Experience upscale cruising on Halong Sapphire Cruise, where you can unwind by the outdoor pool or rejuvenate with a massage at the spa. Enjoy breathtaking views from the terrace, savor local and international cuisine at Sapphire Bar, connect to in-room WiFi and take advantage of concierge services.
Located in Ha Long, Halong Sapphire Cruise is near the beach. While the natural beauty of Ha Long Bay and Cat Ba National Park can be enjoyed by anyone, those looking for an activity can explore Halong Bay Marina.
Tuan Chau Park and Dragon Park are also worth visiting. Visit our Ha Long travel guide
You can look forward to a terrace, a coffee shop/cafe and laundry facilities at Halong Sapphire Cruise. Treat yourself to a massage or other spa services. The on-site local and international cuisine restaurant, Sapphire Bar, offers breakfast, lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks such as:
An outdoor pool
Limo/town car service, self-parking (surcharge) and a porter/bellboy
A TV in reception, coffee/tea in reception and a 24-hour front desk
Free newspapers, a water dispenser and luggage storage
Room features
All guest rooms at Halong Sapphire Cruise have perks, such as 24-hour room service and air conditioning, as well as amenities, such as late-night room service and free WiFi.
24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle at scheduled times
Cruise terminal shuttle (surcharge)
Free ferry terminal shuttle
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
Limo/town car service
Parking on site (VND 250,000 per day; includes in/out privileges)
Limited on-site self parking
Food and drink
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
Sapphire Bar
Things to do
Outdoor pool
TV in common areas
Family friendly
DVD player
In-room refrigerator
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
Computer station
Meeting rooms
Outdoors
Terrace
Spa
Massage
Accessibility
No lift
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
32-inch TV with digital channels
DVD player
Food and drink
24-hour room service
Electric kettle
Free bottled water
Minibar
Refrigerator
Tea bags/instant coffee
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Fan
Free daily newspapers
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 11:30 AM; check-in end time: noon
Minimum check-in age - 15
Check-out
Check-out before 9:30 AM
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Cruise registration must be completed 2 days in advance. Guests must provide full name, date of birth, nationality, passport number, and visa expiry date for all passengers. Guests who do not register in advance may be denied boarding by the port authority. A valid passport or ID card is required at check-in.
Please be advised that this property is a cruise ship and not a standard hotel.
Embarkation time is 12:15-12:30 at Got Port in Hai Phong. Guests must contact this cruise ship at least 1 day in advance to arrange shuttle bus transfers from Hanoi - Old Quarter to Got Port (VND 115,000 per person, each way). Following the cruise, a shuttle bus will transport guests back to Hanoi.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available
Payment types
Important information
Optional extras
Airport shuttle fee: VND 1800000 per vehicle (one-way)
Self-parking fee: VND 250000 per day (in/out privileges)
Credit card charges are subject to a surcharge of 3 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Halong Sapphire Cruise Ha Long
Halong Sapphire Ha Long
Halong Sapphire
Halong Sapphire Cruise Cruise
Halong Sapphire Cruise Ha Long
Halong Sapphire Cruise Cruise Ha Long
Frequently asked questions
Does Halong Sapphire Cruise have a pool?
Yes, this property has an outdoor pool.
Is Halong Sapphire Cruise pet-friendly?
No, pets are not allowed at this property.
How much is parking at Halong Sapphire Cruise?
Self-parking is available for VND 250000 per day.
What time is check-in at Halong Sapphire Cruise?
Check-in start time: 11:30 AM; check-in end time: noon. After-hours check-in is not available.
What time is check-out at Halong Sapphire Cruise?
Checkout is at 9:30 AM.
Does Halong Sapphire Cruise provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 1800000 per vehicle applies.
Where is Halong Sapphire Cruise located?
This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Halong Sapphire Cruise Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our trip with Sapphire cruises was amazing. The staff are so lovely, they provide you with SO much amazing food and the rooms are beautiful. There was nothing that could have improved our experience, a very memorable trip.
The food and staff were amazing! Definitely a must do in Ha Long Bay! Gorgeous views and non-stop food, can not believe we got so much! The staff had small activities planned and everyone on the boat got to know each other. Great time
the stuff was very very kind and friendly!!! the ship was awesome and not to big..has the perfect sice for a relaxing and good trip. the food was awesome! everything was really good ..also Thu, our guide was so nice and awesome. thank you
The Ha Long Sapphire Cruise was fantastic. The staff were lovely, the activities were fun, and we had a great time—special thanks to 'Sorry,' who kept us laughing!
However, just a couple of things to make others aware: communication before the cruise was poor. I had trouble getting answers about transfers, which led us to make alternative arrangements. On the day of the cruise, we didn’t know where the meeting point was. I should’ve reached out earlier, but they also should have sent check-in info the day before. After contacting them at 10:30 AM and having to ring them, I finally got the location, and we arrived with just a minute to spare, which wasn’t the best start.
We also booked two suites (only rooms left on our dates), but they were quite different. The large bath in the photos was only in one room, while the other had a smaller bath and window. When we asked, we were told the owner only photographed the best room, despite multiple complaints. Luckily, we had both rooms booked, so we could use the bath we preferred. But, If you’re booking a suite, make sure to confirm if you want the larger bath.
Other than that, the cruise was well-organized, the food was great, and the staff were wonderful. We highly recommend the 2-night cruise—the second day was an amazing experience, and we enjoyed every moment!
Llegar al crucero fue algo lento pero al llegar alla la atencion del personal es excepcional
La comida buena no espectacular si abundante
La habitacion buen tamaño aunque las camas algo duras
Lo mejor las vistas y la clase de Tai chi al amanecer
Sikkert en fin reise for sosiale backpackere, med party og karaoke. Desom du heller vil slappe av og nyte utsikten som vi ville, bør du booke et annet cruise.
We did 2 nights which was just the right amount of time- it really was an amazing trip! The boat was just lovely, staff were excellent and the food was top rate.
A few things to know - you need to take your own drinking water. You are charged for all drinks incl water and the charges are very high in USD. The itinerary is great, but it’s also very busy.
We loved it! And completely accomodating for our Miss 6.
Joanne
Stayed 2 nights in Sep 2019
6/10 Okay
Iris
27 Sept 2019
Liked: Staff & service
Disliked: Property conditions & facilities
The ship was older than it looked on the photos of the website.
The stuff was nice to upgrade our room so we had lots of space on the terrace to our selves, but it was at the back of the boat so it was too hot to be there( they need a fan) and near the engine so it was loud most of the time so not much use for the upgrade. The activity was not clear till you get on the ship and they cancelled Thai chi lesson in the morning and the cooking class of 5 minutes is a joke. Only few spoke English, but the stuff were all nice.
As I paid bit more than other Cruise, it was little bit disappointing.
Amazing staff and cruise. Free transfer to and from the hotel. Started off with a problem but cruise staff fixed it for me effic
Verified traveller
Stayed 1 night in Aug 2019
8/10 Good
Verified traveller
21 Aug 2019
Liked: Cleanliness, staff & service
I went for two days and one night through Saphire and the following are the pros and cons:
PRO:
-Good service
-Good rooms and jacuzzi in the bathroom
- Free activities like swimming and kayaking
CONS:
-Most of the staff members don’t understand English making it difficult to communicate
-The cooking class was a five minute class which seemed repetitive because we made the exact same rice paper rolls for dinner the day before.
- drinks are three times expensive as compared to Restraunts in Hanoi and if you get your own alcohol, they charge you for that too.
- if you have a liking towards think and tough pillows, you’re ready for a good sleep.
- you will be in Vietnam but most of your meals will be western and bland. (They even had unsalted bacon)
Overall enjoyed the complete trip because ha long bay is beautiful and waking up to the view is an experience by itself.
NEW CRUISE, great food and friendly staff
Never regret to book Sapphire cruise. Free pick up and drop around Hanoi old quarter to cruise by bus ,The room was spacious and comfy. The jaccuzzi was excellent too. There is a good selection of movies to choose from on the TV in the room. I did enjoy activities: kayaking, swimming... and Lots of time to relax by myself, no rushing at all. I love the way they set foods. It's look great and tasty
I would recommend this trip on this ship and would love to return myself in the summer.