Search Best Resorts in Halachó

"Positives: The staff is great; the private beach is lovely; the pools are terrific; the room was a nice, open layout; and the bed was really comfortable. Negatives: The water in the shower is salty - it dries out your hair immediately (even more than the pools & ocean do); You have to close out the check with the bar each day - they will not allow you to charge to the room and pay at the end of the trip (literally had a bartender knock on the room door at 9:30pm my first night telling me I had to pay the bill for 3 drinks from earlier in the day) - & for some reason you can't tip on the tab, so you also need cash; There is no water dispenser & the front desk and bar run on limited hours (nobody there from about 10pm-7am or so) - so if you run out of water you're dehydrated until the next day; The drinks are extremely expensive - for example, there is only 1 (okay-ish) Sauvignon Blanc available and the bottle costs about $75 USD; There is a coffee maker in the room (uses Nespresso original line) but you have to buy the pods from the front desk, and get a coffee cup/sugar/milk from the bar; No toothpaste (as stated) in the event that you run out; and The Tapir Suite does not have a patio or balcony, as advertised. There were a few other no-so-great things, but these are important issues for guests to know. "

"La comida deliciosa, el precio justo. Excelente servicio. El baño temazcal toda una experiencia.. nos fuimos felices de ahi"

"The Best Hotel we have ever stayed in. Excellent amenities, staff. The hotel is AMAZING. "

"Clean room, friendly start and really close to the Uxmal Maya ruins. The only inconvenience is the restaurant is located at the sister property."

"We stayed in 4 of these new hotels within 2 weeks. This one was empty and felt sad to be so forgotten and unused after a year. The hotel DESPERATELY NEEDS SIGNS ON THE ROAD. You have to call for directions. Google Maps is wrong and staff knows this. Unlike every other hotel, this was unmarked and we spent over an hour trying to navigate without a WiFi signal. The road to the hotel is long with blind spots. It will take 20 min from the road. Not sure who planned that absurd bike line but a two lane would feel safer. The price and pool, amenities staff are great but wow, but a sign on the road or send txts to guests like the others did. Food was best here. "

"The staff and service is exceptional, from a cold towelette and welcome drink on arrival to setting a small bonfire in front of our evening dining table for ambience. This was our second stay. The converted old hacienda is a delight. It is small and tranquil, located in a rather remote area in a small pueblo which is safe but doesn't have any activities. There are all two pools, a garden with a demonstration of Mayan indigenous medicinals and herbs (if you are lucky to be there at the right time), a spa (which I haven't used), a wonderful restaurant (dining on the veranda), and a library with books and games located in the 1909 administration building of the hacienda (which looks like a church). Exceptionally clean and staff is so attentive that the bottled water we had consumed upon arrival at 4pm was replaced by 6 pm while we were strolling the grounds. Rooms are comfortable and serene, but not lavishly appointed or modern, keeping with the atmosphere of the hacienda. Mattresses and pillows are very comfortable and with crisp, high-end sheets. Rooms have good A/C. We had a hiccup with our hot water and the management quickly attended to it. Can't wait to return to this special place."

"Ro was clean, front desk staff delightful, close to the center and one block to the beach."

"The host cancelled night one of the stay as we were pulling up to the front door. There were limited communications about the stay until a few hours before check in -- and then, as mentioned, as we were showing up we were told there was a medical emergency and we were unable to stay at least the first night at the property. We ended up cancelling the whole stay (with the hosts blessing) and stayed somewhere else in town. I'd never attempt to go back and would never trust this host again."

"Host sent a second link to pay after initial payment to Vrbo. Once asked about using the card on file from Vrbo instead of their own link, they never responded. It was too late to receive cancel our booking and receive a refund but we did not stay at this location. "