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"The tub had a yellow film and hair from the previous customer. The phone was not operational. The television had 3 channels. They should have just taken it out and charged less. The windows were completely see through and there were blackout curtains but no blinds so you either had a pitch black room or everyone could see straight into it. Overall I was not looking for luxuries, just a comfortable stay but I felt like it was not as clean as it could have been and the devices could have at least been useful. "

"Parking was absolutely horrible"

"Staying is peaceful and the rooms clean."

"This was my fifth stay at the Best Western in Easton. I was sad to discover that since my last visit several months ago, the hotel has started using very strong scented products for cleaning and/or air freshening. I’ve kept coming back because I love the rooms, the staff, the hot breakfast and free bottles of water. The lobby is perfect for me: a small business area, snack shop, seating, tastefully decorated. But I have asthma. Seriously, I thought I’d found a place I could breathe in. But this time, from the lobby to the elevator, to the hall, and (darn) in the room, the scent was really strong. In the room, I sat for about 15 minutes before breathing became uncomfortable. So I grabbed a damp washcloth and scrubbed the table and nightstand until the washcloth stank. It helped, but even still, when I got home and unpacked, my pajamas were saturated with this scent. Even at breakfast, I happened to be standing at the coffee counter when staff came through and wiped down. That same perfume. Guys, please please please go back to the cleaning products you used before, or at least block off a section of rooms that are neutrally scented. I promise it’s not just me. This new stuff is toxic."

"Very clean ! Pillows were so soft it felt like I was sleeping on a cloud ! "

"Everything we needed for a 1 night stop."

"Just had a old mildew smell on second an third floor"

"Breakfast mediocre. Noisy heating unit in-room, needs the 'constant run' feature "

"No housekeeping until i complain and got day before check out the night before check out I was locked out my room and maintenance had to break the door open to let me in and instead of giving me a better safe working room they left me in the room with the door broke and not able to close it and I have video and photos of the whole thing"