On the beach, sun-loungers, beach umbrellas, beach towels
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Reviews of Rethymno Mare & Water Park - All inclusive

5 out of 5
Rethymno Mare & Water Park - All inclusive
Skaleta, Crete, Rethymno, Crete Island

Reviews

8.0

Very good

Rating 10 - Excellent. 11 out of 31 reviews" "
Rating 8 - Good. 9 out of 31 reviews" "
Rating 6 - Okay. 9 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

8.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
this Hotel is not 5 stars hotel, barely 3 stars.
Stayed 4 nights in Aug 2022
Response from MICHELE on 31 Aug 2022
Dear customer, thank you for taking some time for your comment on Expedia, You will allow me to mention that your comment is very negative for our Hotel and does not correspond to reality. It is unfair to degrade us because we are trying all the hotel staff to meet your requirements and satisfy your wishes. Thank you, however, and we promise that on your next visit to our hotel we will satisfy you completely

6/10 Okay

DANIEL

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2021
Response from M.T on 13 Oct 2021
Dear Mr. Daniel, hello, We are very sorry that your stay in our hotel did not meet your expectations. Your comments motive us to improve our service to our customers. We wish you all the best.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great facilities. Staff outstanding. My family stayed there for 10 days and we enjoyed every minute.I would recomend Rethymno Hotel and Water Park to anyone. We will definitely visit again.
Stayed 11 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from Rethymno Mare & Water Park on 23 Sept 2019
Thank you for your rating Rethymno Mare & Water Park Hotel Management

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2019
Response from Rethymno Mare & Water Park on 3 Sept 2019
Dear Anonymous, thank you for staying at our hotel and your rating afterwards. Kind regards Rethymno Mare & Water Park Hotel Management

10/10 Excellent

Elwira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful place, delicious food, nice service, I recommend
Stayed 5 nights in Apr 2019
Response from Hotel Management on 19 Apr 2019
Dear Elwira, thank you very much for your feedback and the rating! We are happy that you enjoyed your stay with us and do hope to welcome you back. Rethymno Mare & Water Park Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2017
Response from Hotel Management on 28 Mar 2019
Dear Anonymous, thank you for rating the hotel online and we do hope to have the pleasure of welcoming you. Rethymno Mare & Water Park Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Been there 6 times in under 3 years! Keep coming back for the amazing staff, scenery, atmosphere and peace.
Response from Hotel Management on 28 Mar 2019
Dear Anonymous, thank you for your review and we do hope to have you back many more times in the future. Kind regards Rethymno Mare & Water Park Hotel Management

8/10 Good

Egle, Twickenham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & attentive staff, but not the beach!
Hotel itself is very lovely and staff very attentive. We had superior room with big balcony and sun loungers. Cocktails in the bar like margarita and mohito we amazing and included in AI!! However there are no 2 restaurants or a la carte as advertised, but we heard they will open Cretan restaurant by the top pool. Private beach is not what you expect at all, unfortunately it's dirty and very very small and to get in the water you need special shoes as pebbles and rocks hurt your feet otherwise. Also beach and hotel divides by a main road & noise from trucks and buses whilst you by the pool do annoy sometimes. If you expect just to stay at the hotel then it's the right place to go, but if you like the white sand beach destination, then it's not for you!!
Response from Hotel Management on 28 Mar 2019
Thank you for your review Rethymno Mare & Water Park Hotel Management

6/10 Okay

Nicolai

Travelled with family
Liked: Cleanliness, staff & service
Dejlig pool men kedelig mad.
Hotellet er lettere slidt og især maden var for ensformigt med sammenkogte retter de fleste dage uden den store variation. Hotellet ligger ikke i gåafstand til restauranter, hvorfor de fleste gæster vil vælge all inclusive. Drikkevand på værelset skulle betales særskilt, hvilket ikke var tilfredsstillende. Poolen var fin og personalet var også flinke og imødekommende. Bedst egnet til børnefamilier med små børn og ikke som os med teenager. Slidt tennisbane og ikke noget fitnessrum.
Stayed 7 nights in May 2022

6/10 Okay

Verified traveller

Stayed 8 nights in Oct 2019
Response from Rethymno Mare & Water Park on 26 Oct 2019
Thank you Rethymno Mare & Water Park Hotel Management

10/10 Excellent

Gilles, Quimper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était super ambiance propreté nourriture excellente un seul petit problème pas de WiFi dans les chambres si non parfait
Stayed 6 nights in Oct 2019
Response from Rethymno Mare & Water Park on 21 Oct 2019
Dear Gilles, thank you for your feedback and the good rating, which is very important to us. Kindly be informed that WiFi is available only in public area. We thank you once again and remain With kind regards Rethymno Mare & Water Park Hotel Management

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Ensin saimme huoneen, joka ei vastannut varaamaamme huonetta. Se oli epäsiisti ja meluisa. Saimme mahdollisuuden vaihtaa huonetta. Royalin puolella siisti huone, mutta huono äänieristys. Ystävällinen palvelu, upeat maisemat ja kauniit istutukset. Ruoka maistui meidän perheelle. Yksi avain koko perheelle liian vähän .
Stayed 7 nights in Oct 2019
Response from Rethymno Mare & Water Park on 14 Oct 2019
Dear Anonymous, we thank you for your feedback, from which we are happy to read that after your room change you enjoyed your stay with us. We are also happy that you mention the service, the good food quality and the view. Hoping to have the pleasure of welcoming you back, we remain in the meantime With kind regards Rethymno Mare & Water Park Hotel Management

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Bon séjour cependant la chambre et la salle de bain étaient vraiment très ancienne Poubelle salle de bain cassée, baignoire à remous plus de 20 ans ,remonté de l’eau de la baignoire par la trappe d’évacuation, cet établissement ne devrait pas avoir 5 étoiles Personnels et équipements extérieur bien
Stayed 7 nights in Sep 2019
Response from Rethymno Mare & Water Park on 10 Oct 2019
Dear Anonuymous, we thank you for your feedback and would like to inform you that every single comment from our guests are taken into serious consideration. With kind regards Rethymno Mare & Water Park Hotel Management

6/10 Okay

FORITANO

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from Rethymno Mare & Water Park on 3 Oct 2019
Dear FORITANO, thank you for spending your holidays at the Rethymno Mare & Water Park hotel and for your rating. Kind regards Rethymno Mare & Water Park Hotel Management

10/10 Excellent

Rémi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne installation, service & animation de qualité
Superbe sejour entre amis au Rethymno Mare Hotel. Bel hôtel, beaucoup d'installations, et surtout un service 5 étoiles avec des équipes à la fois très professionnelles tout en restant très amicale. Un grand merci à l'équipe d'animation et à toute l'équipe de l'hôtel qui a été adorable avec nous tout au long de notre séjour (spéciale dédicace à Franck et à Nikos ) !
Stayed 7 nights in Aug 2019
Response from Rethymno Mare & Water Park on 14 Sept 2019
Dear Remi, what a wonderful and kind feedback! We are absolutely thrilled to hear that you enjoyed your stay with us and left with the best impressions and memories. Rest assured that your kind words will be handed over to all our team members. We do hope to have the pleasure of welcoming you back and thanking you once again for the good rating, we remain With kind regards Rethymno Mare & Water Park Hotel Management

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 10 nights in Aug 2019
Response from Rethymno Mare & Water Park on 5 Sept 2019
Thank you for your feedback and we do hope to see you again. Rethymno Mare & Water Park Hotel Management

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour dans cet établissement. La situation est très bonne pour découvrir cette magnifique île. L’établissement est très bien entretenu, les piscines parfaites, la restauration et le bar excellent. Le personnel est vraiment sympathique. Cet hôtel a vraiment été une belle découverte pour nous. Le seul bémol que je peux noter c’est que notre chambre ne faisait pas partie de celle ayant été rénovée. La décoration était datée et pas de douche mais une baignoire. Cependant, la literie est excellente et la chambre plutôt bien équipée. La vue mer à 180 degrés fait le reste !
Stayed 7 nights in Aug 2019
Response from Rethymno Mare & Water Park on 28 Aug 2019
Dear Anonymous, thank you very much for this wonderful review. We are happy to hear that you enjoyed your stay with us and do hope to have the pleasure of welcoming you back. Kind regards Rethymno Mare & Water Park Hotel Management

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
El complejo y el hotel em si es estupendo, deberían mejorar la limpieza y la variedad de la Comida del todo incluido.
Stayed 11 nights in Jul 2019
Response from Rethymno Mare & Water Park on 23 Aug 2019
Dear Anonymous, we thank you for your feedback on expedia, which will be taken under consideration. Hope to see you again Rethymno Mare & Water Park Hotel Management

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week there with our children. The place and people were exellent!
Stayed 7 nights in Jul 2019
Response from Rethymno Mare on 8 Aug 2019
Dear Anonymous, we thank you very much for your wonderful feedback and are more than happy to read that you enjoyed your stay with us. Hope to see you again soon! Kind regards Rethymno Mare & Water Park Hotel Management

4/10 Poor

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
- Poolumgebung nicht sauber / während des Tages nie kurz gereinigt - Garten / Blumen ungepflegt - Zimmer gut, Sauberkeit lässt zu Wünschen übrig - Essen katastrophal, keine Abwechslung, durchschnittliche Qualität, nichts fürs Auge
Stayed 14 nights in Jul 2019
Response from Rethymno Mare & Water Park on 30 July 2019
Liebes Mitglied Anonymous, vielen Dank fuer Ihr Feedbeck bei Expedia. Wir bedauern aufrichtig, dass Sie mit unserem Service nicht zufrieden waren, obwohl wir in Punkto Sauberkeit und Essen immer die besten Kommentare erhalten. Mit freundlichen Gruessen Rethymno Mare & Water Park Hotel Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel magnifiquement entretenu. Calme, reposant et le personnel est très accueillant et à l'écoute. Un peu loin des commerces.
Stayed 7 nights in Jul 2019
Response from Rethymno Mare & Water Park on 12 July 2019
Dear Anonymous, thank you very much for your kind feedback, which is very much appreciated. Best regards Rethymno Mare & Water Park Hotel Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Geen wifi op de kamer. Verder een super hotel. Tot onze verassing kregen we een kamer met eigen zwembad.
Stayed 8 nights in Apr 2019
Response from Rethymno Mare & Water Park on 7 May 2019
Dear Expedia Member, we thank you for your review and the nice feedback. Please note that free Internet is available only in public areas. Rethymno Mare & Water Park Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Hotel Management on 28 Mar 2019
Dear Anonymous, thank you for staying at the Rethymno Mare & Water Park Hotel and for your comment at the internet with the best possible score. We do hope to have you back soon and remain with best regards Rethymno Mare & Water Park Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell
Mycket trevligt hotell med trevlig personal. Verkligen värt pengarna.
Stayed 3 nights in Jun 2018
Response from Hotel Management on 28 Mar 2019
Dear Anonymous, thank you for your wonderful comment, which will be very well received by our team members. Hoping to have the pleasure of welcoming you back in the future, we remain With kind regards Rethymno Mare & Water Park Hotel Management

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet stay near Rethymno
A nice and pleasant stay with a very good view of the sea and excellent service! the cable TV lacking English channels but you have plenty of things to do in the hotel and out - Crete is wonderful
Stayed 5 nights in Oct 2017
Response from Hotel Management on 28 Mar 2019
Dear Gabriel, thank you for your review, from which we are very happy to read that you enjoyed the service at the hotel and the wonderful island of Crete. We do hope to have the pleasure of welcoming you back in the future and remain in the meantime With best regards Rethymno Mare & Water Park Hotel Management

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Bra ekonomi klass hotell
Maten, poolen och servicen var bra. Bra sängar men rummen verkar vara lite slitna. Ett bra hotell med tanke på priset.
Response from Hotel Management on 28 Mar 2019
Thank you for your review Rethymno Mare & Water Park Hotel Management

6/10 Okay

Tommy, Trollhättan

Liked: Cleanliness, staff & service, property conditions & facilities
Ej barnvagns vänligt. Mycket trappor och små hissar
Response from Hotel Managment on 28 Mar 2019
Thank you for your review Rethymno Mare & Water Park Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Hotel Management on 28 Mar 2019
Thank you for the best possible score! Rethymno Mare & Water Park Hotel Management

6/10 Okay

nariné

Liked: Staff & service, property conditions & facilities
Proche de la plage
C'est un hotel tres bien je reviendrai avec plaisir
Response from Hotel Management on 28 Mar 2019
Thank you for your review Rethymno Mare & Water Park Hotel Management

8/10 Good

Marion, Paris, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommande cet hôtel!
Très bonne qualité du personnel, personnel multilingues, 2 piscines, 1 buffet varié, chambre avec vue sur la mer + jaccuzzi, pas mal d'activités, un club enfant. L'hôtel est situé à 10-15 minutes de Rethymno, petit bémol sur la plage (de nombreux galets dans l'eau qui ne facilitent pas la baignade!) Plage situé à 2-3 minutes à pied de l'hôtel, avec transat, parasols, personnel qui vous propose boissons ou pastèque! Recommande cet établissement !
Response from Hotel Management on 28 Mar 2019
Merci pour votre commentaire. Rethymno Mare & Water Park Hotel Management