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Hotel Carillon

2.0 star property
Travelers discover artistic inspiration at this hotel's on-site gallery while enjoying convenient shopping, coffee, and nearby nature reserves to explore

Choose dates to view prices

Hotel Carillon, in Centrum's heart, blends art and comfort. Guests can explore the on-site gallery, shop at the mall, or relax at the café. Practical amenities include WiFi and luggage storage. Multilingual staff consistently enhance each visitor's experience.

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Bar
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    Policies

    Check-in

    Check-in start time: 3:30 PM; check-in end time: 1:00 AM

    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Contactless check-out

    Special check-in instructions

    The front desk is open daily from 10:00 AM - 1:00 AM

    Front desk staffed during limited hours

    Information provided by the property may be translated using automated translation tools

    Renovations and closures

    This property is closed from 15 December 2025 to 31 December 2026 (dates subject to change).

    Access methods

    Front desk (limited hours)

    Pets

    Pets are allowed for an extra charge of EUR 20 per pet, per day (maximum EUR 50 per stay), plus a one-off cleaning fee of EUR 10

    Service animals are welcome, and are exempt from fees

    Welcoming dogs and cats only

    2 total (up to 15 kg per pet)

    Pets cannot be left unattended

    Food and water bowls are available

    Children and extra beds

    Children are welcome

    Payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 6.20 per person, per night for adults; EUR 3.10 per night for guests up to 11 years old.
    • Bed sheets fee: EUR 12.5 per accommodation, per stay

    We have included all charges provided to us by the property.

    Optional extras

    • Pet fee: EUR 20 per pet, per day (maximum EUR 50 per stay) plus a one-off EUR 10 cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards, debit cards and cash
    Cashless transactions are available
    Safety features at this property include a fire extinguisher

    We should mention

    This property does not have any lifts

    National rating

    Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 2 stars.

    Frequently asked questions

    Is Hotel Carillon pet-friendly?

    Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 20 per pet, per day. A cleaning fee of EUR 10 also applies. Service animals are exempt from fees.

    How much is parking at Hotel Carillon?

    This hotel doesn't offer parking.

    What time is check-in at Hotel Carillon?

    Check-in start time: 3:30 PM; check-in end time: 1:00 AM.

    What time is check-out at Hotel Carillon?

    Checkout is at noon.

    Where is Hotel Carillon located?

    Located in Centrum, this hotel is steps away from St. Bavo Church, Grote Markt and Stadhuis. Corrie Ten Boom House and Corrie ten Boom House are just steps away. Haarlem Station is 12 minutes by foot.

    Can I cancel my reservation for free and receive a full refund?

    Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

    Have a question?

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    Reviews

    Reviews

    6.2

    6.4

    Cleanliness

    5.8

    Amenities

    6.6

    Staff & service

    5.2

    Property conditions & facilities
    Rating 10 - Excellent. 6 out of 47 reviews
    Rating 8 - Good. 8 out of 47 reviews
    Rating 6 - Okay. 18 out of 47 reviews
    Rating 4 - Poor. 11 out of 47 reviews
    Rating 2 - Terrible. 4 out of 47 reviews

    Reviews

    Verified

    10/10 Excellent

    Joan

    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    The area was gorgeous with huge old church across from it. Right on the main plaza with old architecture buildings. Lots of nearby restaurants and short train ride to Amsterdam central.
    Stayed 2 nights in Oct 2025
    Verified

    8/10 Good

    Heather

    Liked: Cleanliness, staff & service, property conditions & facilities

    Convenient, clean stay!

    Great location (hotel check in is inside the restaurant) by day; loud at night (to be fair, it was Saturday night, but crowd noise from 11pm-3am was substantial). Spartan but clean room.
    Stayed 1 night in Oct 2023
    Verified

    4/10 Poor

    Aaron

    Disliked: Cleanliness, property conditions & facilities, room comfort

    Basic room in a great location

    Very basic hotel in an amazing location, right in the centre of Harleem. Room as basic and run down as possible
    Stayed 1 night in Apr 2024
    Verified

    8/10 Good

    Amanda

    Liked: Staff & service, property conditions & facilities
    Functional hotel. staff were helpful. Cleamliness a little wanting. Great location. Felt safe.
    Stayed 1 night in Sep 2023
    Verified

    6/10 Okay

    Justin

    Liked: Cleanliness, property conditions & facilities
    Great location, very convenient and easy going staff, but very loud at night and the walls are very thin you can hear everything. No water cooker in rooms. Overall good place to stay and would come for a visit again
    Stayed 2 nights in Jul 2024
    Verified

    4/10 Poor

    Sheri

    Disliked: Cleanliness, amenities, property conditions & facilities
    Would not stay again. Hotel not kept up. Staff kind and helpful. Not clean at all. Reception and restaurant not open for breakfast or coffee. Rooms were not ready at arrival. No elevator - stairs were very unsafe - Enough said.
    Stayed 2 nights in May 2024
    Verified

    8/10 Good

    Holly

    Liked: Cleanliness, staff & service, property conditions & facilities
    Good basic accommodations for the price. Close to everything.
    Stayed 9 nights in Sep 2025
    Verified

    6/10 Okay

    Verified traveller

    Disliked: Cleanliness, property conditions & facilities
    For that Kind of Hotel quiet expensive
    Stayed 1 night in May 2025
    Verified

    6/10 Okay

    karen

    Liked: Amenities
    The staff were so lovely I arrived at 12 noon to be told check in is at 4 but I had flown in for my friends funeral and they were really lively and let me into my room early
    Stayed 1 night in Aug 2025
    Verified

    10/10 Excellent

    Kim

    I was in room 23 stay for two days it’s was very good! Thanks!
    Stayed 2 nights in Aug 2024
    Verified

    10/10 Excellent

    Azadeh

    Liked: Cleanliness, staff & service
    Stayed 1 night in Oct 2025
    Verified

    8/10 Good

    Olga

    Liked: Cleanliness, amenities
    It’s was super centre No lift :(
    Stayed 1 night in Jun 2025
    Verified

    6/10 Okay

    Cees

    Slechte bedden en een douche met een klein straaltje en koud
    Stayed 1 night in Oct 2025
    Verified

    6/10 Okay

    Martin

    Liked: Cleanliness
    Kamer was schoon maar gedateerd. Vloer loopt af. Koudwaterkraan vaste wastafel gaf geen water.
    Stayed 2 nights in Aug 2025
    Verified

    6/10 Okay

    Jose

    Disliked: Property conditions & facilities
    Helaas ging het niet goed met inchecken, 1 kamer bleek nog bezet. Werd wel opgelost.
    Stayed 1 night in Jul 2025
    Verified

    6/10 Okay

    Patrick

    Liked: Cleanliness, room comfort

    For mye venting

    Litt merkelijk at hotellet er stengt of bare sjeffen selv kan sjekkie folk inn og ut. For mye venting mens man bare er 1 eller 2 dager på tur i en ny by
    Stayed 1 night in May 2025
    Verified

    10/10 Excellent

    Chantale

    Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    très bien. J'ai aimè

    belles et merveilleuses place avec une èglise juste en face et le quartier la mairie et plein de choses à visiter. belle chambre a l'erptage supèrieur avec douche et toilettes. escaliers très ètroits et à pique par contre. au centre de tout.
    Stayed 2 nights in Apr 2025
    Verified

    4/10 Poor

    Bea

    Disliked: Cleanliness, amenities, property conditions & facilities
    het was een zeer kleine kamer en het was er niet schoon.
    Stayed 1 night in Dec 2024
    Verified

    4/10 Poor

    Patrik

    Disliked: Staff & service, property conditions & facilities

    Weekend resa!

    Enkelt hotell med bra läge i centrum.
    Stayed 2 nights in Sep 2024
    Verified

    6/10 Okay

    Ruud

    Disliked: Amenities, property conditions & facilities
    Het hotel is zeer eenvoudig, boven een restaurant. Ik had een kamer met drie éénpersoonsbedden en een eigen badkamertje. Uitzicht op een klein binnenplaatsje met een bloempot. Omdat ik drie bedden en er op ieder bed handdoeken waren neergelegd, had ik die genoeg. De verwarming stond aan, en kon niet uit. Gelukkig kon het raam helemaal open. TV met veel zenders werkte uitstekend. Er is tijdens mijn verblijf niet schoon gemaakt. Het was er erg gehorig, wat met name de tweede nacht wel merkbaar was. De locatie, aan de Grote Markt, is fantastisch. Voor twee nachten was het voor mij prima, maar voor een langer verblijf of samen met iemand zou ik het niet aanraden.
    Stayed 2 nights in Sep 2024
    Verified

    4/10 Poor

    Birgit

    Disliked: Cleanliness, amenities, property conditions & facilities
    Wij hadden een hele oude vieze kamer (nr 21). Erg warm , vloer liep scheef af. Oude badkamer en was niet echt fris.
    Stayed 1 night in Jul 2024
    Verified

    6/10 Okay

    Jaap

    Disliked: Property conditions & facilities
    Let op, kamers op 1e en 2e etage. Smalle trap!
    Stayed 1 night in May 2024
    Verified

    6/10 Okay

    Gaby

    Liked: Staff & service
    Disliked: Amenities, property conditions & facilities
    Super Zentral
    Stayed 2 nights in Apr 2024
    Verified

    6/10 Okay

    Carin

    Disliked: Cleanliness, amenities, property conditions & facilities
    De locatie is goed, maar kamers zijn gedateerd en best klein. Op de trap naar boven toe ruikt het echt muf
    Stayed 1 night in Apr 2024
    Verified

    2/10 Terrible

    Fred

    Disliked: Cleanliness, amenities, property conditions & facilities
    Erg slecht
    Stayed 1 night in Apr 2024