Greystone Hotels, St. Helena

"Clean. Friendly staff"

"An expedited check in and luggage delivery to the premium 2 bed condo was appreciated. Everything was very nice and we will return! One comment was that we wouls have enjoyed a smart TV for streaming. Other than that, everything was wonderful!"

"I absolutely loved this place! We arrived super early, and they were able to check us in ahead of schedule. The hotel and restaurant staff were extremely friendly. It was conveniently located right next to a golf course and pickleball courts, which we really enjoyed. The pool and spa area were clean and well-maintained. My only complaint is that they only offer fresh-baked cookies at check-in, and since we stayed for four days, I found myself craving them each day, haha! Unfortunately, they weren't available on the menu to order. "

"Rooms were clean staff was friendly "

"When I arrived the front desk staff refused to swipe my credit card when the chip wouldn't pick up, she said she wasn't allowed because people had desputed their charges, not sure how that's relevant to how you run it. There were no towels in the room at all and the room smelled like old food"

"Needs updating my room had bugs flying around the bathroom"

"No había persona que nos hablara en español"

"We very much enjoyed our stay! Our room was spacious, well appointed and comfortable. We spent some time in the hot tub"

"Pros - Beautiful decor/architecture. Convenient walking distance to shops, restaurants and transportation in the historic downtown Railroad district. Very helpful staff. Restaurant/bar conveniently located on site. Free WiFi. Available parking. Cons - Large homeless population in vicinity. Restaurant not affiliated with hotel so no room service availability and closes early. Slow/weak Wifi. Parking is offsite about half a block away and not totally secure. Depending on how you book your reservation, you may have to pay an additional $15.00 per night for parking or you can chance finding a spot on the street for free. Somewhat busy intersection so be prepared for street traffic noise which subsides later in the evening. Overall, Cons aside, we had a nice stay."