Hera Halong Hotel provides a convenient base in Bai Chay with practical amenities including dry cleaning, laundry services and a business center. Guests can relax in the sauna, stay connected with WiFi, and start their day with local cuisine at the on-site restaurant.
Reviews
7.67.6 out of 10
Good
Popular amenities
Parking included
Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available
Business services
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At Hera Halong Hotel, you can look forward to a terrace, dry cleaning/laundry services and a business centre. For some rest and relaxation, visit the sauna. In addition to a restaurant, guests can connect to free in-room WiFi.
Other perks at this hotel include:
Free self-parking and valet parking
Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage
A porter/bellboy, tour/ticket information and a lift
Room features
All guest rooms at Hera Halong Hotel include perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Fee for local cuisine breakfast: from approximately VND 30000 for adults and from VND 25000 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
Is Hera Halong Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hera Halong Hotel?
Self-parking and valet parking are free at this property.
What time is check-in at Hera Halong Hotel?
Check-in begins at 2 PM.
What time is check-out at Hera Halong Hotel?
Checkout is at noon.
Does Hera Halong Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hera Halong Hotel located?
Located in Bai Chay, this beach hotel is within 1 mile (2 km) of Ha Long Bay, Ha Long Night Market and Cái Dăm Market. Cua Luc Bay and Halong Marina Bayzone are also within 3 miles (5 km). Ga Ha Long Station is 15 minutes by foot.
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.4
Location
7.2
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 1 out of 5 reviews
10 - Excellent
1
Rating 8 - Good. 3 out of 5 reviews
8 - Good
3
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 5 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
Reviews
Verified
4/10 Poor
Teck
9 Sept 2019
Disliked: Staff & service
Poor, no help for hotel
When ask the Counter staffs the reply dont know , dont know. The attitude are poor.
Very modern, probably recently built place. I had a large, well equiped, clean room, quiet with nice view over the lake. The announced safe and ironing board were missing but that was no problem for me.
The only negative point was breakfast: Coffee served white without asking me, no refill, not enough butter. Once I had been served, nobody whatsoever came back to inquire if I needed anything.