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"There was some confusion on arrival, as the reception was closed. However, telephone help sorted out the access. There should have been a pre-arrival email with access codes etc. It never arrived. Otherwise, excellent stay and great breakfast."

"Staff are fabulous and friendly, clean rooms and great linens/towels. Great location that is near the buses and trains, as well as all the downtown & seawall fun. Only small comment - the iron in the room was very old, no steam/water function, basically useless. Could be a nice upgrade touch for next time."

"Outstanding hotels, location, price and amenities."

"Nice variety of breakfast"

"Very safe parking"

"All good, excellent breakfast"

"I just needed a room for a couple of nights and did not use any facilities. The hotel is conveniently located with public transport in walking distance. Close to beach and harbor with views of the sea, shops and dining."

"Great place to stay; i also got an early check-in for free.."

"We had an overall pleasant stay. The buildings and facilities are beautiful and well maintained, and the surroundings are very nice. A couple of small things could improve the experience. The background music was playing constantly and quite loudly, with many speakers around the property. While background music is fine, it sometimes felt a bit overwhelming, especially in the restaurant where it mixed with the general noise level. There was also music playing outside near our room around 10 pm. We also had dinner in the restaurant. The staff were friendly, but the service felt a bit unstructured and inexperienced. Our reservation was at 8 pm and after being seated we quickly received a small starter, but then waited about 1 hour and 20 minutes for the main course, even though we had ordered tartare. It seemed like our table may have been forgotten. Overall a nice place, but a bit more attention to the smaller details would make the experience even better."