Grey Rock Casino Tours and Activities

Close to 11pm and there were reportedly 24 other guests still waiting to get into their rooms ahead of me. Then, when I was trying my luck at the front desk, both of my credit cards were repeatedly "declined" when trying to pay the deposit, something I have never experienced before (I had used the one card about 15 minutes earlier, and I used the second card later that night, so the cards were not the problem). I was told, "Get another credit card," which is a ridiculous thing to tell a guest trying to get into their room. I strongly suspect that this was a ploy to get people to give up and leave the hotel. I came back in a few minutes later to get the staff member's name, and I saw another guest holding multiple credit cards in his hand looking exasperated.

floor was sticky, front desk was rude, elevator was creaky

Stayed in King Room, comfortable bed, good size room with natural light. Staff friendly and helpful