Located in Guatemala City, Hostal Urban is in the city centre. Teatro Nacional and Museo de Ferrocarril are cultural highlights, and some of the area's landmarks include Centro Cívico and Bank of Guatemala. La Aurora Zoo and Botanical Garden are also worth visiting. Visit our Guatemala City travel guide
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Guest services
Housekeeping (once per stay)
Outdoors
In a nature reserve
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
No lift
Well-lit path to entrance
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Smoke-free property
Room amenities
Bedroom
Bedsheets provided
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Iron/ironing board on request
Policies
Check-in
Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: USD 30 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Frequently asked questions
Is Hostal Urban pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hostal Urban?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hostal Urban on 7 Mar 2026 start from AU$27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hostal Urban?
This hostel doesn't offer parking.
What time is check-in at Hostal Urban?
Check-in begins at 2:00 PM. Late check-in is available during limited hours.
What time is check-out at Hostal Urban?
Checkout is at 10:00 AM.
Where is Hostal Urban located?
Located in Zona 4, this hostel is within a 10-minute walk of Avenida La Reforma, Botanical Garden and Torre del Reformador. Centro Cívico and Bank of Guatemala are also within 15 minutes.
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Reviews
Hostal Urban Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
6.6
Amenities
8.0
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 5 out of 12 reviews
10 - Excellent
5
Rating 8 - Good. 2 out of 12 reviews
8 - Good
2
Rating 6 - Okay. 2 out of 12 reviews
6 - Okay
2
Rating 4 - Poor. 1 out of 12 reviews
4 - Poor
1
Rating 2 - Terrible. 2 out of 12 reviews
2 - Terrible
2
Reviews
8/10 Good
Nate
9 Oct 2025
Liked: Cleanliness, staff & service
Nothing special
It is a decent stay, nothing special. I was the only tennet that night so i switched toba more comfortable room. I wish i moved to the hostel before to interact with mote guests and for a better price. The only benefit is location for this place, but the fee is a little to high for the quality of the place.
Good location, decent room for the price, nice quiet coffee shop in the same property.
They ask you to leave a deposit or your ID.
Not a bad place to stay place to stay for a couple of nights for the price.
The rooms were very clean and functional. As has been mentioned before, the beds are old and springy. You definitely get great value for the price. The staff is very helpful and understanding. The rooftop balcony has a good view of zone 4. One bonus of location is the nearby mall and supermarket.
They wouldnt let me check in unless they kept my passport (totally illegal) or pay a deposit with no receipt…
I asked for a mug and a pan for hot water, and they took a photo of me with the pan/mug as proof that they lent it.. first time in my life to see this ridicoulous and terrible customer service practices..
This place is nothing like the photos advertised. The room was filthy, smelled awful, and the beds were dirty and had bugs on them. When I arrived, they demanded my passport and refused to return it unless I paid Q200. The walls were stained with what appeared to be bodily fluids, and the bathroom smelled so bad I couldn’t even shower there.
I immediately showed them the pictures I took of the bed and walls, but they still refused to give me a refund. I had no choice but to leave. Thankfully I found a great hotel around the corner called (Good Hotel) that save my day, and the experience was a totally 180* from what I experienced with Hostal Urban. This was an extremely unpleasant and unsafe experience, and I would strongly warn others to avoid staying here.
No me volvería a hospedar en este lugar. Varias cosas, el suelo de la cocina era de cubos de vidrio, los cuales estaban rotos y de hecho solo tenía una cinta transparente encima. Existe un alto riesgo de cortarse. Tengo fotos y videos que lo prueban
Los paños manchados, las sábanas y fundas de almohadas rotas. El baño olía mal y estaba super sucio. Nada es como en las fotos.