアコンが直にあたるのでここはすごしやすい。 ベッドもよくよく寝れた。
Stayed 1 night in Jun 2025

8/10 Good

Jumpei

Liked: Cleanliness, staff & service, property conditions & facilities
なし
Stayed 1 night in May 2025

8/10 Good

shunji

Stayed 1 night in May 2025

8/10 Good

Laurel

Liked: Cleanliness, staff & service, amenities
We happened to check in the day of the town's annual parade so the location right at the train station was perfect. Good breakfast in lobby. Family Mart and 7-11 a block away -- these are not the convenience stores of America -- these have good quality snacks. Enough for a quick meal.
Stayed 3 nights in May 2025

10/10 Excellent

kazuhito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

原川和人

たいへん良いところです
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Yasuhiro

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025