Suite, 1 King Bed (Top Floor)
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Reviews of Holiday Inn Express Guaymas, an IHG Hotel

3 out of 5
Holiday Inn Express Guaymas, an IHG Hotel
Boulevard Agustin Garcia Lopez,entre Pue, Guaymas, SON

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1001 reviews" "
Rating 8 - Good. 202 out of 1001 reviews" "
Rating 6 - Okay. 54 out of 1001 reviews" "
Rating 4 - Poor. 12 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lizzeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 1 night in Mar 2024
Response from Yasmin Flores on 22 Apr 2024
Hi Lizeth.Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

10/10 Excellent

Julian

Stayed 1 night in Apr 2024
Response from Yasmin Flores on 11 May 2024
Hola Julián.Gracias por compartirnos sus comentarios y por elegir hospedarse en Holiday Inn Express Guaymas. Nuestro establecimiento se siente particularmente orgulloso de la calidad y servicio que estamos acostumbrados a ofrecer. Nos agradan el saber que nuestras instalaciones y servicio cumplieron sus expectativas. Valoramos su opinión y esperamos poder verle muy pronto de regreso en esta su casa, será un verdadero placer.

10/10 Excellent

Hiram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and conveniently located. Nice hotel.
Stayed 1 night in Mar 2024
Response from Yasmin Flores on 26 Mar 2024
Hi Hiram.Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Yasmin Flores on 10 Feb 2024
Estimada Beatriz.Nos complace saber que disfrutó de su estancia en esta su casa.Gracias por su preferencia al elegirnos como su primer opción de hospedaje en la ciudad.¡Esperamos pronto nuevamente su visita!

10/10 Excellent

Andrew

Liked: Property conditions & facilities
Front desk staff was very good. Room was fairly clean and had everything we needed except bedside tables on both sides of the bed. There was only one.
Stayed 1 night in Jan 2024
Response from Yasmin Flores on 15 Jan 2024
Hi Andrew.Thank you very much for your opinion and assessment about your last stay at Holiday Inn Express Guaymas. We are pleased to know that our service met your expectations, your comments motivate us to continue improving. We hope to see you back in your home very soon, it will be a real pleasure.

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close proximity to stores
Stayed 1 night in Jan 2024
Response from Yasmin Flores on 10 Feb 2024
Hola Leonardo.Agradezco su opinión y valoración en relación a su última estancia en Holiday inn express Guaymas, nos complace saber que disfruto de su estancia con nosotros.Lo esperamos pronto de regreso,

10/10 Excellent

Juan

Stayed 1 night in Dec 2023
Response from Yasmin Flores on 3 Jan 2024
Hola Juan.Muchas gracias por su opinión y valoración acerca de nuestro hotel. Estamos felices de saber que disfrutó de su alojamiento con nosotros. Nuestro equipo día a día trabaja para ofrecer una estancia cómoda, segura y hacerlos sentir como en casa.Valoramos su opinión y esperamos pronto tenerlo de regreso en Holiday Inn Express Guaymas.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guaymas stay
Great stay, restful, nice room, excellent service and good breakfast.
Stayed 1 night in Dec 2023
Response from Yasmin Flores on 3 Jan 2024
Hi.Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Yasmin Flores on 19 Dec 2023
Hola Alejandro.Muchas gracias por su opinión y valoración acerca de su pasada estancia en Holiday Inn Express Guaymas. Nos complace saber que nuestras instalaciones y servicio cumplieron sus expectativas, sus comentarios nos motivan a seguir mejorando.Esperamos poder verle muy pronto de regreso en esta su casa, será un verdadero placer.

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time weve had a room that faced the pool. Nice big room. Staff very friendly and helpful.
Stayed 1 night in Dec 2023
Response from Yasmin Flores on 18 Dec 2023
Hi Annette.Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Yasmin Flores on 11 Dec 2023
Hola Anette.Deseo se encuentre muy bien. Gracias por elegir hospedarse con nosotros y tomarse el tiempo para contarnos sobre su experiencia. En Holiday Inn Express GUAYMAS siempre deseamos que su estancia sea placentera y fluida, como me alegra saber que ha sido el caso. Aun así, siempre estamos haciendo cambios para mejorar.Valoramos su opinión y esperamos poder verle muy pronto de regreso en esta su casa, será un verdadero placer.

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience with holiday inn Guaymas was excellent. The breakfast was amazing it was very with Sonora style touch. We loved it. The only downside I saw was the water in the pool not being heated. Other than that it was wonderful
Stayed 2 nights in Nov 2023
Response from Yasmin Flores on 25 Nov 2023
Hi Francisco.Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

10/10 Excellent

GUADALUPE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the costumer service Staff from the kitchen where very kind and cordeous, specially Aracely. I wish they can have pan dulce and hot chocolate.
Stayed 2 nights in Nov 2023
Response from Yasmin Flores on 25 Nov 2023
Hi Guadalupe.Thank you very much for your opinion and assessment about your last stay at Holiday Inn Express Guaymas. We are pleased to know that our service met your expectations, your comments motivate us to continue improving. We hope to see you back in your home very soon, it will be a real pleasure.

10/10 Excellent

Mario

Travelled with family
Liked: Room comfort
Stayed 2 nights in Nov 2023
Response from Yasmin Flores on 14 Nov 2023
Hola Mario.Le agradecemos que haya dedicado tiempo para proporcionarnos una valoración de su estancia en el Holiday Inn Express Guaymas. Estamos muy contentos de saber que disfrutó de su estancia con nosotros, esto es algo que motiva y enorgullece a todo el equipo de trabajo, ya que día con día se esmera para cumplir con nuestra promesa de hospitalidad y ofrecer estancias placenteras.Nuevamente, agradezco su tiempo, confianza y preferencia¡Esperando pronto nuevamente su visita!

10/10 Excellent

noel

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were still far from the beach but it had the beach feel about it
Stayed 2 nights in Oct 2023
Response from Yasmin Flores on 31 Oct 2023
Hi Noel.Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

ROMAN

Stayed 1 night in Oct 2023
Response from Yasmin Flores on 25 Nov 2023
Hola Roman,Muchas gracias por su opinión y valoración acerca de su pasada estancia en Holiday Inn Express Guaymas. Nos complace saber que nuestras instalaciones y servicio cumplieron sus expectativas, sus comentarios nos motivan a seguir mejorando.Esperamos poder verle muy pronto de regreso en esta su casa, será un verdadero placer.

10/10 Excellent

LINDA LUZ

Travelled with partner
Liked: Property conditions & facilities
We had a very nice view. The room very clean. I just suggest they change the towels, they don’t look very white
Stayed 1 night in Oct 2023
Response from Yasmin Flores on 16 Oct 2023
Good Day Miss. Linda. Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Yasmin Flores on 11 Oct 2023
Hola Lloyd.Muchas gracias por su opinión y valoración acerca de nuestro hotel. Estamos felices de saber que disfrutó de su alojamiento con nosotros. Nuestro equipo día a día trabaja para ofrecer una estancia cómoda, segura y hacerlos sentir como en casa.Valoramos su opinión y esperamos pronto tenerlo de regreso en Holiday Inn Express Guaymas.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good beds, excellent location, great food buffet. Super clean
Stayed 1 night in Oct 2023
Response from Yasmin Flores on 7 Oct 2023
Hi Mr. Robert.Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Yasmin Flores on 6 Oct 2023
Hola Robert.Le agradecemos que haya dedicado tiempo para proporcionarnos una valoración de su estancia en el Holiday Inn Express Guaymas. Estamos muy contentos de saber que disfrutó de su estancia con nosotros, esto es algo que motiva y enorgullece a todo el equipo de trabajo, ya que día con día se esmera para cumplir con nuestra promesa de hospitalidad y ofrecer estancias placenteras.Nuevamente, agradezco su tiempo, confianza y preferencia¡Esperando pronto nuevamente su visita!

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 4 nights in Sep 2023
Response from Yasmin Flores on 27 Sept 2023
Hi Cesar. Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One suggestion...
We have stayed here on our travels to cross into AZ. One comment i have made at the desk, but will make here also is... there needs to be a bathmat in the shower. The floor is very slippery when wet. Im so happy they gaveva lithle coffee pot that allows me to make some decaf for tye morning. Thank you for also having decaf coffee as an option on the buffett. A rare thing in MX.
Stayed 1 night in Sep 2023
Response from Yasmin Flores on 20 Sept 2023
Hi Annette.Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

10/10 Excellent

Daniela

Stayed 1 night in Sep 2023
Response from Yasmin Flores on 22 Sept 2023
Hola Daniela. Muchas gracias por su opinión y valoración acerca de nuestro hotel. Estamos felices de saber que disfrutó de su alojamiento con nosotros. Nuestro equipo día a día trabaja para ofrecer una estancia cómoda, segura y hacerlos sentir como en casa.Valoramos su opinión y esperamos pronto tenerlo de regreso en Holiday Inn Express Guaymas.

10/10 Excellent

Patrick, Florence

Liked: Cleanliness, staff & service, property conditions & facilities
The soaps and lotions were nice, along with the room
Stayed 1 night in Sep 2023
Response from Yasmin Flores on 14 Sept 2023
Hi Patrick.Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

10/10 Excellent

George, Rio Rico

Liked: Cleanliness, staff & service, property conditions & facilities
,
Stayed 3 nights in Aug 2023
Response from Yasmin Flores on 9 Aug 2023
Hi George.Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

2/10 Terrible

Gabriella

Stayed 6 nights in Jul 2023
Response from Yasmin Flores on 5 Aug 2023
Hola Gabriella. Esperando se encuentre usted muy bien. Agradezco su tiempo para contarnos sobre su experiencia en Holiday Inn Express GUAYMAS. Lamentamos que la experiencia en nuestro hotel no haya sido lo que esperaba, ya que eso no representa nuestros estándares habituales. Estoy muy interesada en saber cuál fue su experiencia en relación a su habitación y servicio ofrecido, el cual veo no fue totalmente de su agrado, me pongo a sus órdenes para saber cómo podemos mejorar y así corregir en lo que estemos fallando. le agradezco la disposición en darnos su retroalimentación.Valoramos su opinión y la esperamos pronto de regreso.

8/10 Good

Ana

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good but feel humidity
Good place to stay, I just would like to say that the room was feeling very humidity but everything else was good
Stayed 1 night in Jul 2023
Response from Yasmin Flores on 13 July 2023
Hi Ana.Thank you very much for your opinion and assessment about your last stay at Holiday Inn Express Guaymas. We are pleased to know that our service met your expectations, your comments motivate us to continue improving. We hope to see you back in your home very soon, it will be a real pleasure.

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you can improve the parking area will be great
Stayed 1 night in Jul 2023
Response from Yasmin Flores on 13 July 2023
Hi Jesus. Thank you very much for your opinion and assessment about your last stay at Holiday Inn Express Guaymas. We are pleased to know that our service met your expectations, your comments motivate us to continue improving. We hope to see you back in your home very soon, it will be a real pleasure.

10/10 Excellent

laura

Stayed 1 night in Jul 2023
Response from Yasmin Flores on 13 July 2023
Hola Laura.Muchas gracias por su opinión y valoración acerca de su pasada estancia en Holiday Inn Express Guaymas. Nos complace saber que nuestras instalaciones y servicio cumplieron sus expectativas, sus comentarios nos motivan a seguir mejorando.Esperamos poder verle muy pronto de regreso en esta su casa, será un verdadero placer.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Yasmin Flores on 5 July 2023
Hola Adrián.Muchas gracias por su opinión y valoración acerca de nuestro hotel. Estamos felices de saber que disfrutó de su alojamiento con nosotros. Nuestro equipo día a día trabaja para ofrecer una estancia cómoda, segura y hacerlos sentir como en casa.Valoramos su opinión y esperamos pronto tenerlo de regreso en Holiday Inn Express Guaymas.

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, it was very accommodating, gym was really nice, pool was awesome, and the best part was how nice that staff is, would recommend!
Stayed 1 night in Jun 2023
Response from Yasmin Flores on 1 July 2023
Hola Jose.Gracias por sus buenas palabras y por elegir hospedarse con nosotros. En nuestro establecimiento siempre deseamos que su estancia sea placentera y fluida, como me alegra ver que ha sido el caso. Es increíblemente gratificante leer que nuestras instalaciones y servicios cumplieron sus expectativas y pudimos lograr que su estancia fuera placentera, Valoramos su opinión y esperamos poder verle muy pronto de regreso en esta su casa, será un verdadero placer.

10/10 Excellent

Andrew

Stayed 1 night in Jun 2023
Response from Yasmin Flores on 20 July 2023
Hola Andrew.Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

10/10 Excellent

Francisco

Stayed 5 nights in Jun 2023
Response from Yasmin Flores on 13 July 2023
Hola Francisco.Le agradecemos que haya dedicado tiempo para proporcionarnos una valoración de su estancia en el Holiday Inn Express Guaymas. Estamos muy contentos de saber que disfrutó de su estancia con nosotros, esto es algo que motiva y enorgullece a todo el equipo de trabajo, ya que día con día se esmera para cumplir con nuestra promesa de hospitalidad y ofrecer estancias placenteras.Nuevamente, agradezco su tiempo, confianza y preferencia¡Esperando pronto nuevamente su visita!

10/10 Excellent

teresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Premium Bedding. Close to San Carlos.
Excellent location. Beds are comfy. Premium bedding with down pillows. Very clean. Breakfast was delicious and a great variety of plates. Pool is clean and spacious. 10 minute drive to San Carlos or Playa Miramar. Lots of shops and dining near by. Will definitely be back.
Stayed 1 night in Jun 2023
Response from Yasmin Flores on 17 June 2023
Hi Teresa.Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

10/10 Excellent

ana

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food was great, amazing staff, awesome costumer service. The shower needs a little bit of remodeling here and there, but aside from that everything was an awesome experience. I will definitely stay there next time.
Stayed 5 nights in Jun 2023
Response from Yasmin Flores on 14 June 2023
Hi Miss. Ana. Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

10/10 Excellent

Luis

Stayed 1 night in Jun 2023
Response from Yasmin Flores on 14 June 2023
Hola Luis,Muchas gracias por su opinión y valoración acerca de su pasada estancia en Holiday Inn Express Guaymas. Nos complace saber que nuestras instalaciones y servicio cumplieron sus expectativas.Esperamos poder verle muy pronto de regreso en esta su casa, será un verdadero placer.

10/10 Excellent

Jose

Stayed 2 nights in Jun 2023
Response from Yasmin Flores on 26 June 2023
Hola Jose.Muchas gracias por su opinión y valoración acerca de nuestro hotel. Estamos felices de saber que disfrutó de su alojamiento con nosotros. Nuestro equipo día a día trabaja para ofrecer una estancia cómoda, segura y hacerlos sentir como en casa.Valoramos su opinión y esperamos pronto tenerlo de regreso en Holiday Inn Express Guaymas.

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the $$ 👍
Clean, quiet, breakfast was good for the $. No complaints here. I would stay here again. FYI, If you have kids this hotels has 2 pools.
Stayed 2 nights in May 2023
Response from Yasmin Flores on 2 June 2023
Good day Gabriel.Thank you very much for your opinion and assessment about your last stay at Holiday Inn Express Guaymas. We are pleased to know that our service met your expectations, your comments motivate us to continue improving. We hope to see you back in your home very soon, it will be a real pleasure.

10/10 Excellent

douglas, Loveland

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanest Holiday Inn I ever stayed
Stayed 7 nights in May 2023

10/10 Excellent

Sherene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, convenient for us just passing through
Stayed 1 night in May 2023
Response from Yasmin Flores on 29 May 2023
Hi Sherene.Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

10/10 Excellent

guillermo

Liked: Property conditions & facilities
Stayed 1 night in May 2023
Response from Yasmin Flores on 25 May 2023
Hola Guillermo.Muchas gracias por su opinión y valoración acerca de su pasada estancia en Holiday Inn Express Guaymas. Nos complace saber que nuestras instalaciones y servicio cumplieron sus expectativas.Esperamos poder verle muy pronto de regreso en esta su casa, será un verdadero placer.

10/10 Excellent

Mauricio

Todo muy buen muy limpio y la atención del personal de recepción amables y las personas del área de desayunos Siempre muy contentos con la estadía en hollyday inn Siempre llegamos ahí de 5/6 veces al año
Stayed 3 nights in Apr 2023
Response from Yasmin Flores on 25 May 2023
Hola Mauricio.Muchas gracias por su opinión y valoración acerca de nuestro hotel. Estamos felices de saber que disfrutó de su alojamiento con nosotros. Nuestro equipo día a día trabaja para ofrecer una estancia cómoda, segura y hacerlos sentir como en casa.Valoramos su opinión y esperamos pronto tenerlo de regreso en Holiday Inn Express Guaymas.

10/10 Excellent

Everardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service and the people greeting you
Stayed 2 nights in Apr 2023
Response from Yasmin Flores on 2 June 2023
Hi. Everardo.Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno no tiene sabor, necesitan un mejor cocinero. cuartos limpios.
Stayed 1 night in Apr 2023
Response from Yasmin Flores on 28 Apr 2023
Estimado Huésped.Deseo se encuentre muy bien. Gracias por elegir hospedarse con nosotros y tomarse el tiempo para contarnos sobre su experiencia. En Holiday Inn Express GUAYMAS siempre deseamos que su estancia sea placentera y fluida, como me alegra saber que ha sido el caso. Aun así, siempre estamos haciendo cambios para mejorar.Valoramos su opinión y esperamos poder verle muy pronto de regreso en esta su casa, será un verdadero placer.

10/10 Excellent

EVETTE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Yasmin Flores on 28 Apr 2023
Hi Evette.Thank you for taking the time to tell us about your experience at Holiday Inn Express GUAYMAS. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Again, thank you for choosing Holiday Inn Express. We hope you will visit us again.

10/10 Excellent

Gregorio, tucson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
environment
Stayed 2 nights in Apr 2023
Response from Yasmin Flores on 28 Apr 2023
Hi. Gregorio.Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 Terrible

Giovanni, Orem

Disliked: Staff & service, amenities, property conditions & facilities
Even though the property was notified of a fraud in course, they hotel decided to check-in non authoritized guests. And they refuse to reimburse the affected one
Stayed 1 night in Apr 2023

10/10 Excellent

leif eric

Stayed 1 night in Mar 2023
Response from YASMIN on 4 Apr 2023
Hola Leif Eric.Muchas gracias por su opinión y valoración acerca de su pasada estancia en Holiday Inn Express Guaymas. Nos complace saber que nuestras instalaciones y servicio cumplieron sus expectativas, sus comentarios nos motivan a seguir mejorando.Esperamos poder verle muy pronto de regreso en esta su casa, será un verdadero placer.

10/10 Excellent

Douglas

Stayed 1 night in Mar 2023
Response from YASMIN on 30 Mar 2023
Hi Douglas.Thank you very much for your opinion and assessment about your last stay at Holiday Inn Express Guaymas. We are pleased to know that our service met your expectations, your comments motivate us to continue improving. We hope to see you back in your home very soon, it will be a real pleasure.

4/10 Poor

henry mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
put the thermostat to heat and set it for27
i could not get the heat to work . i
Stayed 2 nights in Mar 2023
Response from YASMIN on 30 Mar 2023
Hi Henry.Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.