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Hotel Portonovo Plaza Centro

3.5 star property
Hotel with free valet parking, near Guadalajara Cathedral

Choose dates to view prices

Hotel Portonovo Plaza Centro in Guadalajara offers a warm welcome. Enjoy the 24-hour business center, in-room WiFi, and secure luggage storage. The restaurant serves full breakfast options, and the helpful staff ensures everyone feels at home.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning
  • Parking included

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Doble

Superior Doble

Superior Doble

8.0 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Desk
Iron/ironing board
Daily housekeeping
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Queen

Standard Queen

Standard Queen

7.8 out of 10
Good
(19 reviews)

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Desk
Iron/ironing board
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior King

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Private bathroom
Free bottled water
Cable channels
Desk
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Superior

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard with TV

Desk, iron/ironing board, free WiFi, bed sheets

Quadruple Room Standard with TV

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 4

View all photos for Double Room Standard with TV

Desk, iron/ironing board, free WiFi, bed sheets

Double Room Standard with TV

  • 20 sq m
  • Sleeps 2

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About the area

Map
Calzada Independencia Sur No. 482, Guadalajara, JAL, 44100

What's nearby

  • Plaza de Armas - 9 min walk - 0.8 km
  • Teatro Diana - 9 min walk - 0.8 km
  • Guadalajara Cathedral - 10 min walk - 0.9 km
  • Degollado Theater - 10 min walk - 0.9 km
  • Avienda Chapultepec - 8 min drive - 3.1 km

Getting around

  • San Juan de Dios Station - 10 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 28 min drive

Restaurants

  • ‪Restaurante Hotel Aranzazú - ‬3 min walk
  • ‪Restaurant "La Arboleda" del Hotel Aranzazu - ‬3 min walk
  • ‪Tacos y gorditas "El Gallo - ‬6 min walk
  • ‪Micheladas La Rana Rene - ‬4 min walk
  • ‪Carnitas San Francisco - ‬5 min walk

About this property

Hotel Portonovo Plaza Centro

Hotel near Guadalajara Cathedral
Hotel Portonovo Plaza Centro provides amenities, such as a 24-hour business centre and a restaurant. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking and valet parking
  • Full breakfast (surcharge), a porter/bellboy and a computer station
  • Multilingual staff, a 24-hour front desk and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 60 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks and phones

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Hotel Plaza Genova Centro
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,711 reviews
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24 Nov - 25 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • A restaurant

Restaurants on site

  • Portonovo

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 150 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 90 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Guadalajara
Portonovo Plaza
Portonovo Plaza Centro
Portonovo Plaza Centro Guadalajara
Portonovo Plaza Centro
Hotel Portonovo Plaza Centro Hotel
Hotel Portonovo Plaza Centro Guadalajara
Hotel Portonovo Plaza Centro Hotel Guadalajara

Frequently asked questions

Is Hotel Portonovo Plaza Centro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Portonovo Plaza Centro?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Portonovo Plaza Centro?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Portonovo Plaza Centro?

Checkout is at noon.

Where is Hotel Portonovo Plaza Centro located?

Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Plaza de los Mariachis and Guadalajara Cathedral. Plaza de Armas and Centro Cultural are also within 10 minutes. San Juan de Dios Station is 10 minutes by foot and Plaza Universidad Station is 10 minutes.

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Hotel Portonovo Plaza Centro Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 379 out of 1001 reviews
Rating 8 - Good. 270 out of 1001 reviews
Rating 6 - Okay. 190 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 83 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

ALICIA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 2 nights in Feb 2025

10/10 Excellent

José e

Liked: Cleanliness, staff & service, property conditions & facilities
The price not expensive and the food was good and not too pricey.
Stayed 1 night in Nov 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the area. The Hotel is ok for the price and is Clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, friendly staff. One downside is the area around hotel. Abandoned buildings around. But a few blocks away you can find a very good dining spots. And close (10 minutes) to the city center. Overall good hotel for the price.
Stayed 3 nights in Nov 2023

6/10 Okay

Eric

Liked: Staff & service, amenities
very alone
Stayed 1 night in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Nov 2025

10/10 Excellent

Liborio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único que no me gustó fue la forma de entrar al estacionamiento, mi carro es grande y bajito al terminar la rampa que está muy inclinada casi pega y no da confianza ni seguridad al bajar
Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Todo El personal muy atento y la habitación mejor de lo que esperaba.
Stayed 1 night in Nov 2025

10/10 Excellent

Mariana

Liked: Cleanliness, amenities, property conditions & facilities
La habitación muy cómoda, el servicio de limpieza 10/10, la atención y amabilidad buenísima, la comida también muy muy rica. Muy buena experiencia, sin dudas vamos a volver.
Stayed 4 nights in Oct 2025

10/10 Excellent

Hernández Tolentino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El aire acondicionado si funciona (:
Stayed 1 night in Oct 2025

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No desayunamos en el hotel. Pero muy tranquilo limpio céntrico y precio calidad. Todo el personal fue muy amable en todo momento, atento y L pendiente sie.pre de nuestras necesidades. Volvería hospedarme con gusto. Gracias por todo.
Stayed 2 nights in Oct 2025

10/10 Excellent

Arlette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable,el trato del personal excelente muy amables todos.
Stayed 5 nights in Sep 2025

8/10 Good

Obed

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar de muy fácil transportación pues es muy céntrico, se encuentra cerca de una línea del metro. No obstante, como éramos 4 personas ocupábamos 4 toallas y en
Stayed 3 nights in Sep 2025

8/10 Good

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable, el personal amable y servicial!!! Las instalaciones excelente en limpieza, pequeña la habitación pero muy cómoda!!!
Stayed 1 night in Sep 2025

8/10 Good

elda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es buena, la cama es cómoda, centrico
Stayed 4 nights in Sep 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para mí estuvo excelente....el personal muy atento en todo momento.... habitación limpia tienen servicio al cuarto por si tienes algún antojo ..lo más tarde que llegamos fue a las 9 de la noche y los alrededores estaban tranquilos... Yo lo recomendaría ampliamente...
Stayed 4 nights in Sep 2025

6/10 Okay

Luis

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Me parece que las instalaciones están algo descuidadas.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo bien
Stayed 2 nights in Sep 2025

8/10 Good

CLAUDIA

Liked: Cleanliness, staff & service
A mí parecer; Le falta mantenimiento, pero está en una muy buena ubicación, es fácil llegar y a unos paso del tren ligero, el costo fue excelente.
Stayed 1 night in Aug 2025

10/10 Excellent

Edgar Humberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente serviosio de los trabajadores.
Stayed 1 night in Sep 2025

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy limpio, cómodo, muy bonito y el servicio es excelente pero afuera es inseguro, a un lado hay un tren ligero pero hay mucha gente de la calle y bastante basura, se me hizo insegura después de las 7pm
Stayed 1 night in Aug 2025

10/10 Excellent

Franco

Liked: Cleanliness, staff & service
La verdad que la atención del personal es única, muy buena gente y serviciales, lo que no me gustó fue que los cuartos están un poco oscuros y húmedos pero vaya, para lo que me costo, calidad precio
Stayed 5 nights in Aug 2025

8/10 Good

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicación, estacionamiento, muy centrico y lugares para comer
Stayed 4 nights in Aug 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar. El personal muy amable siempre a las necesidades de los huéspedes. Por transporte tuve que esperar después del check out y muy agradables me permitieron esperar ahí y guardaron mis pertenencias mientras tanto. Si tuviera una sugerencia sería solamente que ampliarán el horario del restaurant pero fuera de eso, excelente en todo
Stayed 2 nights in Aug 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service
Lo unico que no me gusto es el mal olor que salia de la coladera de la regadera
Stayed 2 nights in Aug 2025