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Reviews of Hotel Santorini

3.5 out of 5
Hotel Santorini
Fira, Santorini, Santorini Island

Reviews

8.0

Very good

Rating 10 - Excellent. 55 out of 138 reviews" "
Rating 8 - Good. 49 out of 138 reviews" "
Rating 6 - Okay. 17 out of 138 reviews" "
Rating 4 - Poor. 10 out of 138 reviews" "
Rating 2 - Terrible. 7 out of 138 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was next to bus station
Stayed 2 nights in Oct 2023

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was small the bathroom was the worst. Receptionist not friendly
Stayed 1 night in Oct 2023

6/10 Okay

Bo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Booth room is too small.
Stayed 2 nights in Oct 2023

10/10 Excellent

Norielito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is within a block of the main bus station in Fira. Very convenient when visiting other towns of Santorini. Also, within minutes of the view points of Fira. Clean, quiet, and friendly staff. The free breakfast in the adjoining restaurant was good and the server was attentive and friendly. The unit we got has a bathroom door that was hard to close. Other than that, we would stay at this hotel again.
Stayed 4 nights in Oct 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service
Fira santorini
No frills basic hotel but very clean and comfortable, friendly staff and good location for exploring santorini... no complaints 👌
Stayed 3 nights in Sep 2023

8/10 Good

Ruth

Stayed 1 night in Sep 2023

8/10 Good

Shabnam

Stayed 1 night in Sep 2023

10/10 Excellent

Wentao

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient location; good free breakfast
Stayed 2 nights in Sep 2023

8/10 Good

Anne Marie

Stayed 1 night in Sep 2023

4/10 Poor

hagit

Disliked: Cleanliness, property conditions & facilities, room comfort
The bathroom had a hanging curtain and was very crowded I felt like I had arrived at a hostel and not a hotel
Stayed 1 night in Sep 2023

2/10 Terrible

Mariagrazia

Stayed 1 night in Sep 2023

8/10 Good

Kowsala

Stayed 3 nights in Sep 2023

8/10 Good

JUAN CARLOS

Stayed 1 night in Aug 2023

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Great hospitality
The Receptionist is very kind and she made Check in and check out so easy and quick. The room was super clean, the bed was very comfort. The location is plus, just 1 minute walk to the Bus station. It's within Fira Center just walking distance to Restaurants and Clubs.
Stayed 3 nights in Aug 2023

6/10 Okay

Weng Mun

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Dining waiter (older male) takes the award for the WORST customer service and NO people’s skill. Felt like walking on egg shells to get a breakfast or lunch there!!He should keep his bloody criticisms/ critics to himself and not to criticise every customer’s request!!! Ask for milk for my coffee, he makes a bad comment, ask for ice for my soft drink, he makes a bad comment, ask for no meat in my breakfast, he makes a bad comment and bad body languages!! Is you are so unhappy going to work old guy, you should just stay at home. Don’t upset everyone’s holiday!!! All other staff are very polite at the reception and kitchen; but avoid the restaurant if you see an older male waiter!!! I believe he is going through menopause!!!
Stayed 3 nights in Aug 2023

4/10 Poor

mary

Liked: Cleanliness
no elevator or service to get your bag upstairs
No pool, no service to get luggage upstairs to your room, no breakfast, ear deafening construction next door. Sea view room was a peak through trees & appeared to be very distant. Location was adjacent to bus station, & only 3 blocks from caldera view. Room was clean & A/C worked. Hotel arranged for fee transport.
Stayed 1 night in Jul 2023

2/10 Terrible

Sylvia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I’ve ever had the misfortune of staying at. We had to check out early and book another hotel. The staff were rude and unhelpful. The room was small but that wasn’t the issue, the bathroom was absolutely disgusting and very very dirty. Despite asking for it to be cleaned. The veranda wasn’t big enough for 2 people to sit out and it also had a pipe gushing dirty water onto it. We paid for a sea view to which there was also none! When I asked staff about the sea view the response was too bad as she shrugged her shoulders. They were supposed to have a concierge to help with bags, they didn’t and there are no lifts! The breakfast was terrible, no menu or choice other than a terrible man barking/shouting that you could have eggs. He refused to serve the other member of my party because they sat down 2 mins after I did, telling us that he was not there to run back and forward to tables. To make matters worse and why we had no option but to leave was because the room had an ant infestation. The front Door of the unmanned reception over night was constantly banging all through the night making it impossible to sleep.
Stayed 12 nights in Jul 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Victor

Stayed 3 nights in Jul 2023

10/10 Excellent

Hae Sik

Stayed 1 night in Jul 2023

10/10 Excellent

Kelsey

Stayed 1 night in Jul 2023

10/10 Excellent

Raúl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location in Fira
Very good cost/benefit relation. Excellent location. Just a few meters from the bus station and 2 minutes walking from Fira downtown. The hotel has everything you need. Simple and good.
Stayed 3 nights in Jul 2023

10/10 Excellent

Lois Rebekah

Travelled with group
Really good location especially if you want might life, dining and shops. Hotel staff were super helpful and accommodating especially as I had an extremely early check out. The hotel was clean and all the facilities (tv, shower fridge) worked. We booked as part of a girls holiday so we’re not expecting that much for our money however we were so surprised with how good this hotel was. Basic room but extremely lovely balcony and we felt very safe staying there. Thank you Hotel Santorini
Stayed 2 nights in Jul 2023

10/10 Excellent

Kyle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located and front desk was easily contactable. Great price too.
Stayed 1 night in Jul 2023

8/10 Good

Harold

Stayed 6 nights in Jun 2023

2/10 Terrible

JUNJA

Stayed 2 nights in Jun 2023

10/10 Excellent

PATRICK

Stayed 4 nights in Jun 2023

8/10 Good

Chung Ryong

Stayed 6 nights in Jun 2023

6/10 Okay

Sondre Vik

Stayed 6 nights in Jun 2023

10/10 Excellent

marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
this is a budget hotel which is well located and value for money its clean and the air con was excellent staff were really helpful
Stayed 1 night in Jun 2023

8/10 Good

Maude

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the bars and right behind the bus station.
Stayed 3 nights in May 2023

6/10 Okay

Sophia

Travelled with partner
Liked: Staff & service
This property has a very convenient location. The shower in the cheaper rooms is extremely small. AC sometimes works.
Stayed 3 nights in May 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, Good value
The hotel is in a great location right next to the bus station and with a lot to see nearby. The room was comfortable and the breakfast was really good. We left our luggage after checkout which they leave in the lobby. We were a bit worried about that at first but someone is at the front desk at all times. I would book this hotel again.
Stayed 1 night in May 2023

10/10 Excellent

Jan

Stayed 5 nights in May 2023

10/10 Excellent

Jermaine

Travelled with family
Liked: Property conditions & facilities
Awsome location, friendly staff, in and out with ease. Rooms are very clean and sanitize.
Stayed 1 night in May 2023

6/10 Okay

Emmanuel

Travelled with family
Hôtel bruyant, déjeuner hors de l'hôtel peu copieux, difficulté pour se garer
Stayed 5 nights in May 2023

10/10 Excellent

Fausto, London

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price it’s superb
Stayed 4 nights in May 2023

10/10 Excellent

Roger

Stayed 4 nights in May 2023

10/10 Excellent

Karen

Stayed 1 night in May 2023

10/10 Excellent

Herlina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2023

10/10 Excellent

Andrea

Stayed 4 nights in May 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a basic place that is clean, centrally located, reasonably priced with really nice and friendly staff, then this hotel is recommend. Breakfast is through the restaurant beside the hotel and very very basic, but fine.
Stayed 1 night in May 2023

6/10 Okay

Manuel

Disliked: Property conditions & facilities
Property needing TLC and investment
Stayed 1 night in May 2023

6/10 Okay

Shek Hin

8/10 Good

Susan, HUNTSVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at a low price!
Stayed 4 nights in Oct 2022

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

elizabeth

Travelled with family, Travelled with partner
Liked: Staff & service
Behind the public bus stop which is super convenient, many restaurants, gift shops and a place to watch the sunset within minutes walking. It doesn't have an elevator but it doesn't have many floors either. The beds are personal although you ask for a double bed you receive two personal beds joined and they roll easily so you can hear the noise of people and housekeeping moving the beds in the mornings but in general it is a good place to get to know Santorini.
Stayed 3 nights in Sep 2022

2/10 Terrible

Luis, Hollywood

Travelled with group
Disliked: Cleanliness, property conditions & facilities
We have to sleep with a very damp bed , towels were wet , went to the hotel front desk and complained , they told us , the weather did not cooperate and they dry the linens outside and the hotel did not have dryers , asked what could be the solution they told me basically none because they didn’t have any dry linens or towels , I was sick and congested , could sleep in that conditions , I used the iron from the hotel laundry to dry as much as I can my bed sheets
Stayed 1 night in Sep 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estuvo bien pero la ducha del baño muy pequeña por ende muy incomodo para poderse bañar, Lina la recepcionista muy amable y servicial, el desayuno muy rico, el hotel está bien ubicado y la estación de buses súper cerca.
Stayed 2 nights in Sep 2022

10/10 Excellent

NEW

Stayed 1 night in Sep 2022