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Reviews of Dreamkapture Hostel

2 out of 5
Dreamkapture Hostel
Alborada XII Etapa, Mz 2 Villa 21, Guayaquil, Guayas

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay for a couple days great staff and affordable prices
Stayed 2 nights in Sep 2023
Response from Dreamkapture on 17 Sept 2023
Vance, thank you so much for your review. We are so happy to read that you like our place. Always welcome. DREAMKAPTURE STAFF

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Dreamkapture on 17 Sept 2023
Grace, thank you so much for reviewing our property. Bon voyage to you always!DREAMKAPTURE HOSTEL

10/10 Excellent

Quan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice outside, helpful staff
Stayed 1 night in Aug 2021
Response from Manager on 22 Sept 2021
Thank you very much for taking the time to review our hostel. We really appreciate your comments. Safe travels!

6/10 Okay

Jose

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Mostly all of them very friendly but only one of them treated us horribly and all the time we had a question he was very rude and impolite also looking at us check-in everything we do and not letting us use the pool even though before the other host told us to use until late just to be quiet, but he didn't allow us, then about the food he was resolving the issue with a bad attitude with a bad face, and always trying to not letting us be. Besides him everything was cool but the environment he created made us don't want to go out the room at all. Even when we get outside the property ti get food he didn't want us in, even knowing I am registered with him
Stayed 1 night in Nov 2023
Response from María on 4 Dec 2023
Estimado Jose, we are very sorry to read that you didn't enjoy your time in our place. We are working on that. We started having weekly training to refresh/ improve our colleagues' client service. We appreciate your comments.

8/10 Good

ching yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置不錯， 就是充電裝置不多， 浴室常濕濕的
Stayed 2 nights in Jun 2023
Response from Dreamkapture on 18 July 2023
Thank you so much Ching for you comments. We will wor on that. Safe travels.

10/10 Excellent

ching yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不錯的地點，附近有City mall，交通便利
整體性價比很好的。 wifi穩定性有時不是很好。 我在這丟了一隻走過25個國家的小梳子，讓我有點驚訝的。
Stayed 4 nights in May 2023
Response from Dreamkapture on 18 July 2023
Thank you so much Ching Yi.

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento exemplar e ótimo custo benefício.
O custo benefício é excelente, instalações muito bem cuidadas e limpas. Tudo que foi prometido no momento da reserva foi cumprido. O atendimento da recepção é extraordinário!!! Parabéns aos funcionários do hostel. Se voltar ficarei hospedado no local.
Stayed 1 night in Oct 2022
Response from Lourdes on 27 Dec 2022
Thank you very much for your comment. We really appreciate it! Bon voyage to you always!

10/10 Excellent

Igal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Dreamkapture on 23 Mar 2024
Thank you so much Igal. Very happy to see that you enjoyed your time at Dreamkapture Hostel.

8/10 Good

Daniela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No se puede descansar
El ventilador para el aire acondicionado es demasiado ruidoso que no permite un descanso optimo, adecuado ni placentero. Deben invertir en el cambio de estos ventiladores, del resto esta muy bien.
Stayed 1 night in Jun 2021
Response from Administrador on 17 Aug 2021
Muchas gracias por su comentario. Tomaremos acción sobre el mismo. Buen Viaje