Grote Berg Apart Hotels

"I am an avid traveler, especially to the Caribbean and I was quite disappointed with my stay at The Rif in Curacao. Firstly, they never responded to any of my messages on the app leading up to my stay to confirm a crib for my son and balloon decor for the room. All of wish I had to take care of once I landed. Then, once we arrived and checked in, I had to call front desk multiple times for the crib. We waited in the room for 2 hours just to ensure arrival. Next, the hospitality from the staff was poor. When walking in the halls, housekeeping does not acknowledge you or say, "Good Morning". We would always say it first and sometimes not get a response back. I can't say all but quite a few were like this. The buffet is just average and the options are limited. The specialty restaurants are limited with small portion sizes. The waitstaff at the restaurants were the same, some will greet you and others would not. During our 5 days there, we had someone come around twice to offer coffee and tea during breakfast. Also, it is very much a self-service place. While at the beach or pool, you have to get your own drinks at the bar. The lady at the towel stand gave me an attitude when I asked for 3 towels for my family of 3 and told me should only give me two, when I had to state again that I have 2 other family members that need this. Nathanial, the attendant that helped with our luggage on arrival was very nice and courteous. I will never return to the Rif. "

"Everything was good except smelly towels in room"

"Beautiful resort!"

"Friendly staff, nearby everything, great bar and casino. The only down side was that there was no hot water for the whole stay due to plumbing issues so it was not pleasant to shower but they were aware of and reportedly actively working on it and something outside of their control. "

"Room #291 is the best!"

"Service was ok. The staff wasn’t accommodating to the car rental company bringing the car I rented"

"Very nice room, good restaurants. Walking distance to everything. Nice staff"

"Amazing staff, very friendly and accommodating. We stayed in one of the 3 bedroom villa. Beautifully decorated and clean. "

"Hospitality, location, and the vibes on the weekend. "