Oniros Executive Suite | View from room
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Reviews of Oniros Residences

3.5 out of 5
Oniros Residences
Platia Eleftheriou Venizelou Souda, Chania, Crete Island

Reviews

9.6

Exceptional

Rating 10 - Excellent. 31 out of 37 reviews" "
Rating 8 - Good. 4 out of 37 reviews" "
Rating 6 - Okay. 2 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Travelled with partner
Liked: Property conditions & facilities
What an amazing hotel! We only spent one night but would have loved more time there. Excellent staff!
Stayed 1 night in Mar 2024
Response from Afroditi Vomvolaki , Reservations Mngr on 30 Mar 2024
Dear Debbie,Thank you very much for your positive feedback! nice to hear you enjoyed your stay with us. We hope to have the chance to accommodate you for more days in the future!!Best Regards

10/10 Excellent

Dawson

Stayed 2 nights in Dec 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Eleonore

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Afroditi, Oniros Residences Reservations Dpt on 2 Oct 2023
Thank you!

8/10 Good

ronen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean, beautiful, well designed with a determination to provide comfort and conveniences for guests. The food was delicious and well presented. The concierge was extremely accommodating. I travel extensively. This petite property ranks very high when compared to some of the other well known properties. The in room amenities added noticeable attention to the deliberate detail to comfort guests. In addition, I received a call 2 hours after I checked out that I had forgotten my watch. The hotel once again presented a willingness and honesty to do everything possible to return my personal property. I highly recommend this property. I will most definitely return for another stay when in this area again
Stayed 1 night in May 2023

10/10 Excellent

elizabeth, Park City

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Conveniently located to the airport and in a nice area where you can walk for restaurants
Stayed 1 night in May 2023
Response from Manos on 22 May 2023
Dear Mrs Elizabeth,Thank you for taking the time to share your feedback! We are delighted to hear that you found our hotel's location convenient. Additionally we are glad to know that you enjoyed the surrounding area.

10/10 Excellent

Antonio, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and the rooms are packed with lots of nice stuff.
Stayed 1 night in Sep 2022
Response from Afroditi Vomvolaki Oniros Residences / Reservation on 18 Sept 2022
Dear Antonio, thank you very much for your positive feedback. We are happy to read that you enjoyed our facilities and service from our staff. We hope to accommodate you again. Best Regards,

10/10 Excellent

Nicola Shamaine, Stafford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great if you’re going to take a ferry. However pictures of the view were grossly misleading. The hotel faces a huge truck parking lot between it and the ocean, not what you see of blue water in the photos.Choking diesel fumes and loud trucks ruin any ambiance. Other then that rooms were nice as was the staff. I wouldn’t recommend this hotel due to air pollution and noise.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern. Better than anything else I’ve seen in Greece
Stayed 3 nights in Sep 2019
Response from Angel Oniros Residence, Reservation dpt on 17 Sept 2019
Dear Guest, Thank you very much for your kind feedback! On behalf of the entire team here sincere thank you. Best Regards

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing place would 100% recommend.
Staff are so nice! Hotel is beautiful and so relaxing. Everyone is so helpful and generous. Breakfast is good and views are unbelievably. Close spots around the hotel for quick food late at night. Quiet and calms area, would def be coming back.
Stayed 6 nights in Aug 2019
Response from Angel Oniros Residence on 9 Sept 2019
Dear Jennifer, Thank you very much for having taken the time to share your feedback. We are happy to read that you enjoyed our facilities and service from our staff and we all hope to have the pleasure of welcoming you back in the future. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotlessly clean and very well equipped. It is located very close to a bus stop, which will take you directly to Chania. The room was brilliant, very modern and newly furnished, and nice to have a balcony too. The staff were fantastic! They were very friendly and very accommodating, they went out of their way to make sure that our stay was as perfect as possible. The food was great, good buffet selection for breakfast and we had an amazing dinner there one evening! Thank you Oniros for a lovely holiday!
Stayed 5 nights in Aug 2019
Response from Angel Oniros Residence on 21 Aug 2019
Dear Guest, what a pleasant moment to read your positive feedback regarding your recent stay in Angel Oniros Residences. Thank you for taking the time to share your feedback with travelers from all over the world. We are glad to read that the service and our facilities met your expectations. We hope to have the pleasure of welcoming you back in the future. Kind regards

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019
Response from Angel Oniros Residence on 3 June 2019
Dear guest, Thank you for staying at Angel Oniros Residences Hotel and for taking the time to post your review about your recent stay. We hope to have the opportunity to welcome you back soon. Best Regards

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oniros residences
Great staff. Welcoming, helpful, and friendly.
Stayed 2 nights in Aug 2018
Response from Angel Oniros Residence on 10 Aug 2018
Dear Alex, Thank you very much for your kind feedback.! On behalf of the entire team here sincere thank you and we all hope to have the pleasure of welcoming you back in the future. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Fantastic Boutique Hotel. Stayed with family of 5 very Comfortable in adding room. Great Location in Port. You need approx 15 min to drive to Chania. You will need a car.
Stayed 5 nights in Jul 2018
Response from Angel Oniros Residence on 26 July 2018
Dear guest, We would like to thank you for taking the time to post your review about your recent stay at Angel Oniros Residences. We are glad to read that the service and our facilities met your expectations. We hope to have the opportunity to welcome you back soon. Best regards

10/10 Excellent

Wai Yee Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a one month old hotel, so all the amenities are really new, so new that some of them are not fixed properly or still on the way. The staff are super nice, they are service oriented and try to help me to sort our all the queries.Location is perfect, it is opposite to the port, so can consider to take the ship to arrive from Athens to Crete without taking plane. A little bit off from the old Chania city, so the view and surrounding is better. There is bus to access to Chania, Rethymo....etc, quite convenient. I would say they are value for money. In the room, the coffee and tea is charged, this is a bit out of my expectation in which I don't need it.
Stayed 6 nights in Jun 2018
Response from Angel Oniros Residence on 22 June 2018
Dear Ms. Wai Yee Judy, We would like to thank you for taking the time to post your review about your recent stay at Angel Oniros Residences. We are glad to read that you enjoyed our facilities and service from our staff. Regarding coffee and tea bags, upon arrival in the room, 4 coffee caps and 4 tea bags are free of charge and only after there is a charge. Thank you once again for choosing Angel Oniros Residences Hotel. We are looking forward to welcome you back again. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star facility and exceptionally professional staff. I will be back.
Stayed 3 nights in May 2018
Response from Angel Oniros Residence, Reservation dpt on 3 June 2018
Dear guest, thank you for your kind response! We try our best to provide our guests high quality services ! Best Regards,

10/10 Excellent

Federica

Stayed 1 night in Sep 2023
Response from Afroditi, Oniros Residences Reservations Dpt on 1 Oct 2023
THANK YOU!!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nieuw hotel met goede faciliteiten, ruime kamers voorzien van alle denkbare luxe. Oa PlayStation, radio, koffie/thee en magnetron. Goede bedden. gelegen in de haven met diverse restaurants en koffie corners.
Stayed 1 night in Sep 2023
Response from Afroditi , Oniros Residences Reservations Dpt on 1 Oct 2023
Dear Guest, Thank you for your feedback! We hope to welcome you again in the future. Best Regards

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2023

10/10 Excellent

Djewad

Stayed 7 nights in Jun 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel by the harbour
Fantastic little hotel situated by the harbour. Nice view of the harbour and excellent facilities in the room like a clothes steamer .breakfast was great with an alacart menu and cery fresh squeezed juice . Staff at the hotel verybfriendly and extremely customer friendly. I stay at approx 30 to 40 hotels a year and this one has a very personal charm and high standards. Id definitely stay here again
Stayed 1 night in Jun 2023

8/10 Good

Hakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2022
Response from Alexandros Stegakis | Reservations on 4 Oct 2022
Dear Mr. Hakim,Thank you for taking the time to review our property, we hope to have the opportunity to accommodate you again in the future.Best regards,

10/10 Excellent

Ivy

Stayed 2 nights in Aug 2022
Response from Alexandros Stegakis | Reservations on 6 Sept 2022
Dear Mrs. Ivy, thank you for taking the time to share your feedback!We hope to have the pleasure to welcoming you back in the future.Best Regards,

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022
Response from Alexandros Stegakis | Reservations on 23 July 2022
Dear Ahmad, thank you for taking the time to review our property. We hope to have the opportunity to accommodate you again in the future. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto
Stayed 4 nights in Sep 2021
Response from Alexandros Stegakis, Reservations on 18 Sept 2021
Dear Guest we are happy to read that everything was perfect with your stay! Thank you for taking the time to review our property and hope to have the opportunity to accommodate you again in the near future. Best regards

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Great stay, good food and the rooms are incredibly clean and comfortable. 10/10 service. People often complain about the port noices due to the boats and etc, but personally we had no problem with noise during our stay. Ive stayed at ”5” star hotels in crete which has been way worse than this hotel, the fact that Oniros is rated 3 stars officially, blows my mind.
Stayed 15 nights in Jul 2021
Response from Afroditi Vomvolaki Reservations Dpt on 18 Sept 2021
Dear Vincent, We would like to thank you for taking the time to post your review about your stay at Oniros Residences Hotel. We are happy to read that you enjoyed our facilities and service from our staff. We hope to have the opportunity to welcome you back again. Best Regards, Afroditi Vomvolaki Reservations Dpt

6/10 Okay

Verified traveller

Stayed 15 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from Angel Oniros Residence on 15 Sept 2019
Dear Guest, Thank you for staying at Angel Oniros Residences and for taking the time to post your review about your recent stay.We are all looking forward to welcoming you again in the near future. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das freundliche und sehr aufmerksame Personal hat uns am besten gefallen. Das Frühstück war sehr gut. Die Lage des Hotels ist an für sich gut. Einzig wenn die Fähren ankommen bzw. abfahren, kann es etwas laut werden.
Stayed 4 nights in Apr 2019
Response from Angel Oniros Residence, Reservation dpt on 21 Apr 2019
Dear guest, we would like to thank you for taking the time to post your review about your stay at Angel Oniros Residences Hotel. We are happy to read that you enjoyed our facilities and service from our staff. Thank you once again for choosing Angel Oniros Residences, we are looking forward to welcome you back soon. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This one of the Hotel#s i ever stay with, Great Team, Great Food. THX
Stayed 4 nights in Dec 2018
Response from Afroditi Vomvolaki, Reservation dpt on 26 Dec 2018
Dear Guest, Thank you very much for your kind feedback. We are glad to read that our facilities met your expectations. We hope to have the chance to welcome you again in the future. Best Regards,

8/10 Good

Rune Blaabjerg

Liked: Cleanliness, staff & service, property conditions & facilities
Færgehavn og støj om natten
LÆKKERT hotel og venligt personale. Dog er beliggenheden et problem da det ligger lige ved en færgehavn. Dette medfører en masse støj som giver en masse gener især i aften og nattetimerne med rigtigt meget støj fra lastbiler, så ens nattesøvn bliver ødelagt. Vil ikke anbefale dette hotel hvis det er til en uges ferie men hvis det er til en enkelt overnatning er det et super sted. Rune Kragh
Stayed 7 nights in Sep 2018
Response from Angel Oniros Residence, Reservation dpt on 29 Sept 2018
Dear Rune, We would like to thank you for taking the time to post your review about your recent stay at Angel Oniros Residences. We hope to have the opportunity to welcome you back again. Best regards

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel med god servide
Dejligt nyt hotel tæt på havnen i Souda. Hotellet ligger i køreafstand til både strand og by.
Stayed 14 nights in Sep 2018
Response from Angel Oniros Residence, Reservation dpt on 24 Sept 2018
Dear Pia, Thank you very much for having taken the time to share your feedback. On behalf of the entire team here sincere thank you and we all hope to have the pleasure of welcoming you back in the future. Kind Regards

10/10 Excellent

stephanie, france

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel charmant
L hôtel est vraiment tres beau , tres propre et neuf. Le personnel est juste exceptionnel. Ils sont à notre ecoute, ils ont le sourire et ils sont tres professionnels. L hôtel est tres bien situé à 10 Minutes de chania en voiture. Pour résumé en un mot : parfait
Stayed 7 nights in Aug 2018
Response from Angel Oniros Residence on 23 Aug 2018
Dear Stephanie! What a pleasant moment to read your positive feedback regarding your recent stay in Angel Oniros Residences hotel. Indeed, our guests' experience is our highest priority and we are happy to know that we have accomplished to offer you a memorable stay. We are looking forward to welcome you back again in our hotel! Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Tutto ottimo pulizia personale posizione colazione educazione veramente un ottima scelta
Stayed 7 nights in Jul 2018
Response from Angel Oniros Residence, Reservation dpt on 6 Aug 2018
Caro visitatore, grazie mille per i tuoi commenti positivi. Noi facciamo del nostro meglio per offrire ai nostri ospiti servizi di alta qualità. Noi speriamo di darti il benvenuto di nuovo. Cordiali saluti!!!