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"Excellent customer service. Well run hotel."

"Nothing particularly special about the room or the hotel, but it was clean, comfy, and convenient. Location is excellent if you are here for the famous Dogo onsen. Staff allowed me to park my bike for free near the front of the hotel. Very friendly staff. "

"Modern, clean room and friendly staff in a perfect location at the end of our cycling trip. "

"Great hotel for the start of our Shimanami Kaido adventure. The staff is friendly and helpful. Accommodations were great, we enjoyed the onsen available in the hotel and the close proximity to Imabari Station "

"Great room, meals, location; comparatively cheap"

"Very good service. Close to the Dogo onsen street."

"This place is a bit different to the chain hotels that I usually stay in, but in a good way. I stayed in a 'Japanese style' room, which was very spacious with a comfortable futon. The bathroom was a 'wet room' style, with a deep bath and a shower area next to it, onsen-style. The kitchen area has a single induction hob, which is really just to use with the kettle so don't plan on doing any cooking (I wasn't planning on it, so no problem there). Note that it is a shoes-off property - slippers are supplied at reception. I really liked this stay and will definitely look it up again if I come back to Matsuyama."

"We loved the beautiful onsen spa!"

"Our room was spacious and clean, charming and comfortable with tatami floors, low beds, and lots of place to sit. In addition to pajamas, there were robes and outer robes for onsen visits, tabi socks and slippers. Our room had a private spring-fed tub looking out over the city and the historic onsen across the street. The area was quiet and we slept well. The included breakfast in the hotel restaurant was fantastic -- so many delicious options. And the rooftop hot bath was lovely, with amazing views. The staff was warm and helpful. Some parts of the hotel (the bathroom and tub area in our room, for example) could use a little renovation and freshening up, but overall it was a beautiful place to stay. You can get a tram quite near the hotel that takes you to the castle, at the foot of which is a great area with shops and restaurants."