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Reviews of Cultural House

3 out of 5
Cultural House
Pyrgos, Santorini, Santorini Island

Reviews

8.8

Excellent

Rating 10 - Excellent. 64 out of 111 reviews" "
Rating 8 - Good. 32 out of 111 reviews" "
Rating 6 - Okay. 7 out of 111 reviews" "
Rating 4 - Poor. 4 out of 111 reviews" "
Rating 2 - Terrible. 4 out of 111 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

fenge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Margarita on 11 Oct 2023
Thank you for your score.

10/10 Excellent

Gautam

Stayed 1 night in Aug 2022
Response from Margarita on 20 Aug 2022
Thank you very much for your score.

4/10 Poor

Nicole

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience
Not so good, not Hot water. Tried email them to fix The problem they didnt replay
Stayed 1 night in Jul 2022
Response from Margarita on 2 Aug 2022
There is always hot water at the hotel you will only have to wait a minute.

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very warm welcome!
We stayed here for one night on our way to another island. We had a fabulous view from our balcony and the room was peaceful and really clean. The breakfast was amazing, and the two receptionists, Anastasia and Eleni, were extremely friendly and helpful. Great air conditioning in the main area, the only improvement might be a fan in the bedroom.
Stayed 1 night in Jul 2022
Response from Margarita on 22 July 2022
Thank you very much for the excellent score and review. We hope to see you again soon!

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Everything from reception to restaurant recommendations to the quiet and comfort of the room were all just perfect.
Stayed 1 night in Jul 2022
Response from Margarita on 18 July 2022
Thank you very much for the excellent score and review. We hope to see you again soon!

10/10 Excellent

Kean, Rochester

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! They can help you to arrange car rental or private ride with price lower than expedia. They help you save luggage for free. Very quite place. The house itself will provide you enough features to take beautiful pictures for your new profile show!
Stayed 1 night in Jul 2022
Response from Margarita on 18 July 2022
Thank you very much for the excellent score and review. We hope to see you again soon!

2/10 Terrible

Fayzan

Disliked: Cleanliness, property conditions & facilities, room comfort
No AC - NO Internet
Very bad, i would never go to such a place. My AC and Internet, both were out and it was such a hot day. The person in the reception didnt know what to do in this situation. Its a shady place in between other small apartments. I absolutely wont recommend it.
Stayed 1 night in Jun 2022
Response from Margarita on 2 July 2022
We are very sorry that our property didn’t meet your expectation.

10/10 Excellent

Leo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Margarita on 30 Dec 2021
Thank you for your review!

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay. The location is in the middle of Pyrgos with a couple of mini markets and plenty of restaurants in a short walk. Staff were friendly and helpful when i requested some things for my room. Some water was also provided before my arrival. The Room came with a Fridge, coffee machine (no kettle), TV and air con. The shower was good as well, better than most. There is plenty of parking near by, i was able to park right outside of the front door.
Stayed 5 nights in Sep 2021
Response from Margarita on 7 Oct 2021
Thank you Jonathan for your nice comments and score!

10/10 Excellent

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute spaces, across from the bus stop. Good view, lots of space, amenities.
Stayed 2 nights in Sep 2021
Response from Margarita on 21 Sept 2021
Thank you for your nice comments.

10/10 Excellent

Paul

Stayed 1 night in Sep 2021
Response from Margarita on 18 Sept 2021
Thank you Paul for the great score!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beutiful place clean and people was really nice walking distance from the churches and bus stop around the corner
Stayed 1 night in Sep 2019
Response from Margarita on 15 Aug 2021
Thank you very much!

10/10 Excellent

Joseph H.

Liked: Cleanliness
Stay in Santorini
Santorinii has lots of steps. Also lots if cats and dogs. Breakfast was delivered to the door and was excellent. Host was very helpful in making taxi arrangements for very early flight.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Very quuet... Full breakfast was hand delivered... Close to ferry...
Stayed 1 night in Oct 2019
Response from Margarita on 19 Oct 2019
Thank you very much for the perfect score and nice comments.

10/10 Excellent

James, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria, our host, was very helpful in arranging tours, taxis, etc. and made repeated calles to our ferry line to see if the ferry was operating in spite of a national transportation strike. It was. The room was fine and the bag-lunch style breakfast, was ample and there was some variety from day to day. We asked for and were loaned a water boiler and were able to have tea or instant coffee with the breakfast.
Stayed 4 nights in Sep 2019
Response from Margarita on 10 Oct 2019
Thank you James for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

John N

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Margarita on 10 Oct 2019
Thank you John for you perfect score. We hope to see you soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other reviews on Expedia about this place are accurate. This particular Village was less crowded so if you'd like to avoid the crowds of oia this is the place to be. Breakfast provided was absolutely delicious and the room was very clean. The staff are polite and respectful and happy to help.
Stayed 4 nights in Sep 2019
Response from Margarita on 10 Oct 2019
Dear Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to see you soon.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recommend this property, Maria and her staff were extremely nice and friendly and made our stay at this hotel very pleasant. The hotel is close to the bus stop and we were able to go to Fira by bus, where we got another bus to Oia (Eea) The hotel area is very quiet and we enjoyed it very much indeed.
Stayed 1 night in Sep 2019
Response from culturalhouse on 14 Sept 2019
We are truly delighted to read such a positive comment!! This serves us an encougarement to keep on delivering such high standards of services. We look forward to welcoming you back.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host is very hospitable and breakfast is delicious.
Stayed 3 nights in Aug 2019
Response from culturalhouse on 16 Aug 2019
The Santo team send a big thank for your kind words. No need to say that we would be happy to see you back in the near future.

10/10 Excellent

Praveen, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent communications with manager. Clean, friendly, great breakfast, close to airport. Cutest village, calm and amazing friendly locals. Great cafes/restaurants/markets nearby. Away from crowds, yet easily to get around.
Stayed 4 nights in Jul 2019
Response from cultural house on 7 Aug 2019
It is very rewarding to listen to satisfied guests. No need to say you are welcome back anytime!!!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Pros -beautiful view -spacious -delicious breakfast (with the exception of nothing being able to eat the delicious looking yogurt since all utensils are rusted) Cons -walls are paper thin (no soundproofing whatsoever). All night you hear dogs barking and people talking until 4am. 4am till 8am are more dogs barking and church chimes ringing -the sink is a lot smaller than it appears. Only used for washing hands if that. Not your face. More of a “bird bath” -understand that when showering everything in the bathroom will get wet! EVERYTHING from the toilet what’s around the sink and entire floor. There is no covering -the room is a hike to get to. Many many many steps. It was a killer with luggages’. -utensils to eat with if you have complimentary breakfast won’t be used because all of them are rusted. Every single one. -communication is tough. Maria answers through WhatsApp however feel like she’s barely in the office. So if you need things it may be a wait. -cleaning: replaced towels every two days is what we were told however if it wasn’t for constant messaging and going downstairs to let her know in advance, we wouldn’t have our towels changed or more toilet paper.
Stayed 3 nights in Jul 2019
Response from cultural house on 3 Aug 2019
Thank you for your feedback.We are so sorry to hear that you were not 100% satisfied with your staying to us. It's our company's mission to provide the best experiences for all of our guests,so we are looking into this right away. We will be glad to see you again. .

10/10 Excellent

Joetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very late flight, but Maria arranged for our driver that night, breakfast the next morning, and driver the next afternoon. Loved everything about this stay!!
Stayed 1 night in Jul 2019
Response from Christos Koukoulis on 26 July 2019
Dear Joetta Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

AJB

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Amenities, property conditions & facilities
The rooms were very clean and had great accommodations. Maria was helpful with all of our travel plans and very accommodating.
Stayed 1 night in Jul 2019
Response from Christos Koukoulis on 19 July 2019
thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, amazing people, great help. I’ll definitely come back . Thank you for everything!
Stayed 3 nights in Jun 2019
Response from cultural house on 26 June 2019
It was a pleasure to learn you had such a lovely time at Cultural House . It is very rewarding to listen to satisfied guests. No need to say that we would be happy to see you back in the near future.

10/10 Excellent

Karim A.

Perfect honeymoon Stay
First - Maria and Donna made the stay at cultural house absolutely fantastic. Pyrgos is a quiet city that is centrally located, which we really enjoyed as we would get on our ATV and go on adventures everyday. Maria and Donna took extremely good care of us, setting us up with transportation when necessary and also having the ATV delivered to our door. Every morning we would grab coffee at Johnnys cafe (2 minute walk) and usually end our day with a glass of wine there. There are a couple restaurants walking distance away from the house. In summary - I travel a lot for business , and the care and hospitality of Maria and Donna is a major reason I would stay at Cultural House again.
Stayed 5 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed briefly for overnight dash to ferry onwards. Not even time for breakfast. But was clean and tidy with efficient service. Bed was very hard.
Stayed 1 night in May 2019
Response from culturalhouse on 14 June 2019
Thanks so much for your review after your short stay. Welcome back for more days!!!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The place is centrally located in Pyrgos,mall owing easy walks to many restaurants and sights.
Stayed 4 nights in Jun 2019
Response from culturalhouse on 14 June 2019
Dear guest Thank you for letting us know about your positive experience at Cultural House. We would be happy to see you back!!!

10/10 Excellent

Ken&Jan, Kauai, Hawaii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all so very gracious and thoughtful. Maria was exceptionally helpful and bubbly. My wife and I give the culture House and it's staff a 10+
Stayed 3 nights in May 2019
Response from cultural house on 1 Aug 2019
Dear Ken & Jan We are truly delighted to read such a positive comment!!! It was a pleasure to have you staying with us at your honeymoon!!! No need to say that we would be happy to see you back in the near future!!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice villa near Pyrgos Square. The set up of the bathroom is a little odd and the bed is slightly rough, but it has everything you need. Breakfast included. Plenty of space. What I would like to commend the most is the property owner, Maria. The main desk is only open certain hours. My flight to Santorini was delayed and the owner happily stuck around to check us in. There was also basically a wind storm in Santorini the day I had to check out. I left for the airport in the morning and the left the key in the room, around 4am and sent her a message saying we were leaving. Unfortunately, the weather knocked something down because we didn't have wifi or a working phone. Nevertheless, when we got the airport we found out that our flight was cancelled because of the weather. We wouldn't be leaving for another 12 hours. It was only 7 am then, so I sent Maria a message saying that I would like to come back and stay in the room till checkout time. The room was right as we'd left it. Furthermore, when I came down at 12:30 to check out, Maria explained to us that her line was also down and told us we should feel free to stay until our flight, at no extra charge. Also, that she could arrange transportation to pick up us for our flight. Then, later sent us free breakfast. Overall, just exceptional customer service. She really made what could have been, and partially was, a tough day, so much more manageable. Very friendly, understanding, and helpful owner.
Stayed 2 nights in May 2019
Response from Cultural House on 23 May 2019
Dear quest, As this serves us an encouragement to keep on delivering such high stardardsn of services. We look forward to your next visit.

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Great location
The Cultural House is located in a great location and the room was very nice. They prepared a great breakfast each morning, which was a great extra. That said, I am disappointed with the level of communication I received from the owner. After checking in she told me I needed to pay for my room - which I did months earlier. Then, rather than answering my question about whether I could change my non-refundable reservation, she told me to call Hotels.com/ Expedia. When I did, she didn't answer the phone when they called her - I was in the other room and could hear the phone ringing from both sides. As a note to management, I would have rather have had a no from her and saved time, than have gotten the run around about it. The last issue was that the internet was really poor in my room for most of my stay, which was a problem because I was working while traveling. I ended up going down to a nearby cafe to do work which was not ideal.
Stayed 4 nights in Apr 2019
Response from culturalhouse on 13 June 2019
Dear guest, The comfort and satisfaction of our guests is always our first priority.Your room was paid upon your reservation but we have not the right to less the duration of your staying. We would be happy to see you back in the future.

10/10 Excellent

Vy-Thao

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very hard, but the hostess was very nice! Breakfast delivered to room was amazing. Love it.
Stayed 1 night in Sep 2018
Response from Margarita on 26 Oct 2018
Thank you for your review!

10/10 Excellent

Renae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Great staff, super helpful! Charming apartment with balcony where we sat and ate breakfast every morning while enjoying the view! Central location to everything on the island. We stayed 5 nights and will go back to Cultural House if we are lucky enough to visit Santorini again!
Stayed 5 nights in Sep 2018

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Helpful
A good location in the center of the island. The friendliness and helpfulness of the staff was outstanding! It is older and not in pristine condition but overall we highly recommend it.
Stayed 2 nights in Sep 2018
Response from Margarita on 5 Oct 2018
Thank you Carl for your excellent review. We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Not bad !
not a perfect conditions in the toilet, no window in it therefore easily get wet all around...breakfast not too many options, location is good for first arrived to santorini
Stayed 2 nights in Sep 2018
Response from Margarita on 5 Oct 2018
Thank you for your review.

6/10 Okay

Venkatvarunreddy

Stayed 2 nights in Sep 2018
Response from Margarita on 28 Sept 2018
Thank you for your score.

10/10 Excellent

Lauren S.

Great location and receptionist was 5 stars herself.
I really enjoyed my stay! Katherine the receptionist was helpful, she would call transfers for us. Walked us through the process of buying ferry tickets at the travel agency in Fira, and accommodated our vegetarian breakfast request. The room was clean and basically everything you need. Staying in Pyrgos was the best decision we could have made much more quiet then Fira and Oia with the bus loads of tourists. She recommend a traditional taverna 100 ft from our room which we ended up going to both nights. I would definitely stay there again and again.
Stayed 2 nights in Sep 2018

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great if you want to do Santorini on a budget!
Lovely part of Santorini! Everyone wants to stay in Oía, but it's expensive! Stay here in pyrgos where there are many shops and restaurants to eat from. Watch the sunset from the top of the hill at a local cafe. We were very surprised with the value that the hotel provided. Breakfast in the morning, clean rooms, excellent customer service!
Stayed 1 night in Sep 2018
Response from Margarita on 19 Sept 2018
Thank you very much for your kind words! So glad you enjoyed your stay. We hope to see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious place
Spacious home with great complimentary breakfast and close to Pyrgos center.
Stayed 1 night in Sep 2018
Response from Margarita on 19 Sept 2018
Thank you for your nice review.

10/10 Excellent

Timothy

Great value. Very good host. Large tasty breakfast. Well appointed rooms in a pretty, well connected village.
Stayed 1 night in Sep 2018
Response from Margarita on 7 Sept 2018
Thank you Timothy for your nice review and score. We hope to have you again in Cultural House.

10/10 Excellent

Verified traveller

A great find!
Great place. Friendly staff. Could not have been nicer!
Stayed 2 nights in Aug 2018
Response from Margarita on 28 Aug 2018
Thank you for your wonderful review. So glad you enjoyed your stay. We hope to see you soon.

10/10 Excellent

Laura

Excellent choice
The hotel was very good, has a terrace with a wonderful view, rooms were clean and confortable, staff were amigable and spoke various languages.
Stayed 1 night in Aug 2018
Response from Margarita on 28 Aug 2018
Thank you for your wonderful review. So glad you enjoyed your stay. We hope to see you soon.

2/10 Terrible

John, Santorini, Greece

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got off the plane late and was taken to the hotel. Come to find out that the receptionist was gone. Two numbers were left on the door. The lady had her cell phone off and no one was sitting in the lobby. I couldn’t get into the hotel. I had to search for 3 hours on a hotel that would take me last minute. Don’t book with this hotel ever!!!!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2018
Response from Margarita on 5 Aug 2018
Thank you for the excellent score!

10/10 Excellent

Joanne M.

Charming and traditional inn, central santorini local
We loved, loved, loved Cultural House. Incredibly friendly and hospitable staff, clean and comfortable rooms, great breakfast. I loved the Pyrgos location, it was really easy to get everywhere in santorini in 10 minutes with a car. I would only stay hear if I went to santorini again.
Stayed 4 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Island beaches, hikes, food, shopping, driving, sunsets, views.
Stayed 3 nights in Jun 2018
Response from Margarita on 26 June 2018
Thank you for the nice review. I hope to see you soon in Cultural House!

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
little gem of a place
this is a little gem of a place lives up to its name run by a lovely lady,and the complimentary breakfast excellent,the only down side it was located on a really busy junction
Stayed 1 night in May 2018
Response from Margarita on 17 June 2018
Thank you for your kind words keith.So glad you enjoyed your stay. We wish to see you soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Undervalued - Take this hotel if it's available
Hard to believe the value you get on this place. Rooms are just as shown in the pics. What I loved: - cleanliness - service - breakfast - water pressure What I didn't live - seriously. My wife and I put our heads together on this one and couldn't come up with anything. My opinion on this hotel is that the prices can't stay this low for long as this place racks up on good reviews. Take it if it's available. You won't go wrong on this one.
Stayed 1 night in May 2018
Response from Margarita on 19 May 2018
Thank you, Michael, for the great review! Seeing our effort paying off is the true reward for the whole team! So glad you enjoyed your stay. Have a great summer!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great location
I enjoyed my stay with the great views and very friendly staff. They gave very good tips about what to do etc. The only problem I had was sleeping at night. There are dogs in the surrounding area that bark through the night. I guess they sleep outside.
Stayed 1 night in Sep 2017

10/10 Excellent

julie, united kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Friendly
Lovely stay here ,very clean our room could do with a new shower head but that did stop us . You do need some transport not near a beach or either a swimming pool ,car hire or quad bike to see the island . Euro not good so very prices . Would go back but when the euro is good .
Stayed 3 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and simple
We only spent one night, but have no complaints. The staff were friendly, the room was fine (small bathroom, but has the necessities) and the breakfast was good. The village is pretty, but not as well located as Parikia or Naoussa, as it is not on the coast.
Stayed 1 night in Jul 2017