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Reviews of Casa Zapopan Hotel

2 out of 5
Casa Zapopan Hotel
228 Avenida Manuel Ávila Camacho, El Capullo, Zapopan, JAL

Reviews

5.8
Rating 10 - Excellent. 7 out of 41 reviews" "
Rating 8 - Good. 7 out of 41 reviews" "
Rating 6 - Okay. 11 out of 41 reviews" "
Rating 4 - Poor. 6 out of 41 reviews" "
Rating 2 - Terrible. 10 out of 41 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is so expensive, lack of air conditioner, and poor service.
Stayed 2 nights in Jul 2023

4/10 Poor

Lina

Stayed 4 nights in Nov 2022

4/10 Poor

Lina

Disliked: Cleanliness
Good price Broken bathroom No ac
Stayed 2 nights in Nov 2022
Response from Daniel Ortiz Recepción. on 10 Jan 2023
.

2/10 Terrible

Juan P. Navarro

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very sad to visit this place, location is ok, but horrible service, and the rooms are just , something else, i was given a room that someone else took the key, therefore o was not able to be or to feel secure with out locking the door, ver SAD experience
Stayed 2 nights in Sep 2022
Response from Daniel Ortiz Recepción. on 4 Oct 2022
this person did not even want to pay and did not pay the expedia TAX, should not be allowed to comment here, we are sorry that your experience was not satisfactory.

6/10 Okay

MAC

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It was very clean but they are outdated, they dint take debit/credit payments. My husband and I had to look for ATM at 2:09AM. Then I was under the impression I oaid fir my rooms through expedia and they said no.
Stayed 1 night in Mar 2019

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo no hay un letrero visible con el nombre del hotel y el acceso no es muy intuitivo
Stayed 1 night in Nov 2023

8/10 Good

Carlos Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien solo un poco obscura cuán ingresamos, pero ya en la noche si estaba bien iluminada
Stayed 1 night in Nov 2023
Response from danny on 16 Nov 2023
gracias por su respuesta.

8/10 Good

Aide Alejandra

Stayed 2 nights in Nov 2023

2/10 Terrible

RESET

Stayed 6 nights in Sep 2023
Response from danny on 16 Nov 2023
gracias por su respuesta.

4/10 Poor

FERNANDO

Business traveller
Disliked: Room comfort
Triste
Prometieron que habría dos camas individuales y una matrimonial y solo fueron dos minicamitas.
Stayed 1 night in Sep 2023
Response from danny on 18 Oct 2023
buen dia lamentamos la confucion la plataforma cuando traduce a veces lanza Y en lugar de O, HOTEL CASA ZAPOPAN.

2/10 Terrible

Ma Magdalena

Stayed 2 nights in Jul 2023

2/10 Terrible

CHRISTOPHER ALFREDO

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lo que me gustó es que esta cerca del hospital y lo que no son los alrededores y aparte no respetaron mi reserva
Stayed 2 nights in Mar 2023
Response from . on 25 Apr 2023
.

8/10 Good

Samuel Enoc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022
Response from Daniel Ortiz Recepción. on 10 Jan 2023
muchas gracias por su calificacion.

6/10 Okay

Salvador Eduardo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Esta muy cerca de zapopan centro es una gran ventaja. El wifi es de muy mala calidad La televisión se oye muy poquito El baño es muy estrecho y al bañarse hay salida de agua del baño a la recamara, el baño no tiene ventana por lo que se filtra el sonido
Stayed 2 nights in Sep 2022

6/10 Okay

MARIO VILLANTES

Travelled with family
Liked: Staff & service
Disliked: Amenities
Cumple
Stayed 1 night in May 2022

2/10 Terrible

Oswaldo

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Reserva sin válidez
Todo muy bien excepto que no me hicieron válida la reservación porque dicen que no trabajan con esta página y no cobran $200 de depósito, son $400 por ese concepto
Stayed 1 night in Mar 2022

6/10 Okay

Pablo

Business traveller
Disliked: Staff & service
Stayed 1 night in Dec 2021

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel para personas que tienen un paciente en alguno de los dos hospitales que estan pegados. Habitaciones sucias, viejas y malas condiciones.
Stayed 1 night in Oct 2021

10/10 Excellent

JOSE JUAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cerca del auditorio Telmex
Rápida la recepción. Y cerca del lugar a donde fui Muy buena ubicación. Y muchos lugar si de comer y desayunar
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Esta casa não é uma casa
Se pretende passar uma temporada em Zapopan e tomar um banho quente diariamente, certamente terá outros lugares à sua disposição e quem sabe a preços mais acessíveis. A experiência de uma noite é aceitável, mas não é um espaço onde possa passar muito tempo confortavelmente.
Stayed 1 night in Oct 2021

2/10 Terrible

Fabian

Stayed 1 night in Jul 2021

6/10 Okay

jose jorge

Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
es un hotel básico. pero el servicio de recepción no fue tan agradable, y no tiene estacionamiento, y eso es super importante¡¡
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Economico
El servicio es muy económico sin embargo, es un alojamiento muy básico en donde solo por un día o dos te saca de apuros pero más días no es recomendable.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

6/10 Okay

Caro, Colima

Business traveller, Travelled with partner
Liked: Staff & service
El baño y por consiguiente la recamara olía muy mal y debíamos estar poniéndole perfume y cloro a cada rato al lavabo y regadera
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service
Las trabajadoras muy amables, lo malo es que la habitación solo contaba con un foco, las condiciones del baño no eran muy buenas, llaves con zarro asi como la regadera. La habitacion no contaba con algun escritorio ni con botes de basura (solo el del baño) La television muy pequeña. Lo que me gustó fue el wifi, señal muy buena y rapida.
Stayed 2 nights in Sep 2019

10/10 Excellent

Karina Sarai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
No tiene estacionamiento, la pension esta como a 500 mts. Fue lo que no me gusto.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pedí cama matrimonial y nos dieron habitación con dos individuales... Había una cucaracha... Y pues eso fue bastante desagradable
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

2/10 Terrible

ana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me dijeron que no tenían la reservación de Expedia, la persona para la que era la habitación tuvo que hacerla ahi. Las fotos del hotel y de la habitación no muestran lo que realmente es. En las fotos se ve mucho mejor que lo que es la realidad.
Stayed 1 night in Nov 2018

10/10 Excellent

STEPHANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ubicado en muy buena zona, buen servicio, limpio y cómodo.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Hotel con buena ubicación, en el centro de Zapopan. Solo las sábanas tenían un olor desagradable, en si no a sucio, si no a mucho cloro.
Stayed 1 night in Nov 2018

6/10 Okay

Oswaldo

Disliked: Room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Maria guadalupe

Disliked: Staff & service
Pague 2 veces mi estancia
Me cobraron otra vez antes de entrar al hotel
Stayed 1 night in Sep 2018