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Reviews of Fedra Apartments Hersonissos

4 out of 5
Fedra Apartments Hersonissos
daidalou 4, Hersonissos, heraclion

Reviews

6.8
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 0 out of 3 reviews" "

6.8/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

5.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Christian

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The initial impression of the place is deceptive; it seems nice but falls short. The door was flimsy, made of cardboard (seriously) the handle came off within 1 hour of me arriving and no one was around to ask for help, and remained broken for three days. Despite constant promises, it was only fixed after I contacted Expedia directly. The shower was both dirty and partially dysfunctional. Though the cleaning staff were friendly, the room itself lacked cleanliness. My overall opinion: don't stay here. I left due to the issues; only my dad remained. The Expedia rating is unreliable.
Stayed 3 nights in Sep 2023
Response from MANOLIS GONIOTAKIS on 5 Oct 2023
We are really sorry to hear all these from you as you leave your father here and you pay extra for more days because your father (excellent person)liked hereAs for the door it had a problem(the handle!!!) from the previous customer and as it was Saturday we apologised and we fix it before EXPEDIA call usAs your advice is don't stay here my advice for all the other hotel /apartment is not to let you in

10/10 Excellent

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

6/10 Okay

Schachda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Gemischte Gefühle: Das Personal und die Inhaber waren unheimlich freundlich und haben immer schnell geholfen. Das war ganz wunderbar. Der Eingangsbereich ist modern und schön eingerichtet, die Zimmer sind allerdings in keinem allzu guten Zustand. Wir hatten Schimmel und zerquetschte Insekten in der Dusche, auch eine Kakerlake lief uns im Bad über den Weg. Die kühle Luft aus der Klimaanlage roch in dem einen Zimmer nach Urin, in dem anderen lief sie aus. Wir hatten trotzdem eine tolle Zeit auf Kreta!
Stayed 7 nights in Jun 2023