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"Clean room. Staff is great. Bed too small and only one pillow."

"Clean room, friendly staff "

"OMG….this place is amazing…get a room with odd numbers so you can view all of Germany below. Regardless of your room the property has amazing views…like the best views from a hotel for my whole life…I’m 58, and I get around! Wow! Just stunning! The restaurant was absolutely great as well and taking the funicular back and forth between town just added to the experience!"

"The place felt very exclusive, and the staff were exceptionally friendly and professional. We really enjoyed the atmosphere and the warm service. Would definitely recommend it!"

"We loved our stay here and would definitely stay here again. The staff was so friendly and helpful. Breakfast was amazing, one of the best we've had on our trip so far. The location, in the cellar was so cool and the food selection was perfect. Breakfast staff we very friendly too. The room was perfect. Very clean, bed was comfortable, room was a good size. Great atmosphere. Simple directions for parking. Close to shops and restaurants. "

"Staff are super friendly. Garden terrace has the best view of the Heidelberg Castle. Be sure to bring your camera up to the terrace in the evening. "

"Clean room"

"The hotel is perfectly located, big rooms, high ceiling, very clean, and extremely helpful employees and management who make you feel at home. Big thanks to Mr. Sameh for his genuine hospitality. I highly recommend this hotel"

"I dont know what people smoked to give this hotel excellent reviews. The staff was fantastic but the rest terrible. This is a super old hotel with ZERO investments to keep it up. I am glad i am slim, because the shower is so tiny that you have to shower with the doors open if you weight more than 180 pounds. Internet speed is like dial in modem in the 90. TV is so small that you have to go out of the bed and sit in front if it to see something!"