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Reviews of S.L.D-Yicen International Apartment Poly

3 out of 5
S.L.D-Yicen International Apartment Poly
1st F Block D, Poly World Trade Center, No.1020, Xingang East Road, Guangzhou, Guangdong

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 3 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Kwok Wah Joseph

TV not working
Stayed 2 nights in Nov 2018
Response from Emily on 4 Dec 2018
Dear guests, hello, thank you for choosing us in many hotels. If you have problems with TV or other problems in your stay, you can tell us to deal with them in time, so that we can solve the problem for you more quickly. I look forward to your next visit and wish you a happy life.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The property is close by the convention but it’s not clean and is very dirty
Stayed 2 nights in Oct 2018
Response from Emily on 30 Oct 2018
Hello, dear guest, I am sorry to make you feel bad.After our aunt finished cleaning, some colleagues used to check it again.If you still feel unclean, you can tell us in time.Only in this way can we solve the problem in time.Then you will live comfortably.I hope to have the opportunity to give you a better experience next time.Wish you a happy life.

10/10 Excellent

xiaodan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
第一次入住想要点评
看图,不多说。在广州,这种自带吧台小厨房的40多平米宽敞酒店,装修还很新,这个价位可以说是性价比非常好了。因为对于入住酒店都会让我开启一番探索之旅,我把这个房间的所有开关、电器、柜子都看了,用了一下。一切都维护得很不错,当然本来也挺新的。 然后就是酒店前台服务很亲切。 过敏体质的我一直不喜在外住宿,往往最后就会出现过敏反应。但是入住了两晚,很舒适,没有出现身体的不良反应,足以证明酒店在卫生清洁消毒工作这方面在业界是遥遥领先的了。
Stayed 1 night in May 2019
Response from Emily on 14 June 2019
尊敬的宾客,感谢您在众多公寓中选择我们圣洛德国际公寓(广州琶洲会展中心店)!感谢您对我们的公寓肯定!您这满分的肯定点评是我们至上的荣誉,我们将会努力做得更好,期待您的下次光临!祝生活愉快。

6/10 Okay

YING LYNN MARGARET

Liked: Cleanliness, room comfort
要退房時接待處內有人但不應門
房間可住4人,訂了3人用品只有2份。要退房時接待處內有人但不應門,11:15按門鈴,11:35也沒開門,趕著開會,電召的士也等到走了。
Stayed 2 nights in Jan 2019
Response from 黃小姐 on 1 Feb 2019
尊敬的客人,您好,很抱歉没能让您满意呢,我们的房间都是配置2套日用品的,套房最多是入住4人,但是按床位配置也是配置2套呢,但是如果您多人入住我们都是会另外给呢,您当时让我们加多一套,我们也马上给您送了哦,另外对于您说的房间关门,里面有人,您是否记错了呢,当时是一个同事去客房了,一个去帮客人拿快递了,您给电话我们后,我们也马上回去开门呢,我们是当着您的面是在外面开门呢,不是在前台里面开呢,在此,还是非常抱歉给您带来了不便呢