2 Bedroom Beach View Penthouse | Terrace/patio

Reviews of Souda bay penthouse

Souda bay penthouse
15 Simmachon, Chania

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

7.4/10

Cleanliness

8.0/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Wonderful apartment. Great stay.
Lovely spacious apartment, great location. Host was so helpful and checkin and out so easy. Would definitely come back.
On the balcony
On the balcony
View
Stayed 13 nights in Mar 2023

10/10 Excellent

Kristaq

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Large kitchen and big living room. Very clean and quiet place. It’s nice if u have your own transportation , only 10min from Chania.
Stayed 3 nights in Aug 2022

2/10 Terrible

Jan

Disliked: Cleanliness, room comfort
Ubeboelig leilighet
Dette var ett ubeboelig, urent og rett og slett en plass jeg ikke vil anbefale noen å leie. Vi hadde bestilt to uker, men var kun innom og fant ut at ville ikke vi tilbringe to uker her, og leide oss inn ett annet sted. Vi har ikke fått noen beklagelse
Stayed 14 nights in May 2023
Response from Giorgos on 24 May 2023
Dear Jan,I would gladly apologise if you were answering one of my 5 messages that i was asking you what was the problem and what was unclean... Since you are not answering us i assume that you just made a fast booking without thinking too much and without reading the descriptions carefully. In that case i would like to tell you that it is very unfair to write a review like this and more unfair to blame our cleaning lady that works for us.. (you know if i was taking serious your review maybe this lady could loose her job) but i work with her 3 years now and i know that she cleans very well and me and our guests are very satisfied!Since you did not even ask for a refund and you just left in half an hour from the house it is obvious that you made a wrong booking.. Since you you had a 2 weeks reservation and you say that "it was unclean" why you did not ask or even better "demand" from us to clean asap ? and instead of that you left with out even asking to clean or for a refund? it is obvious that you made a wrong booking.. and it is obvious that you made an unfair review. If you have some dignity (which i doubt) you should ask to change this review.. it is not my fault if you did a wrong booking and more than that it was not a fault from our cleaner to blaim her.