Does Grand Halong Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Halong Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Halong Hotel?

Self-parking and valet parking are free at this property.

Does Grand Halong Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per vehicle fee applies.

Where is Grand Halong Hotel located?

Located in Bai Chay, this hotel is within a 10-minute walk of Ha Long Bay, Queen Cable Car Ocean Terminal and Dragon Park. Typhoon Water Park and Sun Square are also within 15 minutes.

About the area

Located near the beach, Grand Halong Hotel is in Bai Chay, a neighbourhood in Ha Long. Bai Chay Market and Cái Dăm Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ha Long Bay and Bai Chay Beach. Dragon Park and Typhoon Water Park are also worth visiting.

Visit our Ha Long travel guide

2/10 Terrible

Ashwin

16 Jan 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad bad hotel.. Please do not bother booking here.

We had thre most memorable experience at all of the hotel's prior to arriving at Grang Halong hotel. Firstly the hotel seemed very deserted. They were working at less than less half their staff strength. Very dilapidated rooms and bad attitude of the staff. Breakfast was so bad that I have no words to explain. The food looked just. Very stale. I suggest rather sink on a junk boat in Halong bay then live on this ramshackled hotel.

2/10 Terrible

Linn

10 Sept 2019

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

The worst hotel I have ever been to!

Where can I begin… This was the worst hotel I have ever stayed at. The service was non-existing, no one in the staff was service minded. Me and my friend stayed there for work purposes and ended up leaving early just because of their poor treatment. All the time there we were treated like strangers, no one in the staff knew we were guests, so we were questioned who we were at many times. They had a wedding one day and a conference one day, so they refused us entrance to the restaurant. After one hour, when the wedding party had left, we were welcome into the restaurant to eat. It was dirty everywhere from the party and the staff was cleaning and shouting to each other. When we finally got out food, we found black hair in BOTH of our foods… One other day, the breakfast buffet was supposed to start at 06:00, bur when my friend arrived at the restaurant nothing was there! She went back to the room and them down again a bit after 07:00, and still nothing was there. The staff told her she could get friend rice and dessert (for breakfast???), and that the buffet was not available that day because there were so few guests. After fighting with the reception, she got them to take out some omelets, bread, marmalade and watermelon. We talked to the manager on the phone, but after interrupting us multiple times, she refused to give us any more discount than 10% and hung up on us. We have never been so disrespectfully treated in our whole lives! Never stay at this hotel!

Stayed 4 nights in Sep 2019

8/10 Good

Teru

24 Aug 2019

Liked: Staff & service

Disliked: Property conditions & facilities

コンセントがほとんどないので、充電が大変だった

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

18 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff was great.

Stayed 2 nights in Apr 2019

8/10 Good

민우

28 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

호텔후기

버스터미널과도 거리가 멀지않고 바로 앞에 야시장도 있어서 좋은 숙박 위치라고 생각합니다.

Stayed 1 night in Feb 2018

10/10 Excellent

youngchul

2 Oct 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

대체적으로 만족합니다.. 그런데 욕조 물나오는것이 고정되 있어 샤워할때 무척 불편했음

Stayed 2 nights in Sep 2017

8/10 Good

Camilla Aia

1 Aug 2017

Liked: Cleanliness, staff & service, room comfort

Ældre hotel i område i udvikling

Hotellet er ikke helt nyt, men mere end tilstrækkeligt. Området i øjeblikket i rivende udvikling og er en stor turistattraktion for vietnameserne (kæmpe forlystelsespark).

Stayed 1 night in Jul 2017

8/10 Good

ALI

28 July 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2017

6/10 Okay

Julia, Melbourne

27 Aug 2016

Liked: Cleanliness, property conditions & facilities, room comfort

Needs time to settle in

Aircon died, and they moved us from room to room at 5am and it seemed there was a bigger problem than just the units on our floor. They were trying to be helpful, but it wasnt happening. They shouldve dealt with it better. Its a brand new hotel, still need some character and time to settle in. Im sure in a year or two it will be a lot better

8/10 Good

Verified traveller

16 July 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great location

The hotel had great facilities and amenities. It is in a great location.

2/10 Terrible

Verified traveller

27 May 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 4 star maybe a 2 star

Hard beds , bad freafast , rooms not clean , staff speaks no English

Grand Halong Hotel

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