Lovely hotel! Stayed in a maisonette room for three nights and loved it. Staff are so friendly and polite (sadly I didn’t get any names), but they were great! The room itself was really nice and modern. One thing to add is the ceiling in the bedroom part of the maisonette is really low - not really a negative but just something to bear in mind. Pool towels were provided and whilst there’s no bar they do sell drinks in the reception area from a drinks cart. Pool area is amazing and always quiet. Loved the balcony - sea views (non caldera) are really nice (not as breathtaking as some of the hotels that charge an extortionate amount per night, but still great). Overall amazing value for money and couldn’t recommend anymore. Location is a real asset - just at the top of the hill from the hotel (quite a steep one that is manageable for those who are fit and able) is Fira square and the bus station is a 5 minute walk away, so you can get the bus to the port/airport, or to one of the beaches. The hotel are also happy to arrange transfers