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"very good hotel and helpful staff"

"We were very disappointed since it supposed to be the best resort to visit in Antalya , unfortunately we couldn’t even make a dinner reservation when we checked in 4:00 pm , the app they told to use it was impossible to open. When we approached the concierge she seemed anointed even do more than one guest was having issues with the app. After 3:30 hrs later the solution that they give was the buffet were tired so we diced to find a good restaurant somewhere else , when we were leaving they reach out to us to let us know that they found a spot in a Sushi restaurant we didn’t know that all inclusive mean to eat only in restaurants of there choice. Unfortunately the rooms were not very clean, the towels were very worn down and they had an unpleasant smell. Over all we didn’t enjoy our stay, we definitely not coming back"

"The best part about the property are the staff who will go above and beyond to help you out. Special thanks to the guest services lady on the night shift, Suleyman at Vista & Ivy and Mehmet in Le Buffet for their thoughtful service. The property is vast, has a private beach and is well maintained. The main thing that did not work is that there is only one restaurant that is included as part of the all-inclusive package. This is the buffet restaurant. All À la carte restaurants are paid. However, the buffet timings are quite restrictive. For instance, dinner is only available from 6:30 ion-9pm, which is very limited for an all-inclusive resort, considering that it is the only main dining option. If you miss your meal at 9 PM, then the next option for you would be to either go to one of the paid à la carte restaurants (paid), the pastry bar, or wait for the midnight buffet at 12 AM, which does not work for most people. The lunch hours are from 12:30 to 2:30 in the afternoon which also seems tight. Overall, my main recommendation to the hotel would be to extend its dining hours in the buffet restaurant considerIng it is the only main dining option. Secondly, for anyone who needs a cool room with working air condition, I would highly recommend either booking a landside room or a full Seaview room, at the lower floors, preferably between 3 and 5 if you want a working air conditioner. I would avoid all partial sea facing rooms, especially those on floors 6,7 as these get very hot."

"Buffet food was excellent, plenty of choice."

"Hotel was clean and well maintained. The room was also clean and spacious. The partial view of the sea was also great and the pool and beach amenities were excellent. The buffet was delicious with a huge selection."

"Currently here again in Masmavi - our 8th visit. Can't wait to book again next year. The hotel, the food and everyone that works in Masmavi have made our holiday amazing again! Special shout out to Guest Relations Ulas Yaman and Serdar who were super efficient and any issues resolved immediately. The two tennis coaches were simply fantastic - Emre and Engin. Their tennis lessons are of a very high standard and off the court they're the nicest guys you could meet. And lastly our lovely room maid Ozlem - very efficient and friendly - never stops smiling. We will definitely be back next year - thank you Masmavi!"

"Amazing place and value everything was perfect"

"Yes"

"The hotel is huge, no enough navigation & event program to guide the clients. In addidin to that, I had always waited at least min 15 min for food & drinks, sevice was not sufficent!!"