Outdoor pool

Reviews of Hampton Inn Gulf Shores

2.5 out of 5
Hampton Inn Gulf Shores
1701 Gulf Shores Parkway, Gulf Shores, AL

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 817 reviews" "
Rating 8 - Good. 226 out of 817 reviews" "
Rating 6 - Okay. 46 out of 817 reviews" "
Rating 4 - Poor. 23 out of 817 reviews" "
Rating 2 - Terrible. 27 out of 817 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice and convenient
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Robyn, It is great to hear how impressed you were with our beautiful property and superb location here at Hampton Inn Gulf Shores. We work hard to provide exceptional experiences for our guests, and your review means so much to us. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Warm Regards,Brian TimmGeneral Manager

10/10 Excellent

Kim

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 18 May 2024
Dear Kim, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Hampton Inn Gulf Shores. We loved having you as our guest, and we hope to see you in the near future.Warm Regards,Brian TimmGeneral Manager

8/10 Good

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was like five to 10 minutes away.
Stayed 2 nights in May 2024
Response from General Manager on 13 May 2024
Dear Jasmine, It was a pleasure hosting your recent stay at Hampton Inn Gulf Shores! Thank you for your generous comments and for highlighting our convenient location. We are glad to know how much you appreciated the easy access to everything you wanted to do on this visit. We hope you choose us again the next time your travels bring you to our area.Warm Regards,Brian TimmGeneral Manager

10/10 Excellent

Drew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean room.
Stayed 1 night in May 2024
Response from General Manager on 14 May 2024
Dear Drew, We are delighted to read you enjoyed a peaceful and pristine stay at Hampton Inn Gulf Shores. Our commitment to cleanliness and providing a tranquil environment for our guests is paramount. Thank you for choosing us for your accommodation needs. We look forward to welcoming you back for another quiet and comfortable stay soon.Warm Regards,Brian TimmGeneral Manager

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in May 2024
Response from General Manager on 11 May 2024
Dear John, Thank you for sharing your experience with fellow travelers. We are glad you were pleased with our property. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose Hampton Inn Gulf Shores any time your travels bring you back this way.Warm Regards,Brian TimmGeneral Manager

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on 3 May 2024
Dear Kristy, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hampton Inn Gulf Shores. We look forward to your return and wish you all the best with your future travels.Warm Regards,Brian TimmGeneral Manager

8/10 Good

Michael

Stayed 1 night in Apr 2024
Response from General Manager on 16 May 2024
Dear Michael, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting our area. It was our pleasure accommodating you. On behalf of everyone here at Hampton Inn Gulf Shores, we invite you to stay with us again!Warm Regards,Brian TimmGeneral Manager

10/10 Excellent

Minikai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on 24 Apr 2024
Dear Minikai, Thank you for the wonderful rating for Hampton Inn Gulf Shores. We are delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Charles, Batesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was super clean, and the staff was very friendly. I felt comfortable and safe staying here.
Stayed 2 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Charles, We sincerely appreciate your generous feedback about your stay at Hampton Inn Gulf Shores. It's fantastic to see that you found our property immaculate and felt comfortable and safe during your stay. Providing a clean and welcoming environment for our guests is our top priority, and we're pleased that our friendly staff contributed to your enjoyable experience. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another fulfilling visit in the future.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction at the time so the entrance and exit was horrible but obviously that isn't the property's fault. Everything else was nice and staff was friendly. Room was clean.
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Angie, We are delighted you had a pleasant stay at Hampton Inn Gulf Shores. We are glad you found everything else to your liking. Our friendly staff works hard to ensure a comfortable experience, and we are thrilled you appreciated the cleanliness of your room. Thank you for your positive feedback, and we hope to welcome you back soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Bruce, Thank you for choosing Hampton Inn Gulf Shores. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Charlotte, Thank you for this kind rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to read that you had an enjoyable stay at Hampton Inn Gulf Shores. It was our pleasure to host your stay, and we look forward to your next visit.Warm Regards, Brian TimmGeneral Manager

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, great breakfast, great hospitality
Stayed 1 night in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Louise, We are thrilled to read that you had a positive experience at Hampton Inn Gulf Shores. Thank you for appreciating our cleanliness, comfortable accommodations, and delicious breakfast options. We strive for great hospitality. We hope to welcome you back soon for another wonderful visit.Warm Regards, Brian TimmGeneral Manager

2/10 Terrible

Mark

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Mark, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Warm Regards, Brian TimmGeneral Manager

4/10 Poor

Doris

Liked: Property conditions & facilities
I was given room 402 and when we opened the door it was a couple in the bed.
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Doris, We sincerely apologize for the unsettling experience you encountered upon entering your room. This situation is unacceptable and does not reflect our standards of service. We value your feedback and hope to have the opportunity to restore your trust on a future visit. Thank you for bringing this matter to our attention. We hope to have the opportunity to make your next stay with us outstanding in every respect.Warm Regards, Brian TimmGeneral Manager

8/10 Good

Rachel

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from General Manager on 29 Mar 2024
Dear Rachel, Thank you for choosing Hampton Inn Gulf Shores. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warm Regards, Brian TimmGeneral Manager

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from General Manager on 26 Mar 2024
Dear Curtis, Thank you for your kind rating! We are glad you had such a positive experience at Hampton Inn Gulf Shores, and we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Warm Regards, Brian TimmGeneral Manager

8/10 Good

Richard

Stayed 3 nights in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Richard, Thank you for choosing Hampton Inn Gulf Shores. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was construction nearby but otherwise no issues. And that isn’t the hotel’s problem.
Stayed 3 nights in Jan 2024
Response from General Manager on 6 Mar 2024
Dear Christopher, Thank you for reviewing your Hampton Inn Gulf Shores stay. Your feedback is essential to us. It is a pleasure to know you enjoyed all we offer. Thank you for being so understanding about the construction nearby. We appreciate your patronage and hope that we will host you again in the future.Warm Regards, Brian TimmGeneral Manager

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had an offensive smell to it. Don't know if it was the AC or cleaning agents.
Stayed 1 night in Feb 2024
Response from General Manager on 26 Feb 2024
Dear Daniel, Thank you for rating your recent stay with us and for sharing details about your visit. We seek to provide an exceptional experience for each guest; therefore, we regret that your room did not meet your expectations. We apologize for any inconvenience you experienced, and we appreciate you bringing these observations to our attention. We hope you will give us another chance to provide you with the outstanding stay you deserve.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on 10 Feb 2024
Dear David, Thank you for reviewing your stay at Hampton Inn Gulf Shores. We appreciate your feedback and are delighted that your stay with us was great. We look forward to welcoming you back soon! Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from General Manager on 4 Feb 2024
Dear Mary, It is wonderful to know you enjoyed everything about your time at Hampton Inn Gulf Shores and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind rating, and we hope you will be able to stay with us again soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 1 Feb 2024
Dear Paul, Thank you for the generous rating for Hampton Inn Gulf Shores! We're delighted to have provided you with an excellent visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet!
Stayed 1 night in Jan 2024
Response from General Manager on 25 Jan 2024
Dear Carol, We appreciate your kind words about your recent stay at Hampton Inn Gulf Shores. It warms our hearts to know that you found the environment clean and quiet. Ensuring our guests have a comfortable and peaceful experience is of utmost importance to us. Your thoughtful feedback is genuinely valued, and we look forward to the pleasure of hosting you again for another wonderful stay.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from General Manager on 21 Jan 2024
Dear Jeff, We are delighted you enjoyed your time with us here at Hampton Inn Gulf Shores. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to our area.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 2 nights in Jan 2024
Response from General Manager on 17 Jan 2024
Dear Anne, Thank you for sharing your generous feedback! We're delighted to read that you loved our immaculate and comfortable accommodations. Providing a welcoming and pleasant environment is our priority. We appreciate your kind words and look forward to hosting you again soon at Hampton Inn Gulf Shores!Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated property in a great location! Short drive to Orange Beach and Gulf Shores State park. A couple good restaurants in walking distance and a nice dog park. Hotel is newer/updated so easily able to charge all devices and nice rooms.
Stayed 4 nights in Jan 2024
Response from General Manager on 17 Jan 2024
Dear Jennifer, We're thrilled to read you enjoyed your stay at Hampton Inn Gulf Shores! Your appreciation for our updated property, convenient location, and modern amenities means a lot to us. It's wonderful to know you found the nearby attractions and dining options enjoyable. Thank you for choosing us, and we look forward to welcoming you back for another fantastic stay!Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Location was good.
Stayed 2 nights in Jan 2024
Response from General Manager on 15 Jan 2024
Dear Rebecca, We're thrilled to hear about your great stay at Hampton Inn Gulf Shores! Thank you for highlighting the favorable location. Your positive feedback is appreciated, and we look forward to welcoming you back for another wonderful experience at our hotel in the future. Warm Regards, Brian TimmGeneral Manager

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 2 nights in Jan 2024
Response from General Manager on 13 Jan 2024
Dear June, We are happy you chose Hampton Inn Gulf Shores for your recent visit to our area. Thank you for sharing how much you enjoyed your stay. It was a pleasure having you as our guest, and we hope to welcome you back soon.Warm Regards, Brian TimmGeneral Manager

8/10 Good

Deanca

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on 6 Jan 2024
Dear Deanca, Thanks for the kind rating! We are delighted your time at Hampton Inn Gulf Shores was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience overall.
Stayed 1 night in Dec 2023
Response from General Manager on 31 Dec 2023
Dear Sergio, Thank you for sharing your positive experience at Hampton Inn Gulf Shores. We're delighted to hear you had a good stay with us. Our team strives to provide excellent service, and it's rewarding to know we met your expectations. We appreciate your feedback and hope to welcome you back for another enjoyable visit in the future.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from General Manager on 10 Dec 2023
Dear Guest, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a seamless stay at Hampton Inn Gulf Shores. We look forward to your return and wish you all the best with your future travels.Warm Regards, Brian TimmGeneral Manager

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from General Manager on 28 Nov 2023
Dear P, We appreciate you taking the time to leave your kind rating for Hampton Inn Gulf Shores. Your satisfaction is important to us; therefore, we are pleased to have met your expectations. We hope to have the pleasure of hosting you again soon.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Nov 2023
Response from General Manager on 28 Nov 2023
Dear Liana, We appreciate you being our guest at Hampton Inn Gulf Shores and sharing your review! Maintaining an immaculate and relaxing environment is our priority, so we are thrilled you enjoyed a clean stay. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back for another satisfying experience.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The hotel was very clean, our room was exceptional. The breakfast was delicious and the staff was very friendly. We will definitely stay there again.
Stayed 2 nights in Nov 2023
Response from General Manager on 21 Nov 2023
Dear Diane, We're thrilled you had a satisfying stay at Hampton Inn Gulf Shores! Thank you for highlighting our clean facilities, exceptional rooms, delicious breakfast, and friendly staff. It's fantastic to know you plan to stay with us again. Your positive experience is our priority, and we look forward to welcoming you back for another fulfilling visit in the future.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on 18 Nov 2023
Dear James, We are pleased to receive your generous Hampton Inn Gulf Shores rating. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Warm Regards, Brian TimmGeneral Manager

8/10 Good

jamie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
soccer trip
Overall the Hotel was great, but my room was NOT. We walked into a sticky floor, broken toliet paper holder and mildew on the bathroom ceiling. Again, over all the place was great. Great firepit area, staff very friendly, breakfast was good.
Stayed 2 nights in Nov 2023
Response from General Manager on 11 Nov 2023
Dear jamie, We're glad you enjoyed your overall stay at Hampton Inn Gulf Shores. We appreciate your kind feedback regarding our firepit area, friendly staff, and good breakfast. However, we're sorry to read about the issues you encountered in your room. Your feedback is valuable, and we'll address these concerns to ensure that all our guests enjoy a comfortable and pleasant experience in the future. We hope to welcome you back for an even better stay next time.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from General Manager on 30 Oct 2023
Dear Gary, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hampton Inn Gulf Shores.Warm Regards, Brian TimmGeneral Manager

2/10 Terrible

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like hearing every door open and shut and every loud noise from every room then this is the place for you. Walls and floors seem to be paper thin. Beds are not comfortable at all.
Stayed 3 nights in Oct 2023
Response from General Manager on 20 Oct 2023
Dear Jeremy, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced due to noise disturbances and the discomfort of our beds. Your feedback is invaluable, and it helps us identify areas for improvement. We understand that a peaceful and comfortable stay is essential, and we are committed to addressing these issues to ensure a better experience for our guests moving forward. We genuinely appreciate your understanding and hope that you'll give us another chance to provide you with a more restful and enjoyable stay in the future.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from General Manager on 13 Oct 2023
Dear Susan, We appreciate you choosing Hampton Inn Gulf Shores for your stay, and we're pleased that you had a great experience overall. It was a pleasure accommodating you, and we hope to see you again soon.Warm Regards, Brian TimmGeneral Manager

8/10 Good

Felissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gulf shores
Room was fantastic except I booked a king room and got queen beds.
Stayed 1 night in Oct 2023
Response from General Manager on 8 Oct 2023
Dear Felissa, Thank you for choosing Hampton Inn Gulf Shores. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon.Warm Regards,Brian TimmGeneral Manager

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Everyone was so nice ,breakfast was delicious, room was clean. We didn't want to leave
Stayed 3 nights in Oct 2023
Response from General Manager on 6 Oct 2023
Dear Michael, Thank you for choosing Hampton Inn Gulf Shores and for posting your review. We are delighted to know how much you loved our breakfast, friendly service, and amenities. We strive for excellence, so your feedback is incredibly excellent to read. We value your business and hope to have the privilege of hosting you again.Warm Regards,Brian TimmGeneral Manager

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on 4 Oct 2023
Dear Leslie, Thank you for the perfect rating. We are glad you had a wonderful time at Hampton Inn Gulf Shores. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Warm Regards,Brian TimmGeneral Manager

2/10 Terrible

Melvin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude receptionist
Booked a king was given a double queen and charged for it for the upgrade then was given attitude from receptionist when asked for my king room overall the receptionist was rude and mean.
Stayed 1 night in Sep 2023
Response from General Manager on 4 Oct 2023
Dear Melvin, Thank you for your recent visit and your feedback. Please accept our sincerest apologies for the behavior you experienced from our front desk staff member. Your comments have been addressed appropriately, and we are taking measures to ensure this is not repeated. We appreciate your business and hope you will consider staying with us again so we can provide you with the hospitality you should have experienced on this visit. We look forward to welcoming you back to our hotel.Warm Regards,Brian TimmGeneral Manager

10/10 Excellent

george

Stayed 1 night in Sep 2023
Response from General Manager on 21 Oct 2023
Dear George, It is a pleasure to know that you enjoyed everything about your time with us at Hampton Inn Gulf Shores. We strive to provide a seamless stay for every guest, and we are thrilled to see your excellent rating. It was our pleasure accommodating you, and we hope to see you again soon.Warm Regards, Brian TimmGeneral Manager

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from General Manager on 27 Sept 2023
Dear Michelle, We appreciate your gracious rating about your stay at Hampton Inn Gulf Shores. It means a lot for us to learn that we met your expectations. Thank you for being our guest, and we look forward to a future visit.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

Angel

Liked: Cleanliness, staff & service
This place had a welcoming smell upon walking in!!
Stayed 1 night in Sep 2023
Response from General Manager on 25 Sept 2023
Dear Angel, We're delighted that you found our Hampton Inn Gulf Shores welcoming from the moment you stepped inside. Creating a pleasant and inviting atmosphere is important to us, and we're glad it made a positive impression on your stay. Thank you for sharing your experience, and we look forward to welcoming you again in the future.Warm Regards, Brian TimmGeneral Manager

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Good location for business and 5 minutes from the beach. Really nice staff. Hotel is showing its age and a bit out of style. Great breakfast and good fitness room.
Stayed 1 night in Sep 2023
Response from General Manager on 24 Sept 2023
Dear Robert, We appreciate your kind words about Hampton Inn Gulf Shores! It is gratifying to read our convenient location, friendly staff, delicious breakfast, and well-equipped fitness room set us apart and made your visit exceptional. We're constantly working to improve our facilities, and we hope to welcome you back for an even better experience in the future. Thank you for choosing to stay with us!Warm Regards, Brian TimmGeneral Manager

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on 21 Sept 2023
Dear Amanda, Thank you for rating your experience at Hampton Inn Gulf Shores. It is always our goal to provide a fulfilling experience for each guest, and we are glad to see we accomplished this while you were here. We loved hosting your visit and hope to be your hotel of choice whenever you return to the area.Warm Regards, Brian TimmGeneral Manager

10/10 Excellent

GLORIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff were very efficient
Stayed 2 nights in Sep 2023
Response from General Manager on 11 Sept 2023
Dear GLORIA, Thank you for being our guest at Hampton Inn Gulf Shores and posting your generous remarks. We continually work to ensure our guests with a relaxing experience for our guest, so we are pleased we made that happen for you with our clean rooms and impeccable service. It was a pleasure accommodating you, and we look forward to welcoming you again soon for another fulfilling stay.Warm Regards, Brian TimmGeneral Manager