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Hotel Portobelo

3.0 star property
Discover vibrant Mexican flavors at this Guadalajara hotel, where local cuisine delights and a welcoming atmosphere invite exploration of historic sites.

Choose dates to view prices

Hotel Portobelo captures Guadalajara's warmth with its PBH restaurant serving local dishes. Enjoy fresh coffee at the on-site coffee shop before heading to nearby Expo Guadalajara. Free in-room WiFi and multilingual staff enhance your travel experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air-conditioning
  • Business services
The current price is AU$84
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

9.6 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Pillow-top bed
Blackout curtains
Down duvet
Separate bedroom
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(261 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Down duvet
Blackout curtains
Pillow-top bed
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Downtown Guadalajara, a neighbourhood in Guadalajara, Hotel Portobelo is in the entertainment district and near a metro station. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and travellers looking to shop may want to visit Andares Shopping Center and Avienda Chapultepec. Looking to enjoy an event or a game? See what's going on at Jalisco Stadium or Telmex Auditorium. Guests love the hotel's central location. Visit our Guadalajara travel guide
Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100

What's nearby

  • Plaza de Armas which includes a city, a square or plaza and a church or cathedral
    Plaza de Armas
    9 min walk - 0.8 km
  • Metropolitan Cathedral featuring heritage architecture, a church or cathedral and religious elements
    Guadalajara Cathedral
    10 min walk - 0.9 km
  • Degollado Theater which includes interior views and theater scenes
    Degollado Theater
    14 min walk - 1.2 km
  • Parque Revolucion
    1 min walk - 0.1 km
  • Teatro Diana
    15 min walk - 1.3 km

Getting around

  • Juarez Station
    2 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    43 min drive

Restaurants

  • Chai
    3 min walk
  • Okuma
    1 min walk
  • La Gozadera Cantina Bar
    3 min walk
  • Tortas La Bendición
    2 min walk
  • Vancouver Wings
    1 min walk

About this property

Hotel Portobelo

Hotel near Guadalajara Cathedral
Close to Avienda Chapultepec, Hotel Portobelo provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site Mexican cuisine restaurant, PBH, serves breakfast. In addition to a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Continental breakfast (surcharge), extended parking and smoke-free property
  • A front desk safe, a 24-hour front desk and multilingual staff
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 86 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as first-run films and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with premium channels and first-run films
  • Daily housekeeping, desks and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults and MXN 130 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

A car is recommended for transport to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Is Hotel Portobelo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Portobelo?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Portobelo on 8 Mar 2026 start from AU$84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Portobelo?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Portobelo?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Portobelo?

Checkout is at noon.

Where is Hotel Portobelo located?

Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Parque Revolucion and Guadalajara Cathedral. University of Guadalajara Assembly Hall and Templo Expiatorio del Santisimo Sacramento are also within 10 minutes. Juarez Station is only a 2-minute walk and Plaza Universidad Station is 10 minutes.

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Reviews

Hotel Portobelo Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 1490 out of 1880 reviews
Rating 8 - Good. 284 out of 1880 reviews
Rating 6 - Okay. 62 out of 1880 reviews
Rating 4 - Poor. 14 out of 1880 reviews
Rating 2 - Terrible. 30 out of 1880 reviews

Reviews

10/10 Excellent

Diego Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Clean establishment, friendly staff and easy self parking … highly recommended
Stayed 8 nights in Jan 2026

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities
Great staff, Rooms were very nice.
Stayed 3 nights in Oct 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean , good service 👍👍
Stayed 5 nights in Jan 2026

8/10 Good

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean and the staff very courteous
Stayed 1 night in Nov 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portobelo offers a good price/quality relationship, staff is great and professional, great for a quick stopover or a longer stay, make sure to get a large room for longer stays.
Stayed 1 night in Nov 2025

10/10 Excellent

Miguel

Liked: Amenities
People at the desk were very friendly, the room was clean, and the beds were very comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Good corner location
Stayed 3 nights in Oct 2025

10/10 Excellent

andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotels had everything. Safe Quiet Dining options Transportation Easy Parking it has it all. Very affordable
Stayed 8 nights in Oct 2025

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities
This service is good I am people it’s nice very polite
Stayed 1 night in Nov 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel because it’s surrounded by restaurants, fast food, shops and it’s a 10 minute walk to the cathedral. The staff is very friendly and are quick to respond to any problem you may have. I also love the fact that this hotel has room service 24 hours and serves breakfast lunch and dinner and it also has a nice bar. I highly recommend it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Emiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideal to many tourist sites and dining places. The women receptionists could be better and nicer with a little more friendliness.
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Beautiful. Modern. Comfortable. Great bar and restaurant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all so helpful and attentive. We had landed so early in the morning that we had arrived at around 8am or 9am and just decided to stay in the lobby until we could check in at 3pm. We were so tired we ended up falling asleep and the receptionist let us check in at 11am so we could rest! I don’t know any other place that would do that! We are so grateful with the staff and the hotel is very clean.
Stayed 4 nights in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Great service, room was very clean.
Stayed 8 nights in Feb 2026

10/10 Excellent

Diego Ignacio

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and very easy parking
Stayed 3 nights in Feb 2026

10/10 Excellent

Jesus Alejandro Fletes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Guadalupe Javier

Liked: Cleanliness, property conditions & facilities
Great place, little noisy due to renovation.
Stayed 2 nights in Jan 2026

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, always very friendly. The rooms are new and very clean
Stayed 8 nights in Dec 2025

10/10 Excellent

Bernardo

Liked: Cleanliness, property conditions & facilities
Like always, people nice, place very clean, no complaints.
Stayed 2 nights in Dec 2025

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Everyone was friendly; the room was clean and the hot water was plentiful.
Stayed 7 nights in Nov 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The room was completely renovated.
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Exelent
Stayed 2 nights in Jan 2026

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities
Excellent hos
Stayed 5 nights in Dec 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Excellente
Stayed 19 nights in Dec 2025