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Hotel Portobelo

3.0 star property
Hotel with free parking, near Guadalajara Cathedral

Photo gallery for Hotel Portobelo

Relax in our spacious seating area with a comfortable sofa and armchair, surrounded by a sleek coffee table and floor.
Two single beds with white linens and wooden headboards, a marble bedside table, and geometric patterned wallpaper.
Experience the welcoming ambiance of our outdoor corridor, illuminated by wall-mounted lights and accented with a potted plant.
Relax in our inviting lobby with a comfortable sofa, coffee table, and floor lamp.
Relax in the stylish lobby with comfortable seating, a TV, and a bar area.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
The current price is AU$74
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Two single beds with matching headboards and a large window with sheer curtains.

Standard Double Room (Dos Camas Matrimoniales)

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
Pillow-top bed
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Relax in a stylish room with a large bed, sofa, and desk, surrounded by floral wallpaper and natural light.

Standard Room

9.4 out of 10
Exceptional
(205 reviews)

Highlights

Soundproofed
Air conditioning
HDTV
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
Pillow-top bed
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100

What's nearby

  • Guadalajara Cathedral - 10 min walk - 0.9 km
  • Degollado Theater - 14 min walk - 1.2 km
  • Avienda Chapultepec - 17 min walk - 1.5 km
  • Applicant Service Center - 2 min drive - 2.0 km
  • Minerva Roundabout - 4 min drive - 3.8 km

Getting around

  • Juarez Station - 1 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 32 min drive

Restaurants

  • ‪Restaurante Bar Milenarios - ‬3 min walk
  • ‪Chai - ‬3 min walk
  • ‪Vancouver Wings - ‬2 min walk
  • ‪Livin Café - ‬2 min walk
  • ‪Okuma - ‬1 min walk

About this property

Hotel Portobelo

Hotel near Guadalajara Cathedral
Close to Avienda Chapultepec, Hotel Portobelo provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site Mexican cuisine restaurant, PBH, serves breakfast. In addition to a business centre, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Continental breakfast (surcharge), extended parking and multilingual staff
  • Free newspapers, a lift and smoke-free property
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 86 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as first-run films and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with premium channels and first-run films
  • Daily housekeeping, desks and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • PBH

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults and MXN 130 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

A car is recommended for transport to and from this property
Parking height restrictions apply

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Frequently asked questions

Is Hotel Portobelo pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Portobelo?

As of 6 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Portobelo on 31 Aug 2025 start from AU$73.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Portobelo?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Portobelo?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Portobelo?

Checkout is at noon.

Where is Hotel Portobelo located?

Located in Downtown Guadalajara, this hotel is within a 15-minute walk of Parque Revolucion and Guadalajara Cathedral. University of Guadalajara Assembly Hall and Universidad de Guadalajara are also within 10 minutes. Juarez Station is only a 2-minute walk and Refugio Station is 10 minutes.

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Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1258 out of 1604 reviews
Rating 8 - Good. 254 out of 1604 reviews
Rating 6 - Okay. 52 out of 1604 reviews
Rating 4 - Poor. 11 out of 1604 reviews
Rating 2 - Terrible. 29 out of 1604 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful time and I would definitely recommend this hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Gloria

Liked: Cleanliness
The staff and the hotel were wonderful
Stayed 10 nights in Jun 2025

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and in a central area of town. Very friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here we enjoyed our stay
Stayed 3 nights in May 2025

10/10 Excellent

Karina Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing super clean and the food from the restaurant is so good, definitely we will go back, thanks
Stayed 3 nights in May 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 6 nights in Jul 2025

10/10 Excellent

Gilbert M.

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Clean and spacious modern rooms!
Stayed 2 nights in Jun 2025

10/10 Excellent

Arthur

Liked: Staff & service, amenities, property conditions & facilities
The entire staff was very polite and had great customer service skills. The hotel was very clean and in a central location. The area was very safe.
Stayed 1 night in Jul 2025

8/10 Good

William

Clean well managed hotel in a great location. Perhaps the most reasonable hotel I have stayed at price wise. Highly recommended.
Stayed 5 nights in Jun 2025

10/10 Excellent

Alejandro

Liked: Staff & service, amenities, property conditions & facilities
Nice, clean abd sage !! Great locstion !
Stayed 6 nights in Jul 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly! Great property and the restaurant was good and affordable!
Stayed 6 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place to stay close to center of the city and restaurants it's safe but always take you're precaution never hurts
Stayed 2 nights in Jul 2025

6/10 Okay

Antonio

Hotel restaurant is nice and convenient
Stayed 4 nights in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente 👌
Stayed 2 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Its a simple hotel not toofancy just right for you to stay.its at a busy area but you cant hear nothing inside.
Stayed 4 nights in Jun 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel and so well located

Good hotel and super organised and helpful staff
Stayed 2 nights in Apr 2025

6/10 Okay

Jeffrey

Hotel housekeeping is great. Clean and comfortable rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Super fun and clean
Stayed 4 nights in Jun 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jul 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service
Area around the hotel is not pleasing. Housekeeping staff are excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Olga

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service and very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Quang

Liked: Cleanliness, amenities, property conditions & facilities
I like this hotel. I will stay here again next time i visit GDL. it was clean, have everything i needed. It was close to a lot of restaurants and attractions. Staffs were nice and helpful. I'm glad my reservation wasn't able to be cancelled lol.
Stayed 3 nights in Jun 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, close to historical center 5-8 minutes walk distance, door front metro station, best of reasonably priced, 24 hour restaurant/room service of authentic Mexico food😀
Stayed 6 nights in Apr 2025

10/10 Excellent

Bernardo de Jesús Lomeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love all
Stayed 2 nights in Jul 2025

10/10 Excellent

mark

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here many times over the years always enjoying great friendly staff. If an issue came up like air conditioning not working, it was promptly taken care of.
Stayed 6 nights in May 2025