At Apart - Hotel Casa Serena, you can look forward to a terrace, a coffee shop/cafe and a garden. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pool
Kitchen
Dryer
Pet-friendly
Parking included
The current price is AU$172
AU$172
includes taxes & fees
18 Sept - 19 Sept
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Located in Zona 10, a neighbourhood in Guatemala City, Apart - Hotel Casa Serena is in a shopping district. Botanical Garden and Museo Nacional de Historia Natural Jorge Ibarra are local attractions and those in the mood for shopping can visit Paseo Cayala and Gran Centro Los Próceres. Travelling with kids? Consider Natural History Museum and La Aurora Zoo. Visit our Guatemala City travel guide
Upscale family-friendly aparthotel in a shopping district
Consider a stay at Apart - Hotel Casa Serena and take advantage of a terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and an arcade/games room.
You'll also enjoy the following perks during your stay:
An outdoor pool and a children's pool, along with sunloungers
Free self-parking and valet parking
A round-trip airport shuttle (surcharge), babysitting (surcharge) and newspapers in the reception
A 24-hour front desk, luggage storage and 1 meeting room
Room features
All guest rooms are individually furnished, and include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
Shower/bath combinations, free toiletries and hairdryers
50-inch Smart TVs with premium channels
Balconies or patios, separate sitting areas and separate dining areas
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Return airport shuttle (surcharge) from 7:00 AM to 4:00 PM at scheduled times and on request
Area shuttle (surcharge) up to 5.5 kilometres
Car recommended
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available
Family friendly
Babysitting (surcharge)
Children's pool
Free children's club
Playground
Kitchen
Coffee/tea maker
Cookware, dishware, and utensils
Full-sized refrigerator/freezer
Hob
Microwave
Oven
Toaster
Dining
A coffee shop/cafe
A restaurant
Room service (24 hours)
Bedrooms
Bedroom
Premium bedding
Rollaway/extra bed: USD 50 per night
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Towels provided
Living spaces
Living room
Separate dining area
Separate sitting area
Entertainment
50-inch Smart TV with premium cable channels
Outdoor areas
Balcony/patio
Barbecue grill
Garden
Picnic area
Terrace
Laundry
Dry cleaning/laundry service
Dryer
Laundry facilities
Work spaces
Business centre
Desk
Meeting room
Comfort
Air conditioning
Heating
Pets
Pet friendly
Fee: USD 15 per pet per day
Service animals exempt from fees
Deposit: USD 15 per night
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Designated smoking areas
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Free bottled water
Free daily newspapers
Luggage storage
Phone
Safe
Safe at front desk
Tour and ticket assistance
Vending machine
Location highlights
In a shopping district
In the city centre
Things to do
24-hour gym
24-hour health club
Arcade/game room
Children's pool
Free children's club
Outdoor pool (guest access) nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Mosquito nets
Outdoor lighting
Security system
Fire extinguisher
General
30 units
Banquet hall
Garden
Individual decor
Individual furnishings
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 1 PM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 15, per pet, per day, plus a deposit of USD 15 per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 50.0 per night.
Payment types
Important information
Optional extras
Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 5)
Pet deposit: USD 15 per night
Pet fee: USD 15 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: USD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
A car is recommended for transport to and from this property
Frequently asked questions
Does Apart - Hotel Casa Serena have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Apart - Hotel Casa Serena?
As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at Apart - Hotel Casa Serena on 18 Sept 2026 start from AU$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Apart - Hotel Casa Serena pet-friendly?
Yes, pets are allowed at this property. There's a deposit of USD 15 per night and a fee of USD 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Apart - Hotel Casa Serena?
Self-parking and valet parking are free at this property.
What time is check-in at Apart - Hotel Casa Serena?
Check-in start time: 2:00 PM; check-in end time: midnight.
What time is check-out at Apart - Hotel Casa Serena?
Checkout is at 1 PM.
Does Apart - Hotel Casa Serena provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 7:00 AM-4:00 PM on request. A fee of USD 20 per vehicle applies.
Where is Apart - Hotel Casa Serena located?
This family-friendly Guatemala City aparthotel is located in a shopping district, within a 10-minute walk of Plaza Fontabella Shopping Center, Avia Mall and Gran Centro Los Próceres. Oakland Mall and Avenida La Reforma are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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