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"I had a big problem getting the key to the room. There was no note or message to explain how to get the key. I tried to call several times but there was no answer. It was a most challenging experience."

"Personal könnte aufmerksamer sein gerade beim Frühstück"

"Alles gut, empfehlenswert."

"Charming, family run hotel in a quiet section of Plauen, close to the city center. Breakfast included and really good. Staff helpful. Owner kind enough to sell me a beer even though restaurant had closed. She found me a charger for my IPad, Room was small but comfortable, clean and priced well. Book early, this hotel is popular and fills up fast."

"Good Acommation. "

"Nice place large room"

"Wir haben uns rundum wohl gefühlt. "

"Wonderful expérience ! Fabulous room "

"Excellent Hotel in an old Palace. Room was very good and clean. Restaurant food and staff excellent. Hope to stay there again"

"The spa, gym, and lake views are excellent. The hotel has a very 90's feel and no room service (this was a bummer as we had a lake view room and wanted to stay in and relax). The beirgarten by the water has excellent food, although it closes at 930pm (as does the only restaurant on site (a buffet). The place was comfortable for 1 dayx the lake location and sauna were exactly what we wanted"

"This is a beautiful old hotel property. It has great bones and the rooms have been updated and modernized nicely. That said, there are some very quirky aspects to the property. Firstly, there is no reception - just an automated machine that provides a key card. This means that there is no one to ask about parking, amenities etc. The second thing is that no one speaks English at all. The cleaning staff was very sweet but could not speak a word. We had to use Google Translate for all...

"Die Wohnung ist sehr neu und sauber. Der Check-in verlief reibungslos."

"Room is spacious."

"Stop over location Really helpful staff On site parking good "

"Room and hotel were spotless"

"Great service as always "

"Nice breakfast, pleasant staff and simple clean room."

"Look forward to staying here again!"

"Nice."