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Reviews of La Maison Ottomane

5 out of 5
La Maison Ottomane
Parodos Kanevarou 32, Chania, Crete Island

Reviews

10

Exceptional

Rating 10 - Excellent. 127 out of 134 reviews" "
Rating 8 - Good. 7 out of 134 reviews" "
Rating 6 - Okay. 0 out of 134 reviews" "
Rating 4 - Poor. 0 out of 134 reviews" "
Rating 2 - Terrible. 0 out of 134 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique historic property with large, beautfully furnished rooms in Old Town Chania. The hosts are very gracious and moved quickly to fix a water problem that developed soon after we arrived. The breakfasts are really lovely and are served on unique china and silver dishes. It was wonderful to have a large parking space but it's very tricky to locate and then drive down the very narrow lanes to the end of the road. We stayed during a very chilly period so we weren't able to enjoy the terrace and our room stayed quite chilly. I did appreciate the ability to walk to so many restaurants and the beautiful harbor area nearby. Driving in Chania is harrowing and the roads are very crowded, so being able to walk places became very important.
Stayed 4 nights in Mar 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the Roxanne suite. Bought 2nights in a row because it was so beautiful and quaint. Room was spacious. Customer service was amazing and breakfast was a delight. I really had a warm welcome here!
Stayed 1 night in Jan 2024

10/10 Excellent

XIAOLI

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, excellent service January 2024 It is a wonderful experience to stay in this beautiful hotel. The location is excellent in the charming Chania old town. Alexandra is very helpful to give us all the information to visit the region. She makes delicious breakfast for us and we are treated as royalties. The room is beautiful, spacious, comfortable, and uniquely decorated. The attention to details is amazing. One of the best hotels we have ever stayed . Recommend with the highest level!
Stayed 5 nights in Jan 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem among the hotels
Excellent location, easy walk to everything, not to mention that Alexandra makes delicious breakfast and we were greeted by friendly host every morning.
Stayed 3 nights in Dec 2023

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot begin to describe how amazing our stay was at this hotel! It was truly such a memorable experience. It's location was perfect! Close enough to downtown to easily walk, but far enough away to be quiet and peaceful. The breakfast was unbelievable! Homemade and made to order. Everything was incredibly fresh. The owner was so friendly and assisted us with local recommendations. If or when I return to Chania, I will definitely be staying here again! Thank you for the wonderful experience.
Stayed 2 nights in Oct 2023

10/10 Excellent

Erandhi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I returned from our trip to Chania (& our last day at La Maison Ottomane) yesterday, and we’re already planning our return next year! Words cannot describe how exceptionally well Andreas & Alex treated us, their hospitality goes above & beyond anything you can imagine. Every day Alex spoiled us with fresh continental breakfast consisting of Greek yoghurt with Alex’s homemade honey/syrup, fresh fruit with chia, oats, a selection of breads, homemade jams, freshly squeezed orange juice, coffee she cooks up something special on request (this ranged from homemade pancakes, French toast to traditional Greek sweet & savory pies, Anatolian plate, eggs in a variety of styles) and they cater to specific diets (we’re vegetarians). They always gave us excellent recommendations for car rentals, places to see & eat & shop, which never let us down. The rooms are absolutely gorgeous. Each room has a character & charm of its own, and you can see the attention to detail in the choice of decor and color palette. There is so much space and the bed is incredibly comfortable - we truly felt like royals! Not to mention, the location is perfect, with a 5 minute walk to the old town and harbor front where we swam. Overall, our stay here was a dream, what makes it stand out from other hotels is it’s personalized service. We can’t wait to return to your beautiful hotel next year and thank you so much for making this a stay to remember dear Andreas & Alex. Love from Erandhi & Jordan
Stayed 7 nights in Jul 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
What can I say about this amazing property! I stayed at Maison ottomane for 3 nights and would not stay anywhere else when I come back to Chania. The attentiveness to detail in the room and walking distance to old town was fabulous, but what really made this stay the best was the owners who are very gracious.
Stayed 2 nights in Jul 2023

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect, in every way! One of the highlights of our trip to Greece!
Stayed 3 nights in Jun 2023

10/10 Excellent

Steve

Stayed 1 night in Mar 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, comfortable space. Every detail has been thought out, the bed is super comfortable, and the breakfast is incredible. The owner provides ample suggestions for things to do and where to eat around town as well, which was very helpful. Wonderful!
Stayed 2 nights in Mar 2023

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous, spacious, unique, perfectly located and the service was simply amazing. We highly recommend this hotel for anyone considering visiting Chania.
Stayed 3 nights in Feb 2023

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hospitable hosts in a special place.
Always a delight to stay here. This was our fourth occasion and it feels like seeing family such is the warm welcome. Beautiful, unusual and very comfortable rooms. Breakfast was possible outside in the courtyard in spite of it being December. We only wish we had booked an extra night such was our reluctance to leave.
Stayed 1 night in Dec 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. Our room was nicely appointed and our host treated us well with a delicious breakfast of fresh foods with a local flavor
Stayed 2 nights in Dec 2022

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay.
This pace is excellent - you are made to feel like valued guests rather than fee-paying customers. There are only three rooms, all individually decorated and furnished. It's in the most perfect location. high up, right above the centre of things.#. It's a good, personally-cooked breakfast too. We've stayed here before and will definitely be back! Thanks, Alex!
Stayed 1 night in Oct 2022

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!!!
A real gem of a hotel in chania, and the service was outstanding, will definitely visit again !!
Stayed 1 night in Jul 2022
Response from alex on 21 July 2022
Thank you

10/10 Excellent

ELAINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts bent over backwards to make our stay memorable. They could not do enough for us. Breakfast was a feast. The property was tucked away in a quiet courtyard setting but only a stone's throw away from all of the action. Highly recommended.
Stayed 1 night in Jun 2022

10/10 Excellent

Kevin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely property in a great location. A friendly but highly professional service provided. We were only staying one night but we couldn’t have been looked after any better. Would definitely return.
Stayed 1 night in Jun 2022

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Maurand

Stayed 4 nights in Apr 2022

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Gem in Chain
This place was amazing! Our suite was beautifully appointed and had everything we needed. The on-site parking is worth it alone. There is a private lot right next to the building in the heart of the old town. Breakfast was homemade and was delicious! Would highly recommend for anyone looking for a place to stay in Chania!
Stayed 1 night in Mar 2022

10/10 Excellent

Valerie

Stayed 1 night in Dec 2021
Response from Andreas on 29 Dec 2021
Wonderful. Thanks.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Andreas on 29 Dec 2021
Thanks again Valerie, for coming back so soon. Looking forward to next time.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Andreas on 29 Dec 2021
Many thanks, Valerie. We hope to see you again soon.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Andreas on 29 Dec 2021
Thank you for staying with us. Kind regards

10/10 Excellent

Jacob, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb boutique experience at the end of a quiet block but close to it all, for a very good price. Owner and staff were extremely friendly and meticulous in looking after guests. Owner had lots of tips for visiting and eating in the town. Room was cozy and unique, with a really neat bath/shower. Breakfast was delightful and plentiful and the cook even went out of her way to run to get something for me that wasn’t on the breakfast menu.
Stayed 2 nights in Nov 2021
Response from Andreas on 1 Dec 2021
Thank you again, Jacob. Hope to see you again soon.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Andreas on 1 Dec 2021
Thanks for your generous score. Hope to see you back one day.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andreas and Alex were wonderful hosts! The room was absolutely lovely and the breakfast was great. I really enjoyed my stay and would highly recommend to other travelers.
Stayed 2 nights in Sep 2021
Response from Alexandra on 2 Oct 2021
Thank you

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect 5 star stay in Chania
This was our second stay at La Maison Ottomane. After so many trips being cancelled due to COVID, we wanted a place we had been before and knew we would love. Andreas and Alex are consummate hosts and the hotel has been well thought through in terms of decor, amenities and service. We extended our stay after our first reservation, so enjoyed both The Aisha and The Roxelane rooms. Breakfast is plentiful, with an extensive selection, and a 24hr notice menu. Alex and Andreas ensure you do not leave hungry. In terms of amenities, the free onsite parking is a Godsend in the old town! My luggage was delayed but the rooms had everything required to get me through a few days. But it really is Andreas and Alex that make La Maison Ottomane such a special experience. Their attention to detail, preempting guest’s needs and
Stayed 5 nights in Jul 2021
Response from Alexandra on 2 Oct 2021
Thank you

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enchanting Place to Stay
Stayed 3 nights in Jun 2021
Response from Alexandra on 9 July 2021
Thank you

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely stay here!
Absolutely beautiful accommodations in a great, great location! We so enjoyed our stay here, as we were in a great area for walking everywhere. The breakfasts were amazing too! The owner also gave us the best recommendations for local restaurants. We would highly recommend this to anyone visiting Chania!
Stayed 3 nights in May 2021
Response from Alexandra on 9 July 2021
Thank you

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room, charming, beautifully decorated. The host was incredibly friendly and helpful. Breakfast was fantastics. Bed is very comfortable. Loved everything about this stay.
Stayed 3 nights in May 2021
Response from Alexandra on 9 July 2021
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2021
Response from Alexandra on 19 May 2021
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The premier place to stay in Chania. Alex was fantastic. Room with balcony was comfortable and a fantastic shower. Breakfast is cooked to order. Only had three rooms so you get that personal touch
Stayed 3 nights in Feb 2020
Response from Alexandra on 4 Mar 2020
Thank you very much

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most wonderful time here. La Maison is a perfect little oasis, like staying in a private home. Gorgeous interior, lovely details and warm hospitality. We will go back whenever we get the chance!
Stayed 4 nights in Nov 2019
Response from ALex on 11 Dec 2019
Thank you very much

10/10 Excellent

Po Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Alex on 27 Nov 2019
thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury at its most attentive!
The perfect place to stay ....extremely attentive service, fantastic attention to detail and a bed so comfortable it is hard to describe!!!Alexandra and Andreas were first class hosts and no request or detail was left unattended. Can't recommend enough!!
Stayed 2 nights in Oct 2019
Response from Andreas on 21 Nov 2019
Feedback to make one blush! Thank you so much and also for choosing to stay at la Maison.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing! The room is beautifully decorated, very comfortable, and in the perfect location in close walking distance to great restaurants and sights but quiet and tucked away from the busy tourist center. Breakfast was delicious, and Andreas was a thoughtful and incredible host. We highly recommend staying here.
Stayed 4 nights in Oct 2019
Response from Andreas on 22 Oct 2019
Dear Erica It was a real joy for our little establishment to have you stay. You brought much joy and we will miss that special laughter echoing around the courtyard. Wishing you a fun time in London, a pleasant journey home and great times together thereafter. Warmest regards, Andreas

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has lots of character and is in a quiet location but near to the seafront. The staff are excellent and welcoming. They really do take care of you. Breakfasts are a delight.
Stayed 5 nights in Oct 2019
Response from Alex on 21 Oct 2019
Thank you

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended in Hania
We had an absolutely lovely stay at La Maison Ottomane. The proprietors were friendly and extremely accommodating, going out of the way to make our stay comfortable (including a very early morning breakfast the day we left). The location, while a little tricky to find, is perfect once you get there - a little back street that's just a brief walk from the old Venetian harbor. Highly recommended!
Stayed 2 nights in Sep 2019
Response from Alex on 21 Oct 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Alex on 2 Oct 2019
Thank you very much

10/10 Excellent

Nikos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is an amasing boutique hotel with a special character. I do not think there can be anyone who would not love it. The service is impeccable. The location is great as you can walk to the old city harbour in 5 mins. Highly recommended !!!
Stayed 1 night in Aug 2019
Response from Alex on 2 Oct 2019
Thank you very much

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, location, breakfast, and unique interior. Parking is a plus. Best vacation because of this place!
Stayed 3 nights in Jul 2019
Response from Alex on 24 July 2019
Thank you very much

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Boutique Hotel
A fantastic five star experience in an historic building - we were pampered at every step. The rooms are tastefully decorated with antiques, and no expense has been spared on the bed linen, towels or toiletries. Breakfast was also very impressive. The Hotel is located in the old town, and easy walking distance from the harbor and many restaurants. Andreas and Alexandra were very helpful with recommendations for Chania and the Samaria Gorge, and made us feel very welcome in Chania..
Stayed 4 nights in Jun 2019
Response from Andreas on 3 July 2019
Pampering is certainly our aim and we are glad to have succeeded with you. Please come back for more... Kind regards, Andreas

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property and is beautifully decorated. It is very quiet and has excellent bedding and air conditioning. One thing to note is that the WC is downstairs in the Constantinople Suite. This can be very tricky to navigate on a narrow staircase in the middle of the night. This is not highlighted on your website. Also, the access is very tight for a vehicle. We had a tiny car and it was difficult negotiating the narrow lane and car park.
Stayed 7 nights in Jun 2019
Response from Alexandra on 26 June 2019
Thank you very much

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique hotel offering a standard of accommodation and personal service that is exceptional. The property has been wonderfully decorated by the owner Andreas with many individual touches and this extends to the service provided by Alexandra. Highly recommended.
Stayed 2 nights in May 2019
Response from Alexandra on 9 June 2019
Thank you very much

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay. We loved it. The staff and owner were welcoming and went to great lengths to make our stay very comfortable. The house has been beautifully restored and the interior design and antique filled rooms are memorable and very romantic. Fantastic bed, beautiful bathroom. Wonderful breakfast definitely the best we have had in Greece and great coffee. Highly recommended.
Stayed 4 nights in May 2019
Response from Alex on 25 May 2019
Thank you very much