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"It was a pleasant stay at Hotel Sumitel Spa n Resorts. Everything was as per our expec tations. There should be some improvement in toiletry items. Towels were old and to be discarded now. Comid lid was not fixed properly. But overall we liked the ambience. And the most beautiful part is that you can see the beautiful view of Kanchenjunga from your rooms. Thanks. "

"Great property and very spacious rooms. The Manager Mr Sahil was extremely courteous and helpful addressing all our requirements. Great location! "

"Its a beautiful, nostalgic throwback to a colonial India hillstation. Darjeeling is wonderful and this hotel has memories, from the posters and photis on the walls, of life back when. I stayed in the Tenzing Norgay block, with old somewhat faded photos of the great man along every inch of corridor. But not everything works...some of the lights, the bedsheets dont fit, the towels are worn. None of that distracted me from the historic atmosphere of old time luxury. The afternoon tea was great, as were all meals. And staff exceptional."

"Clean and safe. Excellent staff and service"

"It’s a nice property located at a walking distance from Mall Road.Enjoyed the stay there.Good hotel and nice staff.They know how to behave with guest always with smiling faces..Will surely recommend others."

"Absolutely gorgeous property. Made even better by absolutely splendid staff all around. "

"Everything was fantastic from check in to check out. Very courteous staff, clean and large rooms, excellent breakfast included. "

"Excellent hospitality. Staff was super friendly and helpful. Very comfortable stay. Only negative was the approach road which is in dire need of repair. "

"The rooms were clean and the staff were really helpful. They need to make the hotel more friendly for the people with disabilities. They need to put side rails up and make the hotel more wheel chair accessible. Furniture is old, basically to maintain the colonial heritage, but still the furniture could polished to look new. Otherwise no complaints. They just need to make it more friendly for the DISABLED since it’s on the top of a hill."